Mortgage Squared レビュー 

48
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We strongly recommend Carolyn from Mortage Squared. Carolyn helped us with all aspects of getting mortgage, she found very good deal with a lender for us and she was super efficient. Communication was... もっと見る

5つ星のうち5の評価

Simon has once again done his magic securing us a better rate on our mortgage. Simon has been brilliant in making us aware of our offer ending and doing the leg work to secure the better rate. Even g... もっと見る

企業が回答しました

5つ星のうち1の評価

Dean was great. He left unfortunately and my case was supposed to passed over to someone else. I called and also emailed the main contact email but no one got back to me in over 4 months. my mortgage... もっと見る

5つ星のうち5の評価

Highly recommended this company! If you really need a mortgage expert, please speak to them! My case was difficult and complicated and after been turned away elsewhere I thought I wouldn’t be able t... もっと見る

企業が回答しました

企業情報

  1. 住宅ローン代理店
  2. 健康保険代理店
  3. 住宅保険代理店
  4. 所得補償保険
  5. 保険ブローカー
  6. 生命保険代理店

当該企業による記述

Mortgage Squared are independent UK mortgage advisers. We offer expert mortgage advice from over 90+ lenders. Get in touch today.


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4.2

ほぼ満足

TrustScore 5段階評価の4

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(48)

過去12か月のレビュー数: 0

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5つ星のうち5の評価

Kerry was my mortgage broker very…

Kerry was my mortgage broker very helpful company as a first time buyer Kerry was always approachable at any time. Thanks a lot

Kyle

2021年4月19日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Kyle

Thanks for taking the time to leave Kerry & Mortgage squared a review. Its been a pleasure working with you.

5つ星のうち5の評価

Outstanding service, friendly, polite, professional and caring.

Outstanding service. Barry did an amazing job to sort me out with a mortgage. Working through a difficult situation for me, he sorted my mortgage out and made the whole episode as stress free as possible.
I would highly recommend Mortgage Squared as a broker. Thank you guys very much indeed. A well deserved 5 Star rating.

2021年4月16日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Michael

Thank you for taking the time to leave Barry and Mortgage Squared a review.

5つ星のうち5の評価

We really could not have asked for a…

We really could not have asked for a more professional, supportive service from this company! We had a horrendous experience with another company. We turned to Simon at Mortgage Squared who immediately dropped everything to help us, he so did that, he placed us with Barry who immediately stepped in and got the ball rolling. What was taking months from previous company, took 2 weeks from start to finish with an offer from lender! We cannot thank these guys enough, they support you from start to finish, keep you updated daily, and they work to give you the best deal and get it right for you. We have already recommended these guys to others and we recommend them to you, you will not regret it, they are the best around. But the best bit about the process was Barry our mortgage broker.

2021年4月13日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. Dealt with one person (Kerry) from start to finish.

2021年4月8日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Gavin

Thanks for taking the time to leave Kerry and Mortgage Squared a review.

5つ星のうち5の評価

Barry has been very helpful

Barry has been very helpful throughout the process, he has got all of the paper work sorted very quickly and has kept us up to date with what is going on. He is clearly very knowledgeable in what he does.
Barry shows genuine care for his customers and we could not have asked for a better advisor. I will 100% be using Barry for any future properties.

2021年4月5日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Olly

Thankyou for taking the time to leave Mortgage Squared a review.

5つ星のうち5の評価

Helpful confident market knowledge.

Couldn't have asked for a more helpful adviser. Barry was extremely confident in his knowledge of the market and current ways to help clients. You could genuinely tell he cared for his customers and is by far the best customer service i have received for a very long time. I will 100% be using Barry again for any future properties, having an adviser with his knowledge really helped take the stress away from being a first time buyer. Couldn't recommend enough.

2021年4月5日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Luke

Thanks for taking the time to leave a review.

