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Motorpoint - Newport レビュー 

1,558
TrustScore 5段階評価の4.5

4.6

Queensway Meadow Industrial Estate, NP19 4SS Newport, Gwent, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A great selection of cars in a range of specifications and sizes; everything you need in one place. No pushy or arrogant sales execs, just polite and willing to listen without trying to push cars on... もっと見る

企業が回答しました

5つ星のうち5の評価

After dealing with CarWow and Motorway and wasting my time with their "offers" that never come anywhere near what they say when the auction happens, I got a valuation for my wife's mint 2024 Min... もっと見る

企業が回答しました

5つ星のうち5の評価

Sold my 2019 ford focus st line 2.0d estate to motorpoint in newport today 27th July in less than a hour and paid into my bank excellent staff and paid me £700 more than we buy any car 10/10 would rec... もっと見る

企業が回答しました

5つ星のうち4の評価

Sales personnel do not pounce on you when you walk through the door. You are free to walk around the stock and able to have the keys to any vehicle you are interested in. All employees are well pr... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, 英国

  • 01633 739362
Promotion box for Motorpoint - Newport

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

優良

TrustScore 5段階評価の4.5

1558件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

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過去12か月のレビュー数: 6,178

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5つ星のうち5の評価

Very friendly when you in go

Very friendly when you in go, helped me out with my car, found the best fiance for me

2026年7月4日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're so glad to hear you had such a positive experience and that our team was able to help you find the best financing for your car! Thank you for your kind words.

Thank you
Motorpoint Newport

5つ星のうち1の評価

Ordered a car from Manchester to be…

Ordered a car from Manchester to be delivered for collection in Newport. Spoke to an agent and all seemed fine. Went to collect today. Car one years old but obviously had a hard life, cigarette burns on interior roof and smelt of fag smoke. They offered to put an air cleaner in that would take 6 hours! Refused and insisted they gave my delivery charge back as I would never have bought car if issues were disclosed. Knock them out quick attitude with no customer care or for products they are selling- really is like a supermarket but a Lidl not a Waitrose!
Will never use again.

2026年7月11日
自発的なレビュー
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We are truly sorry to hear about your disappointing experience with the vehicle's condition upon collection. We understand your frustration regarding the issues you encountered, especially after arranging for delivery. We appreciate you bringing these concerns to our attention and will ensure your feedback is shared with the relevant teams for review.

Thank you
Motorpoint Newport

5つ星のうち5の評価

Motorpoint Newport

Motorpoint Newport, south wales were fantastic. Bought a car off them 18 months ago and decided I was going to start browsing at electric.
They found me an Audi Q4 E tron across the other side of the country. Offered me a test drive of a different colour one they had in stock which I declined as the wife has had a couple of electric cars before so just sat in it to make sure it was suitable.
Finance sorted in 5 mins flat and car delivered to Newport in around 5 days including the weekend.
Big thanks to Owain Caple-Davies and Michael Gittins in the branch for all there help. Will drop some beers in for you soon

2026年7月3日
自発的なレビュー
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We are thrilled to hear about your fantastic experience with us! It's wonderful to know that we could help you find the perfect electric Audi Q4 E-tron. We're glad the finance process was quick and efficient, and that your car was delivered so promptly. We truly appreciate your kind words about our team's help!

Thank you
Motorpoint Newport

5つ星のうち5の評価

We had a good customer service…

We had a good customer service experience with Micheal who was our sales executive for the purchase.

2026年7月4日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We appreciate you taking the time to share your experience! We're happy to hear that you had a good customer service experience with our Michael. We will pass your feedback on to the team!

Thank you
Motorpoint Newport

5つ星のうち5の評価

Excellent customer service and easy…

Excellent customer service and easy transition from selling to purchasing my new car

2026年7月8日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're so pleased to hear you experienced excellent customer service and found the process of selling and purchasing your new car to be an easy transition. We appreciate your feedback!

Thank you
Motorpoint Newport

5つ星のうち5の評価

Helpful staff

2026年7月2日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

Thank you very much for the 5* review and great comment!

Kind regards,
Motorpoint Newport

5つ星のうち4の評価

A simple and easy transaction

A simple and easy transaction. Very little detail discussed and cosmetic & wheel insurance added without my knowlege.

2026年7月7日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We appreciate your feedback on the transaction. We are concerned to hear about the insurance - are you able to provide some information for us regarding this? NewportCustomerCare@motorpoint.co.uk

Thank you
Motorpoint Newport

5つ星のうち5の評価

Friendly informative staff

Friendly informative staff, quick and easy process

2026年6月29日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

Thank you very much for the great feedback and 5* review - we appreciate it!

Kind regards,
Motorpoint Newport

5つ星のうち5の評価

Owain was amazing very professional and…

Owain was amazing very professional and made the experience very easy, just all very relaxed from start to finish, thank you!

2026年6月27日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're delighted to hear that your experience was professional and easy from start to finish with Owain! We appreciate your kind words and are so glad you felt relaxed throughout.

