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Motorpoint - Derby レビュー 

1,170
TrustScore 5段階評価の4.5

4.6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... もっと見る

企業が回答しました

5つ星のうち5の評価

A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... もっと見る

5つ星のうち5の評価

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

5つ星のうち5の評価

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, 英国

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

優良

TrustScore 5段階評価の4.5

1170件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,170)

過去12か月のレビュー数: 5,935

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5つ星のうち5の評価

Car purchase

No hard sell but friendly & knowledgeable on stock. Part exchange made the whole purchase pain free.
Love my new car. Thank you Motorpoint Dudley & Derby.....highly recommend!

2026年3月8日
5つ星のうち5の評価

Great experience

Have bought my T-Roc from here recently and I am so pleased with the experience and service provided! From the moment we arrived we were helped straight away by Corey and he was nothing but helpful throughout! Thank you 😊

2026年2月14日
自発的なレビュー
5つ星のうち5の評価

I have purchased cars before from Derby Motorpoint

I have purchased cars before from Motorpoint Derby . This last purchase will have been my 4th car.
I had 2 members of staff deal with me. Both were very helpful, efficient and courteous. Answered all questions I asked, if they didn’t know they found out. These 2 staff were by far the best staff I’ve dealt with 😊
I love my car and thank you

2026年2月26日
5つ星のうち1の評価

Bunch of absolute charlatans

Bunch of absolute charlatans!

Quoted £10,900 for my car — only for the figure to start dropping the moment I arrived. I could palpably feel the attempts to reduce the price.

Apparently having a service carried out six days early (because I was out of the country when the MOT was due) now qualifies as a “partial” service history. That feels less like a genuine assessment and more like an excuse to chip away at the agreed price.

It didn’t stop there. A bonnet that had simply popped off a bracket near the headlight was dramatically reclassified as a “serious crack”, with another £600 knocked off. An exaggerated description conveniently followed by another reduction.

The whole process felt like a textbook bait-and-chip exercise — attract with a strong quote, then systematically look for technicalities to drive it down. It left me with very little confidence in the fairness or transparency of the valuation process. I had already packed my documents away before he returned with the ‘serious crack’ finding as it was blatantly obviously his desperation to make any reduction. He claimed he had to put it down as a serious crack or he’d be ‘marked down’! Are you in school fella?

Experiences like this do nothing to improve the reputation of the industry.

2026年2月26日
自発的なレビュー
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

Good afternoon
I am sorry to learn of your experience with Motorpoint Derby. Your feedback is taken seriously and investigated.
Thank you for bringing this to our attention.
Regards
Motorpoint

5つ星のうち5の評価

Audi A3 Purchase

From start to finish the process was made very simple. Ash and Kyle looked after us very well and we were delighted to drive away on the day in our new car. The service that we received from Motorpoint Derby was excellent and we will certainly return in the future.

2026年2月22日
5つ星のうち5の評価

Excellent service, helpful and not pushy

We went to Motorpoint as they had a number of cars that we had shortlisted and wanted to narrow our search. We went back and bought a nearly new car on our second visit because of the excellent service received- knowledgeable, friendly and not pushy. We collected on the 3rd visit and as previously, they couldn’t have been more helpful.Thanks to Josh, Martin and Leon

2026年2月20日
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

We're delighted you found the perfect car with our assistance. It's great to hear that our team provided knowledgeable, friendly, and helpful service during your visits. Thank you for your positive feedback!

Thank you
Motorpoint

5つ星のうち5の評価

Car Day

The customer service and been made to feel welcome was really nice

2026年2月11日
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

We appreciate you taking the time to leave us a review. We are so pleased to hear you felt welcome with our customer service.

Thank you
Motorpoint

5つ星のうち5の評価

Easy to buy

Easy to buy, good price

2026年2月18日
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

We're happy you found it easy to buy and at a good price. Thanks!

Thank you
Motorpoint

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