I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... ãã£ãšèŠã
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Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... ãã£ãšèŠã
Havenât unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... ãã£ãšèŠã
I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... ãã£ãšèŠã
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Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.
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5 Clayfield Close, Moulton Park Industrial Estate, NN3 6QF, Northampton, è±åœ
- 01604499332
- sales@metrol.com
- motioncontrol.metrol.com
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Reasonable and helpful
Gas Struts for Keter plastic store box
Information and data on website for gas struts was perfect.
I needed replacement struts for a keter plastic tool store, bought elsewhere initially but they were the wrong diameter and the cylinder was too long/piston rod too short.
Metrol were a bit more expensive than other strut providers, but from the data I got the struts I needed (or close enough that they would work), and still half the price of new hinge setups from Keter.
From all the variations/add on eyelets and fixtures I got almost what I needed (I got the smallest eyelet available M6 but needed an M4, a 6mm HSS on the hinge will fix that).
Metrol donât offer fixed/welded eyelets, but again, Iâll work with it.
The packaging was very robust; plastic banding round a well taped box opened to an almost excessive bubble wrapped pair of struts. All good stuff and hopefully further proof of a high quality product from a gold star company. It was also interesting to see the flyer in the box for their other offerings. Almost frustrated me to see they do a free design service! I may have contacted them if I knew it was an available thing before ordering what I did.
Iâll update after theyâve been in use for a few months to see how theyâre holding up.
Good value quick delivery
Will definitely use again.
First off was their easy to follow website, with clear understandable information. Secondly was the information suplied about your delivery. Third was the amazingly fast delivery. Fourth and foremost is their excellent products.
dont count its delivery
email confirms delivery to DPD but the actual delivery is DX Express, which never deliver the items after multiple fake failed deliveries. Then there no customer service and their live chat never connect. Be aware!

Metrol Springs Ltd ããã®åç
Very good service ,arrived veryâŠ
Very good service ,arrived very quickly and fitted and work perfectly
Sliders fully specified
Website illustrations and technical details describe the slides fully.
Overpackaged product a little but great experience
Overpackaged product but I assume due to company handling bigger orders than what mine was, I expect to look into getting more things from you guys this is great
Excellent service
Excellent service, excellent delivery, great communication, super helpful, everything perfect. I installed the gas struts as per the technical drawing they sent me , it works absolutely amazingly ,
A great company, thanks Jack ð
Gas struts for a rare car
Metrol had a pair of gas struts for the bonnet of an obscure 70s Italian car in stock and delivered them the next day. The parts seem good quality and are reasonably priced. Happy customer.
6mm rod ends
Looking for rod ends to make a steering linkage for a pedal car. Parts found on this site met the required size and were at a good price. Quick delivery and happy with parts on receipt
I had ordered drawer slides from aâŠ
I had ordered drawer slides from a different company who wouldn't post them to Northern Ireland so I found Metrol Springs who delivered very quickly and efficiently.
Some parts of the original order didâŠ
Some parts of the original order did not arrive, but the other products are excellent.

Metrol Springs Ltd ããã®åç
EXCELLENT SERVICE
Very good service
Fantastic service David went out of hisâŠ
Fantastic service David went out of his way to make sure i got the parts next day,
A big thank you
Gas Strut Technical Data
I had previously purchased 4 fixed force gas struts from a different supplier, but these proved to be too strong for my application, so had to be replaced by variable force struts. In order to calculate the required set force I needed some technical specifications, but the original supplier was reluctant to provide them.
When I made a request for technical data from Metrol they were happy to supply it to me as a private individual (not a company): this refreshing attitude has secured them a sale.
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