Reserved a car to test drive by phone day before. Car wasn't ready so waited for 40 mins. Lovely showroom, waiting area with coffee machine and toilets. Zeynap looked after us very well throughout. Ex... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellen... もっと見る
The experience was great, overall. I wanted to pay partly with my credit card and this became problematic and one that could not be solved, on the day. Luckily, I had back up. If there had been a... もっと見る
企業が回答しました
I was after changing my MG4 EV Trophy to another EV and saw this Vauxhall Mokka EV Ultimate on Motorpoint website and spoke to Naz regarding part exchanging my car. I was given a very reasonable price... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

連絡先
Lea Valley Road, E4 7PX, Chingford, Essex, 英国
- 020 3993 1329

Over 1000 new cars every week
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really professional staff
Really professional staff, Zeynap was great and was training a member of staff throughout. It was great to see such practice
Good customer service no sales pressure
Reserved a car to test drive by phone day before. Car wasn't ready so waited for 40 mins. Lovely showroom, waiting area with coffee machine and toilets. Zeynap looked after us very well throughout. Explained benefits of extras like extended warranty, dashcam if we wanted. No pressure sales here. Took our time checking over and test drove. They have a great choice of cars. Would use them again.
回答に AI 支援を利用する場合があります詳細を表示
A great experience
I had a really great experience with the team here.
Informative and helpful but most importantly no intense "sales pressure".
Ibo and Zeynep were amazing with finalising my purchase.

Motorpoint - Chingford からの回答
A really smooth and straightforward…
A really smooth and straightforward experience
I recently bought my car from Motorpoint and so far I’m happy with it. Nik started the process with me and was really helpful. He took the time to go through everything and made sure I was comfortable with what I was doing.
Zeyneb was also lovely and very personable. Both Nik and Zeyneb made me feel comfortable throughout the process, and I was genuinely in and out without it feeling like a long or stressful process.
I knew what car I wanted and paid for it outright, so the purchase itself was quite straightforward. The bank transfer process was also really easy.
I wasn’t overly happy with the valet when I collected the car, but when I mentioned it, Zeyneb arranged for it to be revaleted without any issue, which I appreciated. Nik also made sure I could come back for the service at a time that suited me, as the car was due one within three months.
Overall, it was a good experience. The car has been good so far, and I appreciated how helpful and personable Nik and Zeyneb were without making the process feel pressured or complicated.

Motorpoint - Chingford からの回答
Great service
Great service, friendly staff and very quick process. Got a really nice car without any hassle.

Motorpoint - Chingford からの回答
Nik and Zeynep were fantastic
Nik and Zeynep were fantastic. Very knowledgeable and super friendly. Great customer service and amazing car deals. Best in the market by far

Motorpoint - Chingford からの回答
Customer service was a definite 5 star
Customer service was a definite 5 star, helped through the process of buying a car by sales Executive Osman Ali.
He was honest, transparent and helped us to select the T Cross VW, emailing & calling to communicate effectively at every key stage of the sales process.
Only downside was the senior salesperson who intervened at the end, attitude was dissapointing and laughing when we were debating price for the car we were trading in, just needed a simple answer.
May have seemed worse after dealing with Ali who was far more professional.
Overall, great experience definitely dependent on the expertise & staff who provide the service.
Car is a fantastic purchase, my 3rd car from motorpoint
Excellent customer service
The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellent value & great offer for part exchange.
A great experience with a very reliable…
A great experience with a very reliable and helpful team.
Highly recommend
Really straightforward experience from beginning to end. Zeynep was extremely helpful - thank you!
Raj Chingford sales Executive
Raj , the sales consultant went above and beyond to get the car for me. The car I was very Untreated in had just been sold. The car then again came back up for sale, he contacted me straight away. From then he made the transaction so smooth with every detail covered. 10/10

Motorpoint - Chingford からの回答
Great team
Really lovely staff, no pressure to upsell anything and really happy with my new car

Motorpoint - Chingford からの回答
Friendly efficient and helpful
Nik was very efficient. He helped find the right car and problem solved a couple of hiccups too. Good service and really happy right he new car

Motorpoint - Chingford からの回答
Helpful friendly staff
Helpful friendly staff, especially Raj and Ibo. No hassle buy and sell. Have used them before and will do so again.

Motorpoint - Chingford からの回答
Great service kind and considerate
Great service kind and considerate
Thank you
Paul

Motorpoint - Chingford からの回答
Thank you Zeynep
Thank you Zeynep
Getting the car was very smooth, you and your collages helped us to register the car and drive home with our new car.
Thank you both

Motorpoint - Chingford からの回答
Very straightforward process and very…
Very straightforward process and very quick. Staff also professional and competent.

Motorpoint - Chingford からの回答
Friendly and helpful at every stage
Friendly and helpful at every stage. No pressure in terms of 'hard sell' and very transparent and clear in all communications.

Motorpoint - Chingford からの回答
All staff that we met were professional and helpful…
All of your staff that we met were excellent, from Chris who answered the first phone call, to Mads who completed the sale. Special mention to the gentleman that sorted the coffee machine out for me. Super service, will recommend to friends and family

Motorpoint - Chingford からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







