Really great value, almost new cars with £1000s savings. Matty in Burnley and Lacy in Castleford Really helpful. Only two small issues with which Matty has put in to action and should have them sorted... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Details were very clear about the vehicle, staff very helpful. The one thing I didn't realise is when only one key is given (I was told there was only one key) just how expensive an additional key is... もっと見る
企業が回答しました
I have always had good experiences of prices & cars from Motorpoint for many years. I love this latest choice of Vauxhall Mokka & hope to have lots of happy driving experiences over the next few... もっと見る
企業が回答しました
For the main it was a proffesioal and positive experience . No direct pressure to purchase a vehicle. The extended warrenty could have been explained a bit clearer . In the fact it was a third party... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
連絡先
Rosegrove Lane, BB12 6EH, Burnley, Lancashire, 英国
- 01282 881355
Over 1000 new cars every week
4.7
優良
1762件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Motorpoint - Burnley からの回答
We are so glad you found our service to be very good and friendly. Thank you for your kind words.
Thank you
Motorpoint
Good staff but watch about only one key
Details were very clear about the vehicle, staff very helpful. The one thing I didn't realise is when only one key is given (I was told there was only one key) just how expensive an additional key is for a Renault Captur MK2 2024 ie around £550 -£600.
2026年9月7日
Motorpoint - Burnley からの回答
Thank you for your wonderful 5-star review! We're so pleased to hear that the details about the vehicle were clear and that our staff were very helpful. We understand your surprise regarding the cost of an additional key for your Renault Captur and appreciate you bringing this to our attention.
Thank you
Motorpoint
Motorpoint - Burnley からの回答
We appreciate your positive feedback and are so glad to hear that our team members were very helpful. Thank you for taking the time to share your experience!
Thank you
Motorpoint
A great salesman who never pressured me…
A great salesman who never pressured me and was kind and helpful.
2026年9月11日
Motorpoint - Burnley からの回答
We're so pleased to hear that our salesperson was kind and helpful, and that you felt no pressure during your experience. Many thanks for your feedback!
Thank you
Motorpoint
Very helpful
Very helpful, not too pushy. When picking the car up and given the keys to inspect the car, we feel the sales person should have come with us to answer any questions that we might have had then.. but it was a smooth experience over all.
2026年9月6日
Motorpoint - Burnley からの回答
We're glad to hear that you found our team helpful and not too pushy, and that your overall experience was smooth. We appreciate your feedback regarding the handover process and will consider this for future improvements.
Thank you
Motorpoint
Great cars
Great cars, great prices and excellent service (car no 8 from Motorpoint) every car as been great👍
2026年9月5日
Motorpoint - Burnley からの回答
We're so pleased to hear that you've had such consistently great experiences with us, especially with your eighth car! Thank you for your kind words about our cars, prices, and excellent service.
Thank you
Motorpoint
Would buy off again
A good place to do business, no pressure to buy would definitely recommend
2026年9月5日
Motorpoint - Burnley からの回答
We appreciate you taking the time to leave us a review! We're so pleased to hear that you found our approach to business to be free of pressure, and that you would recommend us.
Thank you
Motorpoint
Welcoming & Helpful
Welcoming, friendly and helpful staff who were on hand if needed. Sales staff were great and not constantly chasing for a sale.
2026年9月9日
Motorpoint - Burnley からの回答
We're so pleased to hear that our team was welcoming, friendly, and helpful, and that you appreciated our sales staff not being pushy. Thank you for your kind words!
Thank you
Motorpoint
Excellent service
Excellent service. I knew what I was looking for. There was no hard sell or pressure. Ashton who looked after me was patient, knowledgeable and friendly.
2026年9月3日
Motorpoint - Burnley からの回答
We're so pleased to hear you had such an excellent experience with us! It's wonderful that you felt no pressure and that our team member was patient, knowledgeable, and friendly.
Thank you
Motorpoint
New car time
Excellent experience staff so friendly no pressure just let you look then top quality service from start to finish highly recommend a visit
2026年9月8日
Motorpoint - Burnley からの回答
We're so pleased to hear you had such an excellent experience with us! It's wonderful that our staff were friendly and that you felt no pressure, receiving top-quality service from start to finish. We truly appreciate your recommendation.
