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Motorpoint - Maidstone レビュー 419

TrustScore 5段階評価の4.5

4.5

Parkwood Industrial Estate, Bircholt Road, ME15 9XY Maidstone, Kent, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Service was AMAZING, highly recommend! We was looked after by Finley mainly he helped us pick a car and he was very helpful and honest with any questions we had. Chris and Finley helped value our part... もっと見る

企業が回答しました

5つ星のうち5の評価

Purchased a 2025 car from Motorpoint. Proces was very smooth. Car transported from Glasgow to Maidstone within one week. Trade in value good and car collected was in near new condition, which was expe... もっと見る

企業が回答しました

5つ星のうち5の評価

Id like to take the time to thank darcy from maidstone motopoint as he has been amzaing in helping with my assitance in get my perfect car . Thank you so much.

企業が回答しました

5つ星のうち5の評価

Contact throughout the process was very good, and collection day went equally smoothly. The car albeit only eight months old was as expected in very good condition with no problems identified on colle... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all electric cars

Limited time only

Limited time only
Now is a great time to make the switch to an electric vehicle. We're here to make your electric car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • Parkwood Industrial Estate, Bircholt Road, ME15 9XY, Maidstone, Kent, 英国

  • 01622 295701
Promotion box for Motorpoint - Maidstone

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.5

優良

TrustScore 5段階評価の4.5

419件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち5の評価

I had a very good experience with…

I had a very good experience with Isobel she looked after me and made the purchase of the new car easy and straight forward from Motorpoint at Maidstone

2026年6月18日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're delighted to hear our team made your new car purchase easy and straightforward. Thank you for your kind feedback!

Thank you
Motorpoint

5つ星のうち5の評価

Id like to take the time to thank darcy…

Id like to take the time to thank darcy from maidstone motopoint as he has been amzaing in helping with my assitance in get my perfect car .
Thank you so much.

2026年6月17日
自発的なレビュー
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're so glad to hear our team provided amazing assistance in helping you find your perfect car! Thank you for your kind words.

Thank you
Motorpoint

5つ星のうち5の評価

New car

Bought a used car from Maidstone branch
fantastic customer service very happy would use again

2026年6月10日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're delighted you had a fantastic experience at our Maidstone branch. We appreciate your kind words!

Thank you
Motorpoint

5つ星のうち5の評価

We had a great experience with staff…

We had a great experience with staff being so helpful as we had a few problems transferring money over Chris went over and above to make things happen.

2026年6月5日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're so glad we could assist with your money transfer and appreciate your kind words about our team's effort. Thank you for sharing your positive experience!

Thank you
Motorpoint

5つ星のうち5の評価

Second car bought from Maidstone motor point point

I am pleased with car your staff are always friendly and make buying a car so easy. Have put a good review on trust pilot. The only problem none of your staff ever return a call or an email. So I find thew only way is to call in in person. If you resolve you would be perfect

2026年6月13日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're happy to hear you're pleased with your car and our friendly staff. We appreciate you sharing your feedback regarding communication and will address this internally to improve our service.

Thank you
Motorpoint

5つ星のうち5の評価

staff were very helpful

staff were very helpful, good all round experience buying a car from motorpoint.

2026年6月8日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're glad our staff was helpful. We appreciate your feedback on your car buying experience!

Thank you
Motorpoint

5つ星のうち5の評価

Was an all round good experience,Tina…

Was an all round good experience,Tina the rep was helpful and not pushy at all , would recommend to anyone looking to get a used car !

2026年6月7日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're so glad you had a good experience and found our representative helpful! Thank you for your recommendation.

Thank you
Motorpoint

5つ星のうち5の評価

no problem at all

no problem at all. everything has gone smoothly from start to finish. will definately recommend.

2026年5月29日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're so glad everything went smoothly from start to finish. We appreciate your recommendation!

Thank you
Motorpoint

5つ星のうち5の評価

The team at motorpoint did an amazing…

The team at motorpoint did an amazing job and where very helpful cannot fault any of them would definitely recommend to others

2026年6月1日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're so glad to hear our team provided such helpful service! We truly appreciate your recommendation.

Thank you
Motorpoint

5つ星のうち5の評価

I recently purchased a car from…

I recently purchased a car from Motorpoint and I couldn't be happier with the experience from start to finish.

First and foremost, I phoned to enquire about the car I now own and spoke with Faheem. He was an absolute pleasure to deal with. He provided me with all the information I needed, answered my questions clearly, and kept me informed throughout the process, which gave me a lot of confidence and reassurance.

When I arrived at the Maidstone branch, the whole team was incredibly welcoming and friendly. The atmosphere was positive from the moment I walked through the door. I was greeted by Darcy, who was kind, professional, and delivered outstanding customer service. He made me feel valued as a customer and ensured everything went smoothly.

