Initial problem ordering so I left the site but they sent me an email checking if there was a problem I explained what had happened and they came straight back with a solution Very prompt delivery... もっと見る
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レビュアーのコメントを見てみましょう
Delivery of our logs, kindle & firelighters were on time. One box of firelighters was damaged & open. Could have been box or courier company putting heavy goods on top. Messaged Mortimer Fuels after m... もっと見る
I have purchased logs several times from Mortimer's Fuels and they have always been delivered very promptly, usually next day. Delivery is included in the price. The logs arrive in bags, which are pa... もっと見る
Problems with the delievery of logs.But all sorted now. Good company to order from very helpful and quick to put problems that wasnt really their fault corrected.
企業情報
当該企業による記述
At Mortimers Fuels, we are your premier source for top-quality kiln-dried logs, kindling, and fire starters. Our wide range of products includes everything you need for efficient and enjoyable fires, from small carry packs to convenient 60L bags. With a commitment to excellence, we provide the highest quality firewood to keep your home warm and cozy. Explore our selection and experience the convenience of reliable and efficient heating solutions with Mortimers Fuels.
連絡先
26 Centurion Way, PR25 4GU, Leyland, 英国
- 07399583705
- harry@mortimersfuels.co.uk
- mortimersfuels.co.uk
4.8
優良
156件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant
Excellent delivery service also the logs are the best I have ever burnt will be buying more in the future
2025年12月24日
自発的なレビュー
Mortimers Fuels からの回答
Thank you so much Sandra! Thank's for taking the time to leave a review, it truly helps us out!
Mortimers Fuels からの回答
Thanks again, Neil — really appreciate you leaving another review. Glad everything’s stayed reliable and the delivery speed is still hitting the mark. Any time you need anything, just give us a ring or drop us an email.
Order delivered very quick quality of…
Order delivered very quick quality of wood excellent.
Will definitely order again. Thank you.
2025年12月4日
Mortimers Fuels からの回答
Thanks, Roger — really glad the delivery was quick and the wood’s been up to the mark. Appreciate you taking the time to leave a review, and we’ll be here when you need more.
Delivered so quickly and I purchased…
Delivered so quickly and I purchased the oak bags. Really good quality wood burned for ages nice and dry too. Will definitely be ordering more.
2025年12月4日
Mortimers Fuels からの回答
Thanks, Diane — great to hear the oak’s been burning well for you and that the delivery was quick. Really appreciate you taking the time to leave a review, and we’ll be ready for you when you need more.
I would have given you five
I would have given you five, but have had to borrow an axe to cut several over large pieces
2025年12月3日
Mortimers Fuels からの回答
Thanks for the feedback, Simon — appreciate you pointing it out. We do get people saying some logs are too big and others say they’re too small, so we try to keep a decent mix in each bag and avoid any real “monster” pieces going out. Sounds like you caught a batch with a few oversized ones, so sorry about that. Being a natural product it does happen now and again, but we’ll keep an eye on it. Thanks for the honest review.
Mortimers Fuels からの回答
Thanks, Linda — really glad to hear the logs are burning well for you. Appreciate you mentioning the ordering and delivery too. Thanks for the five stars.
Prompt, friendly delivery
Friendliest delivery of great quality logs within 6 hours of placing my order. Wow, old fashioned customer service at its very best. Have used this firm before and will do again. Great outfit 🔥
2025年12月1日
Mortimers Fuels からの回答
Thanks, Anthony — that’s really appreciated. Glad we could get the logs over to you that quickly and that the delivery experience hit the mark. We try to keep that old-fashioned, look-after-people approach, so it’s great to hear it comes across. Always happy to help, and thanks for coming back to us.
Delivery very prompt and quality of…
Delivery very prompt and quality of wood was excellent, we will definitely use them again.
2025年12月1日
Mortimers Fuels からの回答
Thanks, Stephen — great to hear the delivery was quick and the wood’s been spot on for you. Appreciate the trust, and we’ll be ready for you next time.
Product great and delivery quick
Product great and delivery quick. Responsive when I raised an email query
2025年12月1日
Mortimers Fuels からの回答
Thanks, David — really appreciate you saying that. Glad the product and delivery were on point, and it’s good to hear the email side felt responsive too. We put a lot into our customer service, so it’s nice when that shows through. Thanks for taking the time to leave a review.
Great service and good quality logs
Great service and good quality logs. The delivery via DPD was also quick unlike some companies that take weeks and weeks!
2025年12月1日
Mortimers Fuels からの回答
Thanks, Michael — appreciate you pointing that out. Glad the logs hit the mark and DPD got them to you without the usual waiting around. Good to have you with us.
Mortimers Fuels からの回答
Thanks, Judith — great to hear everything went smoothly and the courier looked after you. Appreciate you taking the time to leave a review.
Excellent service
Excellent service. The logs arrived very quickly and are great quality. Would highly recommend this company for anyone needing logs 😊
2025年11月21日
Mortimers Fuels からの回答
Thanks, Amanda — really glad to hear the logs arrived quickly and you’re happy with the quality. Appreciate you recommending us, that means a lot.
Great service & Quality product.
Great service & Quality product.
I ordered wood & kindle late on Saturday evening and received the order the following day Sunday morning.
2025年11月23日
Mortimers Fuels からの回答
Thanks for this — glad we could get everything to you that quickly. Always good when the local runs line up that well. Appreciate you taking the time to leave a review.
The product arrived swiftly and…
The product arrived swiftly and exceeded expectations.
2025年11月20日
自発的なレビュー
Mortimers Fuels からの回答
We couldn’t match this review to an order on our system, but we’ll take your word for it. Glad to hear everything arrived quickly and the product landed as expected. Thanks for leaving the review.
Mortimers Fuels からの回答
Glad to hear it — always good when they’re burning the way they should. Appreciate you leaving a review.
Mortimers Fuels からの回答
Thanks for this — great to hear the delivery was quick and the logs are burning well. Appreciate you choosing us.
So pleased to have found Mortimers…
I'm so pleased to have found Mortimers Fuels, great price, easy ordering, and quick delivery. They've taken all the pain out of sourcing logs and have become my new go-to.
2025年11月10日
Mortimers Fuels からの回答
Thanks for the review — really glad you’ve been finding everything smooth and hassle-free. That’s exactly what we aim for. Appreciate you choosing us and happy to be your go-to.
Not used them yet
2025年10月22日
My 2nd order in the past few weeks
My 2nd order in the past few weeks. Very good service and kept up to date by text/email. Items arrived within 2 days of order.
2025年10月27日
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