Thank you
Motorpoint Newport

5つ星のうち5の評価

Fantastic service from start to finish

Fantastic service from start to finish, from the first person we spoke to to the last.

2026年7月1日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're delighted to hear that you experienced fantastic service throughout your entire interaction with us. Thank you for sharing your positive feedback.

Thank you
Motorpoint Newport

5つ星のうち5の評価

Excellent service that I would…

Excellent service that I would definitely recommend

2026年6月26日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

Thank you for your fantastic feedback! We are so pleased to hear that you received excellent service and would definitely recommend us.

Thank you
Motorpoint Newport

5つ星のうち3の評価

Bought Ford Eco car this month


Bought Ford Eco Sport car this month. Told it had been MOTd & Serviced in March. Took it back to Motorpoint Newport this week, due to the handbrake being faulty. Not even holding on flat road and definately not on hill near my house. DVLA would not be happy with this review. Please Motorpoint, check your vehicles more closely to avoid possible accidents. I will be collecting my car next Tuesday, after the braking system is more fully checked. The lady assisting me has been very helpful.

2026年7月1日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We sincerely apologise for the issues you've experienced with the handbrake on your recently purchased vehicle. We understand your concern regarding safety and the inconvenience this has caused. We will pass this feedback along to the management and preparation team.

Thank you
Motorpoint Newport

5つ星のうち5の評価

so many cars to choose from

so many cars to choose from, paid a deposit, arranged to collect, everything went smoothly. all staff were very friendly and professional. every car in the car park were sparkling clean.

2026年6月30日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're so pleased to hear you had many cars to choose from, and that collecting your car went smoothly. It's fantastic to know our staff were friendly and professional, and that the cars were sparkling clean!

Thank you
Motorpoint Newport

5つ星のうち5の評価

Left alone to shop at ease

Greeted at the door by the sales reps and left to browse the stock in peace.
No credit checks to take the cars out for a test drive.
Good customer service.
Sales reps really know their stuff.

2026年6月30日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're delighted to hear you had such a positive experience with us. It's great to know you appreciated being able to browse at your leisure and found our sales representatives knowledgeable and helpful. We're also pleased that our test drive policy contributed to your satisfaction!

Thank you
Motorpoint Newport

5つ星のうち5の評価

First time at Motorpoint

This was our first experience of Motorpoint and it was great. From help finding the right car, arranging finance, and the final handover the whole experience was seamless.
It was also a pleasure dealing with Lauren who for a young lady was very knowledgeable, and made us feel at ease.

2026年6月29日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're so pleased to hear your first experience with us was great and seamless! It's wonderful that our Lauren was knowledgeable and made you feel at ease! We appreciate it.

Thank you
Motorpoint Newport

5つ星のうち5の評価

Rhys made the experience very easy and…

Rhys made the experience very easy and enjoyable. Great service!

2026年6月22日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We appreciate your kind words! We are so pleased to hear that Rhys made your experience easy and enjoyable. Thank you for your feedback!

Thank you
Motorpoint Newport

5つ星のうち1の評価

No sign of cash after FOUR days

Went to the Newport centre Wales for about 12noon and they took away my car. After about 20 mins the gay came back and said the online valuation is correct and if you agree the money will be in the bank in just a few minutes. That was Friday and now its Tuesday and still no money despite a phone call, an app chat and 2 emails to Lewis the assistant manager. Feeling very ignored and worried its a 15k car and I need the cash. Issue resolved after 4 days, seems it was weekend banking issues.

2026年6月26日
自発的なレビュー
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

Thank you for sharing your experience. I'm truly sorry to hear about the delay in receiving your payment and the frustration this has caused. I understand your concern, especially with a significant amount involved. We want to ensure this is resolved for you as quickly as possible - are you able to email your details to NewportCustomerCare@motorpoint.co.uk - we want to get this sorted for you as soon as possible! We are so sorry.

Thank you
Motorpoint Newport

5つ星のうち5の評価

From booking a test drive to purchasing a car an excellent service

I messaged through the website to book a test drive and was contacted by Owen who arranged a test drive at a time that was suitable for me. I contacted him again to change the time which was not a problem and the car was ready to test drive when I arrived. There was no pressure to buy the car and Owen was on hand to answer any questions my husband and I had. I was part exchanging my car and that went as smoothly as purchasing my new car. Excellent service from start to finish.

2026年6月22日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We're so pleased to hear you had such an excellent experience from start to finish! It's wonderful that arranging and changing your test drive was easy, and that you felt no pressure during your visit. We are glad that Owen assisted you!

Thank you
Motorpoint Newport

5つ星のうち5の評価

Helpful staff ensured a pleasant…

Helpful staff ensured a pleasant shopping experience

2026年6月21日
Motorpoint - Newport ロゴ

Motorpoint - Newport からの回答

We appreciate you taking the time to leave us a review. We're so glad to hear that our team's helpfulness contributed to your pleasant shopping experience!

Thank you
Motorpoint Newport

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