I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... もっと見る
企業が回答しました
Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... もっと見る
企業が回答しました
We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a p... もっと見る
企業が回答しました
zero communication when trying to contact aftersales. cannot fault Keiron when attending store was helpful but when tried to ring store after a few days frustrated being on phone for at least 30mins... もっと見る
企業が回答しました
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
当該企業による記述

Browse thousands of quality cars today.

Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, 英国

顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service friendly staff and quality cars at a great price

Motorpoint - Swansea からの回答
Personal and authentic service. I will be buying my next car there :)

Motorpoint - Swansea からの回答
The sales person was very knowledgeable, professional and friendly

Motorpoint - Swansea からの回答
great to deal with and special shout out to Reece Aylott at the Swansea Branch.

Motorpoint - Swansea からの回答
Fantastic service! Made me feel comfortable and no pressure. Very happy with my new car.

Motorpoint - Swansea からの回答
The quality and costs of cars being advertised for sale were exceptional
It was easy to make contact with the firm by phone and text
Communication by phone was informative, caring and reliable
The face to face aspect of the process was friendly, patient, efficient and created a very happy customer experience

Motorpoint - Swansea からの回答
When i was looking around the car park at certain cars for sale the salesman approached me to ask what car i was interested in as the cars are all over the site he then said i will leave you have a look any help you want let me know .There was no pressure i had plenty of time to look around .When i was ready i saw the salesman and he explained all the options i had to wanted to buy the car. It was a pleasure not having someone follow me around not giving me time to think

Motorpoint - Swansea からの回答
Great service and the sales Rep Callum Powell was excellent in answering all my questions 5 ⭐️

Motorpoint - Swansea からの回答
I began my journey with Motorpoint Swansea on the 7th February. I needed a new car. Having been to one dealership, I wanted to visit another; for balance.
I was immediately impressed by the range of cars available. I was dubious about the QR codes to gain information about the cars, but it worked brilliantly well.
I bought a car the following day after having test drive. I was thrilled.
Unfortunately there was a problem with it and it had to be returned. Once fixed I collected it again but unfortunately the issue repeated instantly.
Back to the dealership again.
I emailed their customer services with my concerns. I received an informative response; detailing my rights and what options were open to me. I was astonished at the honesty.
I chose to reject the car I had bought and chose another.
I collected this car a few days ago and couldn't be happier. During my journey with this dealership, I dealt with quite a few of their representatives, Claire (customer service - thank you for the emails) Aleesh (wonderful reception) and Reece (open, honest and likeable. Apparently a trainee- promote him).
Seriously everyone was fabulous.
In my opinion, there are lots of "good" companies out there. But what seperates an "excellent" company is how they deal with you and what they do when a problem arises.
I was listened to, I was supported and kept informed throughout the journey. It started off with issues but finished sweet.
Would I recommend Motorpoint Swansea? You betcha.
Will I be a returning customer?
My first stop in 4 or 5 years time when I need to buy a new car, on account of yearly mileage will be Motorpoint Swansea.
Thanks guys.

Motorpoint - Swansea からの回答
Nathan Dawkes was very helpful
informative and courteous throughout my experience with your company.

Motorpoint - Swansea からの回答

Motorpoint - Swansea からの回答
The young lad who dealt with my vehicle was polite, friendly and helpful. My vehicle had been washed on the outside but had not been touched on the inside. It was quite dusty and dirty and I have had it valeted myself. Also had to chase up paperwork.

Motorpoint - Swansea からの回答
Went to have a look and get some ideas, but found a car that I love!
I loved the no pressure sales approach as I was left to look around. When I found the car I spoke with Joe, who again (no pressure) handed me the keys to go and have a closer look. After the test drive Joe sorted everything out and I collected the car Saturday.
Joe was fantastic!

Motorpoint - Swansea からの回答
Very relaxing place, sales man was really good and patient with me and explained everything.

Motorpoint - Swansea からの回答
Novice buyer so a bit nervous but sales persons were neither pushy or hard selling. Questions were answered and I was treated with respect, cautiously and with humour.

Motorpoint - Swansea からの回答
Friendly Not Pushy Sales People Give You Time To Have A Good Look Round
Very Helpful Explaining And Answering Questions I Asked
Would Recommend Motorpoint To Friends And Family

Motorpoint - Swansea からの回答
Joe Helliwell was an awesome attentative salesman who went above and beyond when helping me find my new car, very professional.

Motorpoint - Swansea からの回答
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