Thank you
Motorpoint
The staff were very helpful- with one…
The staff were very helpful- with one hour I had test drove the car and completed my part exchange already to drive home. Very impressed.
2026年9月8日
Motorpoint - Burnley からの回答
We're so pleased to hear that our staff were very helpful and that you were able to test drive the car and complete your part exchange so quickly. It's wonderful that you were so impressed!
Thank you
Motorpoint
Really great value & service
Really great value, almost new cars with £1000s savings. Matty in Burnley and Lacy in Castleford Really helpful. Only two small issues with which Matty has put in to action and should have them sorted very soon. 1: should have had two keys supplied with the vehicle (just had one on collection) and 2: the original rear number plate had been changed (the model of car I purchased has a distinctive style) so, hopefully both items have been ordered and on route 👍
2026年9月1日
Motorpoint - Burnley からの回答
We're delighted to hear you found great value and helpful service from our team members. We appreciate you bringing the key and number plate issues to our attention and are pleased to know they are being addressed promptly for you.
Thank you
Motorpoint
No fuss car buying
Great price, efficient service, quick collection, good customer service.
2026年8月31日
Motorpoint - Burnley からの回答
We're delighted to hear you had such a positive experience with our pricing, service, and customer care. Thank you for your wonderful feedback!
Thank you
Motorpoint
The service we received from the team…
The service we received from the team was exceptional. Even though there was a slight hiccup in regard to securing the vehicle, we were kept in the loop and the team went above and beyond to make the purchase as smooth as possible.
2026年8月31日
Motorpoint - Burnley からの回答
We're so glad to hear our team provided exceptional service and kept you informed throughout your vehicle purchase, even with a minor delay. We appreciate your kind words!
Thank you
Motorpoint
Customer service and help
A very good experience. I got the car I wanted with lots of help from Rash. I’m an elderly widow so I was really grateful for the advice and help I received. Love my new car.
2026年8月31日
Motorpoint - Burnley からの回答
We're so pleased you had a very good experience and found the perfect car. We're delighted our team was able to provide helpful advice and assistance. We hope you love your new car!
Thank you
Motorpoint
A rocky start they need to double check…
A rocky start they need to double check spelling of names.
Then good service, a bit long winded
2026年8月31日
Motorpoint - Burnley からの回答
We appreciate your feedback regarding the initial spelling error and the service duration. We are reviewing our procedures to improve accuracy and efficiency for all our guests.
Thank you
Motorpoint
A winning experience.
I have always had good experiences of prices & cars from Motorpoint for many years.
I love this latest choice of Vauxhall Mokka & hope to have lots of happy driving experiences over the next few years.
Thanks for all the help Cameron gave us during the purchase of this new vehicle.
2026年8月21日
Motorpoint - Burnley からの回答
We're so pleased to hear you've consistently had good experiences with our prices and cars over the years! It's wonderful that you love your new Vauxhall Mokka and we hope you have many happy driving experiences. We're also glad our team member was so helpful during your purchase.
Thank you
Motorpoint
Excellent car sales
I recently bought my new car from motorpoint Burnley, I dealt with Lucas through out, he was excellent! Would highly recommend to any one looking at buying a car from Motorpoint! And in particular as for Lucas!
2026年8月27日
自発的なレビュー
Motorpoint - Burnley からの回答
We're so pleased to hear you had such a positive experience with us and that our colleague was excellent throughout your car purchase. It's wonderful to know you would highly recommend us!
Thank you
Motorpoint
Motorpoint - Burnley からの回答
We are delighted to hear you received excellent service and found great value. Thank you for your kind words.
Thank you
Motorpoint
Pick up of car was quick and efficient
Pick up of car was quick and efficient. Unfortunately there was a problem with rear parcel shelf resulting in 3 return trips before it was solved. Otherwise the experience was very good. Staff were always very helpful.
2026年8月31日
Motorpoint - Burnley からの回答
Thank you for your feedback. We're pleased to hear that the car pickup was quick and efficient and that our staff were helpful. We sincerely apologize for the inconvenience caused by the issue with the rear parcel shelf and the multiple return trips required to resolve it. We appreciate your patience and understanding.
Thank you
Motorpoint
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。