5つ星のうち5の評価

5 Star customer service! They can’t do enough to help you.

I cannot recommend Barry enough! After being turned down by a previous company I turned to Mortgage Squared to see if they could help being specialists in helping serving personnel. I was not disappointed! From the first phone call with Barry he was sure he could help me and kept me updated constantly on what was happening. He even went out his way to ring me late at night due to my long work hours. From the first call to now having my mortgage offer accepted I haven’t had to worry about a thing and they have made it an enjoyable process rather than the stressful time in life I could have been. Thanks again for everything so far Barry and the team.

2021年3月12日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Ashley. Thanks for taking the time to leave a review. It has been a pleasure working with you.

5つ星のうち5の評価

From the very beginning of the process…

From the very beginning of the process of buying my first property this company has been outstanding... the person allocated to my case was Kerry she was amazing and always there to answer any of my questions and concerns she literally went above and beyond to get me the best deal... Thank you ...I would highly recommend this company

2021年3月9日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Daniel, Thanks for taking the time to leave a review.

5つ星のうち5の評価

An amazing company

An amazing company, simply the best, a well recommended one to anyone who would like to have a stress-free and successful mortgage application process. Big thanks to Mortgage Squared and special thanks to Barry. From Nigel and Amine.

2021年2月17日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Nigel & Amine

Thank you for taking the time to leave us a review. It has been great helping you with your purchase.

5つ星のうち5の評価

Highly recommend

Highly recommend mortgage squared when buying a house. As first time buyers we found it all very daunting but Kerry was so helpful and supportive throughout the process, always there to help and answer any questions. Thank you!

2021年2月16日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Megan

Thankyou for taking the time to leave Mortgage Squared & Kerry this fantastic review and great feedback.

5つ星のうち5の評価

Mortgage Squared.

Brilliant service, nice people, especially good communications.

2021年1月16日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Thanks for taking the time to leave a review.

5つ星のうち5の評価

Review of Mortgage Squared

We found the service from Mortgage Squared to be excellent, they had no problem finding us a very competitive mortgage which exactly matched our requirements.
Their service was highly efficient and professional.

2021年1月13日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Grahame

Thankyou for taking the time to leave this review. It has been a pleasure helping you with this purchase.

5つ星のうち5の評価

First Time Buyers

My wife and I are first time buyers and, prior to contacting Mortgage Squared, we were completely clueless on the house buying process. Upon contacting Mortgage Squared, Kerry Cox was assigned as our adviser and we cannot praise her enough. At a time when the market is very busy, Kerry has taken the time to constantly updated us on progress and got us a mortgage offer which fits our financial situation. She has given advice when needed in language we understand and worked proficiently in other areas throughout. I am very happy to have used Mortgage Squared and would not hesitate to recommend their services to friends and family.

2020年12月31日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Sam

Thankyou for taking the time to leave us a review. Great working with you.

5つ星のうち5の評価

Would highly recommend.

Would highly recommend the guys at mortgage squared...very professional, friendly and made the whole process of getting a mortgage hassle free. Thank you so much Simen and Abbey for everything.

2020年12月4日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Thanks for taking the time to leave us a review.

5つ星のうち5の評価

I am a returning customer and will…

I am a returning customer and will continue to be going forwards, so knowledgeable in their field I cannot thank Simon and Abbey enough for another great mortgage deal

2020年12月4日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Dan, Great to work with you and Thankyou for taking the time to leave Mortgage Squared a review.

5つ星のうち5の評価

I used Mortgage Squared to help me buy my first home. Highly recommended!

I used Mortgage Squared to help me secure a mortgage as a first time buyer. From the start they were extremely helpful. Simon outlined how they could help on an initial phone call before referring me to one of his advisers, Kerry. Their online portal allowed me to upload all of the necessary documents at my leisure and that was about the extent of the work my side. Kerry was extremely helpful, explaining stuff over lengthy phone calls and replying to emails at all hours. She gave me multiple offers which suited my needs and explained them all on detail. Given a recent change in pricing, I was initially verbally quoted the previous slightly lower price by Simon, before the price rose when I came to actually apply. They honoured the original price with no questions asked which they didn’t have to do. Overall, a great help and I highly recommend their services.

