It was the first time I purchased a car from Motorpoint, as I usually buy a car from a private seller. But I found Motorpoint a very pleasant place to buy from knowing the cars are genuine and a safe... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
It was the first time I purchased a car from Motorpoint, as I usually buy a car from a private seller. But I found Motorpoint a very pleasant place to buy from knowing the cars are genuine and a safe... もっと見る
企業が回答しました
Ella was an absolute gem! I had just had the worst experience at big motoring world and I needed to buy a car that day. So, as we were walking into the reception, Ella approached me and asked could sh... もっと見る
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Friendly staff willing to listen to my needs. Always very knowledgeable about the products. Competitive and best price for the exchange value of my car. However I did feel pressured into purchasing... もっと見る
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Having purchased our last 2 cars from Motorpoint we returned to buy a Kia Ceed estate from the Peterborough site, travelling from near Cheltenham. It should have had a full history of 2 services. Th... もっと見る
企業が回答しました
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
当該企業による記述

Limited time only

Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, 英国

顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Having purchased our last 2 cars from Motorpoint we returned to buy a Kia Ceed estate from the Peterborough site, travelling from near Cheltenham. It should have had a full history of 2 services. The car looked great but no stamps in the service book, nor paper record of the services. It transpired that the services had been done by Kwikfit thus invalidating the Kia 7 year warranty. I am not sure if the lack of paperwork was deliberate in the hope we would not notice & still buy or a management failure. Having driven 250 miles round trip we expected some kind of apology for our wasted journey but all we received were further e-mails from 3 different sales people inviting us to buy another car. I responded to the last one laying out why we walked away but again received no response. I have only written this review because of the lack of any kind of acknowledgement regarding the failure to have everything in place when we arrived to pick up the car. Very disappointed and now bought from Kia.

Motorpoint - Peterborough からの回答
It was the first time I purchased a car from Motorpoint, as I usually buy a car from a private seller. But I found Motorpoint a very pleasant place to buy from knowing the cars are genuine and a safe place to purchase from unlike some of the smaller garages I have seen. I was left to look on my own, when I found a car I liked no pressure was put on me, and I felt totally comfortable buying from them and certainly will do in the future again.

Motorpoint - Peterborough からの回答
Sam Crouch provided a seamless, professional, helpful & friendly service.
He is genuinely interested and engages well. When looking at various vehicles on the forecourt, our questions were answered honestly in a supportive way, to ensure the vehicle met our expectations and budget.
We returned to Motorpoint Peterborough to see Sam, as we had received excellent customer care from a previous occasion.
It was one of the hottest days of the year with sweltering temperatures. All staff remained professional during these uncomfortable conditions.
We were offered drinks, cold water and even received a much appreciated and unexpected ice cream!.
Thank you Sam and the team for the excellent customer service and we love the Peugeot 208 we drove home the same day.

Motorpoint - Peterborough からの回答
everything about my experience was great from the first phone call to the hand over of my new car. all the staff were polite and couldnt have been more helpful.

Motorpoint - Peterborough からの回答
staff so helpfull always had time for us to help if there was any thing we needed to no .great company to deal with .

Motorpoint - Peterborough からの回答
Friendly staff willing to listen to my needs. Always very knowledgeable about the products.
Competitive and best price for the exchange value of my car.
However I did feel pressured into purchasing some products which I initially declined to buy.

Motorpoint - Peterborough からの回答
Amazing service from Caden,
I must say it’s the first time i used this company to sell my car and what great service i received from the start at reception to the finish excellent customer service all staff members are very helpful and friendly these guys go above and beyond for their customer thank you so much ☺️

Motorpoint - Peterborough からの回答
What can i say, i've bought more cars from motorpoint than i can remember over the last ten years. My family have been recomended and bought 1 or 2 themselves.
My most recent pcp exchange was in Sept 25 when i purchased an MG HS nearly new which i am very pleased with. The reason for the repeated visits have been the the friendly sales staff who remember me and who always give me a great deal on my next car and the trade in . They do not have hard sell approach and will help you if and when help is required. Cars can be driven away the same day and any work you require prior to pick up is attended to along with a full valet and handover .
I took out alloy and cosmetic 3yr cover which gives peace of mind if you need alloy wheel or paint / chip damage repair.
Thanks motorpoint

Motorpoint - Peterborough からの回答

Motorpoint - Peterborough からの回答
Michael at the peterborough depot was so helpful and did everything to help the sale go through smoothly and in a quick request.
It was a real pleasure to be dealt with by a sales person who put me first. Making me feel that the customer was more important than the sale

Motorpoint - Peterborough からの回答
Nathan coy help in sorting the purchse at peterboro store

Motorpoint - Peterborough からの回答
Ella was an absolute gem! I had just had the worst experience at big motoring world and I needed to buy a car that day. So, as we were walking into the reception, Ella approached me and asked could she help? I explained briefly my situation and I’d like to just narrow down what cars they had rather than walking around the courtyard. Ella was so friendly and approachable that I felt so comfortable with her assisting me in buying a car. I can not recommend her enough as she made this journey so much more enjoyable than how my day began.

Motorpoint - Peterborough からの回答
Very quick and easy, all questions answered and staff were very helpful over the phone and face to face. Would highly recommend.

Motorpoint - Peterborough からの回答
My Motorpoint Peterborough experience was taken care of by Customer Service Advisor Sophie Fravigar
Sophie was professional the entire time yet friendly and caring throughout the entire car looking, testing and ultimately buying experience.
Sophie took care of all the hassle for me and made it a seamless experience.
I positively recommend asking for Sophie if you need to purchase a car at Motorpoint Peterborough she is a credit to them.

Motorpoint - Peterborough からの回答

Motorpoint - Peterborough からの回答
Very quick and simple. Nathan explained everything clearly, we got a good price for the car we changed. This is our third Car purchased from you.

Motorpoint - Peterborough からの回答
The whole process from initial enquiry through PX Valuation and completion of the deal was simple and handled with excellent customer focus by Kelvin.

Motorpoint - Peterborough からの回答

Motorpoint - Peterborough からの回答
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