I was also looked after by Sally Ann, who was calm, positive, and extremely helpful throughout. Her friendly attitude and professionalism made the experience even more enjoyable.

Overall, the level of customer service I received from Faheem, Darcy, Sally Ann, and the entire Maidstone team was exceptional. Everyone went above and beyond to make the process easy, stress-free, and enjoyable. I can't thank them enough and would highly recommend Motorpoint Maidstone to anyone looking for a great car-buying experience.

2026年5月23日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We are so pleased to hear you had such a positive car-buying experience with us. We truly appreciate your kind words about our team and their dedication to making the process easy and enjoyable. Thank you for recommending us!

Thank you
Motorpoint

5つ星のうち5の評価

Service was AMAZING

Service was AMAZING, highly recommend! We was looked after by Finley mainly he helped us pick a car and he was very helpful and honest with any questions we had. Chris and Finley helped value our part exchange and organise finance side as bad credit history and both was SO helpful and didnt feel judged regarding bad credit. Will be recommending mototpoint Maidstone to friends and family was outstanding, Thank you.

2026年5月27日
自発的なレビュー
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

Thank you so much for your lovely review and kind words, i will pass this on to Finley and Chris.
I am happy to hear your experience with us was amazing and that you felt looked after through the process.
Enjoy your new car and have a fab weekend.

5つ星のうち5の評価

Purchased a 2025 car from Motorpoint

Purchased a 2025 car from Motorpoint. Proces was very smooth. Car transported from Glasgow to Maidstone within one week. Trade in value good and car collected was in near new condition, which was expected and lived up to expectations driving home. Overall a very good experience. Am likely to buy another car in the next few months for another family member.

2026年5月16日
自発的なレビュー
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We are so pleased to hear about your very smooth car purchase and the efficient transportation. It's wonderful that the trade-in value met your expectations and your new car met your expectations. We truly appreciate your positive feedback and look forward to assisting your family again soon!

Thank you
Motorpoint

5つ星のうち5の評価

Contact throughout the process was very…

Contact throughout the process was very good, and collection day went equally smoothly. The car albeit only eight months old was as expected in very good condition with no problems identified on collection or driving home. Overall very good deal. Expect to purchase another car soon.

2026年5月18日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're delighted to hear that your collection day went smoothly and that the car was in excellent condition. We appreciate your positive feedback and look forward to assisting you with your next purchase.

Thank you
Motorpoint

5つ星のうち5の評価

Bought my car from Maidstone…

Bought my car from Maidstone motorpoint- so pleased with the service from Chris and Joe. Couldn’t have made my experience any better. Thank you again!

2026年5月19日
自発的なレビュー
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We are so pleased to hear you had such a positive experience with us. Thank you for your kind words!

Thank you
Motorpoint

5つ星のうち1の評価

Buying the car from motorpoint was good…

Buying the car from motorpoint was good as this is the 3rd one I have bought from them.handover at chingford branch was great in and out in 25-30 minutes.then I went for a handover of car at Maidstone what a a difference over a hour this wasn't stress free at the end she said I hope I don't see you again

2026年5月16日
自発的なレビュー
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We appreciate you sharing your experience. We are concerned to hear about the issues at Maidstone and will review this internally to prevent similar situations.

Thank you
Motorpoint

5つ星のうち3の評価

Could have been better

The salesmen are good at selling you a car after care not so good
Getting through to someone on the phone near on impossible no answer to my email still waiting for proof of service history
Paid for paint protection on collection of car bits of residue on paintwork plus cleaning rags left in rear of car

2026年5月11日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're genuinely sorry to hear about your post-sale experience. We are concerned about the communication issues and the condition of your car upon collection. We are looking into these matters immediately to improve our service.

Thank you
Motorpoint

5つ星のうち5の評価

A professional and helpful experience

A professional and helpful experience.
From start to finish Darcy Barton couldn’t have been more helpful, making sure every question I had about the car I was buying was answered to my satisfaction. When I went to the collect the car it had been cleaned to showroom standard and looked like a new car. Even after I’d had the car a couple of days Darcy contacted me to make sure I was happy with everything.
I would recommend motorpoint.

2026年5月10日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're happy to hear about your professional and helpful experience. It's wonderful to know our team ensured all your questions were answered and that your car looked like new. We appreciate your recommendation!

Thank you
Motorpoint

5つ星のうち5の評価

Recently purchased a car at the…

Recently purchased a car at the Maidstone dealership. Looked after by Tina (sales executive) she was excellent from start to finish, patient, informative and overall very good with her customer service. First time buying from a dealership and can happily say the service was brilliant

2026年5月7日
Motorpoint - Maidstone ロゴ

Motorpoint - Maidstone からの回答

We're so happy to hear your first dealership experience was brilliant. We appreciate you sharing your positive feedback!

Thank you
Motorpoint

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