Motocomposites レビュー 

539
•
TrustScore 5段階評価の1.5

1.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

First pieces I ordered - rad cowls - did not fit well; they are loose, perhaps due to difference in thickness between carbon and OEM. Still, I ordered the fender sides and boy... not even close. More... もっと見る

5つ星のうち3の評価

Products listed in stock are not in stock with lead times estimated in weeks. This does not include special order items which are expected to take time. Customer service doesn't respond to emails.... もっと見る

企業が回答しました

5つ星のうち1の評価

When opening the product in front of the delivery driver he immediately gasped as he saw the massive scratch/gouge in the carbon fiber piece right out of the box. Customer service was absolutely terri... もっと見る

企業が回答しました

5つ星のうち1の評価

I been ordering for last few years from Moto-composite. Lately there attitude and customer service has been horrendous with harsh attitude on the phone when I call to verify parts in stock it’s a norm... もっと見る

企業が回答しました

企業情報

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さまざまな外部ソースから提供された情報

Motocomposites is an online retailer of carbon fiber parts for motorcycles.


連絡先

1.7

ひどい

TrustScore 5段階評価の1.5

539件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 80%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.7

すべてのレビュー

(539)

過去12か月のレビュー数: 5件

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5つ星のうち5の評価

Quality items

I have bought and installed a couple carbon fiber parts from Motocomposites and the quality is the best I've seen with a reasonable price.
Customer service is great with fast shipping.

2019年4月6日
自発的なレビュー
5つ星のうち5の評価

Carbon fiber

Great company, great products and great service as they quickly answered all my questions. Got all my carbon fiber in good time, all wrapped perfectly. Many thanks for great service . Will be a pleasure to use again in the future. regards Gerard

2019年4月6日
自発的なレビュー
5つ星のうち5の評価

carbon parts needed some work to make…

carbon parts needed some work to make fit but nothing major and with a bit of playing around the parts look factory on my MV F4,very happy with the result and considering i live in Oz the parts were delivered quickly even with a xmas break and manufacturing delays on a couple of parts,communication was great during the whole process and felt like any problems i might have would be quickly dealt with and resolved,highly recommend these guys,very professional,is that how you spell that?!?!

2019年4月6日
自発的なレビュー
5つ星のうち5の評価

These guys get a 5 star reviews because…

These guys get a 5 star reviews because their website is great, works well, and is updated correctly.
In other words, when you try to buy these type of products from other companies they will say that their products are "in stock" when they're not, and they're ordered from China, and take forever to get in.
MotoComposites is updated and their customer service is excellent..

2019年4月6日
自発的なレビュー
5つ星のうち1の評価

This company makes beautiful parts. Customer service is the Worst

This company makes beautiful parts..
Now the bad... they take forever to make anything you order.. they told me 5 to 6 weeks its took 3 months before I saw the parts.
2; one of the parts was damaged in delivery and they took no responsibility and would not answer their email or phone calls..
3; one of the parts i personally called to make sure that the part would be correct. It was custom ordered and didn't fit... and their reply " you ordered it sorry no refunds "
This company customer service is the WORST I've ever dealt with. Highly not recommended.. unless you are desperate for the parts..and want to put up with their BS
My background: I am 58 and a professional motorcycle technician in the industry for over 20years.. built motorcycles for 47years..
It's too bad they could make alot more money from me if they would have just been fair..
They just don't care after they have your MONEY.
and their staff?? To be polite not so smart.. and blame everyone except themselves.. read the posted complaints
Its obvious.. Motocomposites please get you
Sh** together... your loosing valuable customers.
I was one of them...
Update to your reply.. I sent photos..and you claim you never received them blaming Me !!!!! and then what you want me to unassemble my motorcycle to appease you..can't take a customer word. It took months for me finally get thru .. and you still DID NOTHING!!! EXCEPT Arguing.. you still blame someone else and take NO RESPONSIBILITY..
NO KIDDING I CHEWED YOU OUT!!! LMFAO

2019年4月1日
自発的なレビュー
Motocomposites ロゴ

Motocomposites からの回答

As the owner of the company, I was concerned when this gentleman called me a month ago and told me that he hadn't been taken care of correctly.
It was while we were looking over the two orders from April, 2018, one $40 key guard and a $100 air filter cover, that I saw that the customer had complained about receiving the filter cover with a scratch. We had asked him to provide a photo at the time, which he never did. So this time, I again asked him if he would send a photo. Completely unprovoked, he went into a rage, claiming that this was poor customer service and then went on to yelling at us over several minutes, then using profanity and finally calling us names, upon which we terminated the conversation.

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