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Motorpoint - Glasgow レビュー 

1,813
•
TrustScore 5段階評価の4.5

4.6

60 Hamilton Road, Mount Vernon, G32 9QA Glasgow, Lanarkshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great choice of cars. I dealt with 3 members of staff, all were very knowledgeable and provided excellent customer care. A very easy transaction with no fuss. That my 3rd car in a row bought from M... もっと見る

企業が回答しました

5つ星のうち5の評価

Relaxed experience when choosing a car, also an easy process when picking up your car. Car was in excellent condition, very happy with it. I have went to motorpoint for my cars for the past 12 years a... もっと見る

5つ星のうち4の評価

Your staff Ral Chira was very helpful indeed and tried to answer all my questions. I understand he's still a trainee but he did well trying to resolve some of the minor issues I had ie me not having t... もっと見る

5つ星のうち5の評価

Very welcoming on entering remembered my husband whom had previously bought cars from them. No pressure to buy encouraged to browse. Both manager and young man Josh very helpful so much so l bought my... もっと見る


企業情報

  1. カーディーラー
  2. ・
  3. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • 60 Hamilton Road, Mount Vernon, G32 9QA, Glasgow, Lanarkshire, 英国

  • 0141 4138601
Promotion box for Motorpoint - Glasgow

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

優良

TrustScore 5段階評価の4.5

1813件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,813)

過去12か月のレビュー数: 5,827件

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5つ星のうち5の評価

Excellent customer service

Vince was an excellent sales executive

I knew what kind of car I was looking for, unaware the car I was looking at was based down south. Motorpoint only had one colour of car I was interested in so I was given the keys to see inside etc to make sure this was the car I wanted only in another colour.

Vince arranged for this to be transported to their branch with no hassles. My car was in the show room within 10 days which was the time frame I was given. When I went to pick up keys & pay deposit etc there was no issues it was a very smooth sailing process from start to finish.

2026年8月27日
5つ星のうち5の評価

The young salesman

The young salesman, Josh was very polite , helpful & knowledgeable.
The company bringing the car we wanted, up from Eastbourne was one of the main reasons we bought the car from them .

2026年8月31日
5つ星のうち4の評価

The finance process was made very…

The finance process was made very simple and received excellent customer service.

2026年8月31日
Motorpoint - Glasgow ロゴ

Motorpoint - Glasgow からの回答

Good Morning

Thank you for taking the time to leave us a review.

We're delighted to hear that you found the finance process straightforward and that you received excellent customer service from our team. Making the vehicle purchase journey as simple and stress-free as possible is something we strive for, so it's great to know we delivered on that occasion.

We appreciate your feedback and thank you for choosing Motorpoint.

We wish you many happy miles in your new car.

Kind Regards
Motorpoint Glasgow

5つ星のうち5の評価

Good from start until finish,gave us…

Good from start until finish,gave us space to look at the cars,when we needed assistance Mitchell was right there,explained our options,found me a car down south,got it brought up for us,picked up car,all done,will return when I need my next car,great service 👍🏻

2026年8月31日
5つ星のうち5の評価

Great choice and price didn't have the…

Great choice and price didn't have the model I wanted there was no issue getting it delivered from another site no pressure sales was left to look on my own then when I asked for help sales person went above and beyond to help will definitely be back and would definitely recommend to anyone looking to buy a quality car at a good price

2026年8月31日
5つ星のうち1の評価

You sold my wife a car that was…

You sold my wife a car that was currently on finance, its illegal to do so

2026年8月31日
Motorpoint - Glasgow ロゴ

Motorpoint - Glasgow からの回答

Good Morning Mr McCann

Thank you for taking the time to leave a review.

We're sorry for the concern this situation caused. We understand you must have been concerned to discover there was an issue relating to outstanding finance on the vehicle.

Having reviewed the matter, we can see that this issue has now been fully rectified. While the situation is resolved, we appreciate that this will not have been the experience you expected when purchasing a vehicle from us, and for that we apologise.

Kind Regards
Motorpoint Glasgow

5つ星のうち1の評価

I wasn't expecting much from this…

I wasn't expecting much from this company having looked them up and reading the shoddy reviews and exceptionally poor after sales support. Spoke to 'Hugh' and found him to be dismissive, curt and bored. Seriously talked down to me. You've lost a sale and I've most certainly dodged a bullet. If you want quality and good customer care, you won't find it at Motorpoint Glasgow. Low brow.

2026年8月27日
自発的なレビュー
Motorpoint - Glasgow ロゴ

Motorpoint - Glasgow からの回答

Good Morning

Thank you for taking the time to share your feedback. We're very sorry to read about your experience and that we left you with such a poor impression of Motorpoint Glasgow.

It is disappointing to hear that you felt dismissed and spoken down to during your conversation with our team. This is certainly not the level of service we strive to provide, and we understand why this would have affected your confidence in doing business with us.

We take all customer feedback seriously, and your comments regarding both the interaction you had and your concerns about customer care will be reviewed with the management team. Every customer should feel valued, listened to, and treated with respect throughout their experience.

We regret that we were unable to earn your trust and custom on this occasion. Thank you for bringing this matter to our attention, and we wish you all the best in finding the right vehicle.

If there is anything we can do to resolve this please don't hesitate to reach out to us to discuss further.

Kind regards
Motorpoint Glasgow

5つ星のうち5の評価

The best car buying experience I’ve had.

This is my first experience with Motorpoint,
And I felt I was a valued customer the the whole experience was great.

The lady who guided me through my appointment was very knowledgeable and her personality put me at ease straight away.

It was fuss free, and took no time at all to do the paperwork and hand me the keys.

The tea was very nice too.
Highly recommended.

2026年8月20日
5つ星のうち5の評価

Great Car - Hyundai I20

I was looking for a Yaris car, but Motorpoint didn’t have any, however the salesman told me about the Hyundai I20 which was similar to the Yaris. I took the Hyundai I20 for a test drive and found it to be just what I was looking for. I ended up buying it.
The only negative point about my buying experience with Motorpoint was that myself and my partner both thought that the car mats were included in the price of the car, but they were an extra £99.00.
The mats were made of carpet and I prefer rubber mats, so I phoned Motorpoint and as the car mat company don’t make rubber ones, I was told that I would get a refund for the £99.00 I had already paid! I phoned Motorpoint on the 13th August and as of today, 22nd August I have still not received a refund into my bank account!

2026年8月15日
5つ星のうち5の評価

Brilliant customer service, no pressure

Moving the car to our local showroom was easy. There was no obligation to buy and being able to see the car before deciding to buy was very reassuring. The staff at all stages were great, very informative and helpful. They were the opposite of a classic 'second hand car dealer', just calm and reassuring leaving us time to talk and make decisions.

2026年8月19日
5つ星のうち4の評価

Great place to buy a car.

Great! Love how the salespeople do not hover over you, but are there to answer any questions you have! Purchase of car is seamless and was delighted to be able to pick it up the next day! Fantastic service!

2026年8月13日
Motorpoint - Glasgow ロゴ

Motorpoint - Glasgow からの回答

Good Morning Lynda

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you enjoyed your experience with us. It's great to know that you appreciated our no-pressure approach and found the team available to help whenever needed. We want our customers to feel comfortable browsing at their own pace while knowing we're on hand to answer any questions.

We're also pleased that the purchase process was seamless and that we could get you on the road in your new car so quickly.

Thank you for choosing Motorpoint !

Kind Regards
Motorpoint Glasgow

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