Metrol Springs Ltd ロゎ
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Metrol Springs Ltd レビュヌ 

153
•
TrustScore 5段階評䟡の4.5

4.3

バネ提䟛業者
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プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

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5぀星のうち4の評䟡

I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... もっず芋る

5぀星のうち5の評䟡

Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... もっず芋る

5぀星のうち5の評䟡

Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... もっず芋る

5぀星のうち2の評䟡

I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... もっず芋る

䌁業が回答したした

䌁業情報

  1. バネ提䟛業者
  2. 産業コンサルタント
  3. むンダストリアル ゚ンゞニア
  4. 産業甚機噚提䟛業者
  5. 補造サヌビス

圓該䌁業による蚘述

Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.

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4.3

優良

TrustScore 5段階評䟡の4.5

153件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(153)

過去12か月のレビュヌ数: 5件

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5぀星のうち5の評䟡

Captain happy

Very nice quality, very nicely package and super fast delivery.
Couldn’t be happier. Well maybe if it was free but saying that, the price was damm good as well

2022幎6月12日
5぀星のうち4の評䟡

Pleased to find the springs but ...

We were pleased to find the springs that we wanted. A little disappointed that we were obliged to buy more than we required due to a minimum order. Also Metrol was let down by their courier DPD who did not deliver although someone was in to receive the package.

2022幎3月31日
Metrol Springs Ltd ロゎ

Metrol Springs Ltd からの回答

Hi Jane, thanks for taking the time to leave a review, we do appreciate the frustration in having to place a minimum order of £15 for wire springs, however unfortunately due to the size and value of the product it would not be economical for us to sell these without a minimum order value at this time. Also, apologies for the courier, we do report all of the negative experiences to them so that hopefully they can improve their service, we try to work as closely as possible with them to ensure customer satisfaction.

5぀星のうち3の評䟡

Problems with communications

Ordered a strut over a month ago then used the web site to inform them that I had not received my order - The company did not respond. I finally called them this morning to find that they were waiting for a part before they could complete my order.
The company should have informed me at the time of ordering that the part was not in stock. Thereafter, they should have answered my inquiry. Very poor communications
After posting this review the company called me to apologise for the lack if communications, they offered an alternative item but I decided to wait. The item arrived at the beginning of March. I will write a review of the product whenever I am able to install.
I have improved my rating regarding communications following contact with the company and their sales manager who was very apologetic and helpful. My Thanks to him.

2022幎2月15日
Metrol Springs Ltd ロゎ

Metrol Springs Ltd からの回答

Thanks for the feedback, as discussed we will work with you to resolve this problem asap.

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