2020年12月3日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Stuart, Great to have worked with you and thankyou for taking the time to leave a review.

5つ星のうち1の評価

BAD DRILLS - FRIENDLY FIRE!!!!!!!!!!!

BAD DRILLS!
Absolutely and utterly shocking.

I have given this firm more than enough chances of sorting a mortgage for us. Unbelievable. I could cry just writing this. We will now become homeless as a result of the complete cluster.
We have been at the mercy of this company’s OVER PROMISING AND UNDER DELIVERING. Passed from one person to another to another each time promising to make it happen. Of course, if Simon would have just had the integrity to admit that they couldn’t take on a simple transaction then we wouldn’t have to move out. Instead Mortgage Squared (military ethics? my behind !!) have failed at every opportunity. The more they promise the more time is wasted TRUSTING in them and the so called progress they or their associates OPENWORK have made. Another broker would’ve ‘squared it away’ in half the time and my daughter wouldn’t be crying every night because we’re losing our home! Literally at their mercy. Their office manager seems really lovely and human but totally powerless to instigate useful change. They’ve messed up all along. We are literally no further down the line 3 whole months on. Even though their latest numb nuts has promised me that the mortgage company have been in contact with the owner to make final arrangements. Simply lies. We’ve checked! No contact to the owner and the bank have no record whatsoever of anything.
I am so so disappointed and I’ll be happy to share my experience with the military world.
FRIENDLY FIRE!!!!!!!!!!!!

2020年11月16日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi

I understand that the team have contacted you and are in the process of organising your mortgage offer. The managing director will be in contact with you soon to discuss personally.

5つ星のうち1の評価

Disappointing levels of customer service

I approached Simon due to his high profile social media presence.

After an initial discussion I was more than happy to use him but since then, the level of customer service has being shocking.

I appreciate that this is a very busy time for mortgage advisors and could understand it when Simon passed me over to another mortgage advisor within his stable.

Verbal and email promises of action were not carried out and there was no response to follow up queries. I'm just glad my need wasn't pressing otherwise I'd have missed out on my property.

I reluctantly would not recommend Mortgage Squared to anyone.

2020年10月21日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Hi Rick

Thank you for taking the time to leave this feedback.

We apologise that it appears that we have fallen below our usual high standards and do appreciate how patient you have been. Unfortunately in the current climate every part of the mortgage process is slow and many things are out of our control.

We take responsibility for falling short with expected communication and will address this and take steps to avoid the same situation for other clients.

We pride ourselves on our outstanding customer service and we are extremely disappointed to hear that we have let you down. We take all feedback extremely seriously and have tried to contact you to discuss but have been unable to speak to you.

If you are able to get back to us we would relish the opportunity to put things right for you.

Yours Sincerely
Simon Rowe
Managing Director

5つ星のうち5の評価

Simon done his Maggie again

Simon has once again done his magic securing us a better rate on our mortgage. Simon has been brilliant in making us aware of our offer ending and doing the leg work to secure the better rate. Even giving me dental reminders to complete the simple paperwork when it had slipped my mind but without being pushy.
100% recommended and will be sure to use again in any future mortgage requirements

2020年9月23日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Thanks for the review, great to work with you again.

5つ星のうち5の評価

Perfect

Highly recommended this company! If you really need a mortgage expert, please speak to them! My case was difficult and complicated and after been turned away elsewhere I thought I wouldn’t be able to get a mortgage. I was helped by Simon with my case and he explored all options on the market and got me an amazing deal! He is highly professional, extremely knowledgeable and supported me throughout the process! Cannot recommend highly enough!

2020年6月3日
自発的なレビュー
Mortgage Squared ロゴ

Mortgage Squared からの回答

Thanks for taking the time to leave us a review.

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