Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... もっと見る
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
連絡先
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, 英国
- 01332 508638
Over 1000 new cars every week
4.5
優良
1165件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Long time customers
Long time customers for the simple reason you always come up with the right car with great service!
Thank you!
2026年6月7日
Excellent service from start to finish.
Excellent service from start to finish.
We visited the derby branch and was looked after by Dom. Top bloke he Answered my questions and my emails.
All the paperwork was done by kyle she explained everything (perfect).
It's a Very relaxing place, no pressure off anyone.
2026年6月9日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
They were very helpful kept you updated…
They were very helpful kept you updated with your purchases, nothing was to much.
2026年6月3日
Motorpoint - Derby からの回答
Thank you for the great feedback, so happy to read this, enjoy your new car.
Nice experience
2026年5月31日
Motorpoint - Derby からの回答
I am so pleased you had a great experience with us, enjoy your new car.
Online staff and Bailey at derby were…
Online staff and Bailey at derby were very helpful professional and friendly.
2026年6月7日
The staff made the transaction easy
The staff made the transaction easy. Those we dealt with were friendly and helpful.
2026年6月1日
We had a great experience at Motorpoint…
We had a great experience at Motorpoint Derby, first visited to see another car and came back the following week to see the one we brought. Our sales people were Graham, Kian and Maia, a kind, helpful and professional team. The process of buying the car, was quick and simple. I would definitely recommend the store to others.
2026年5月30日
Great service from start to finish
Great service from start to finish. No pressure! A totally relaxed experience.
I must give a shout out to Corey Hodgkinson who looked after us ( wife and I) on the day. Thank you!
2026年5月31日
Professional
Professional, helpful and efficient from start to finish. We felt under no pressure and were guided through every step of the process. We have always bought our cars from Motorpoint because they offer the best deals and customer service.
2026年5月27日
Helpful staff
2026年6月1日
Tremendous customer service
The whole customer support team, Amalia, Debbie, Joe were exceptional.
2026年6月1日
After being bombarded with text and…
After being bombarded with text and emails to collect the car we went to collect it and it wasn’t ready. With promises of phone calls from the company nothing happened. The staff in Derby were not helpful at all in the end I cancelled my car. BEWARE YOU ARE NOT A CUSTOMER YOU ARE A NUMBER
2026年5月31日
自発的なレビュー
Motorpoint - Derby からの回答
Good afternoon, I am sorry to read your review and here of your experience with us here at Motorpoint Derby. This really isn't the service level I would expect you to receive. I would love the opportunity to discuss this further with you, if you could call me on 01332 426728 kind regards Customer Service manager
Excellent experience from start to…
Excellent experience from start to finish. Well designed system to keep the customer informed at every stage.
2026年5月30日
First class
Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏
2026年5月28日
Great from start to finish!! How car buying should be.
Quick, easy car buying process!!, left alone to look around the car at my leisure without pressure. Worked out a good deal for me, simple process and great service as well to top it off!!
Will definitely use Motorpoint again.
Sales advisor Corey was top class, friendly and super helpful, good communication with him to keep me updated through the process.
2026年5月26日
Not pushy at all
2026年5月23日
Fantastic service from Maia
Fantastic service from Maia. She made the purchase of the car so easy and smooth.
2026年5月21日
Very good customer service
Very good customer service. Couldnt thank Graham enough for his help throughout what was a very smooth process. Thamk you. Would recommend.
2026年5月26日
Everything was great and we got the car…
Everything was great and we got the car we wanted thanks to your team
2026年5月19日
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