Motowales ロゎ
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Motowales レビュヌ 

216
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TrustScore 5段階評䟡の5

4.9

バむク備品・アクササリヌ専門店
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5぀星のうち5の評䟡

First time of using Motowales and given I was spending a significant amount of money I was apprehensive. However all was well and my purchase was absolutely fine. Good communication and items (pannier... もっず芋る

5぀星のうち5の評䟡

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather a... もっず芋る

5぀星のうち5の評䟡

Excellent service. I ordered some Apduro pannier frames online from Motowales and then after talking to them by phone, I changed my order for 2no Apduro panniers. Motowales credited the original amoun... もっず芋る

5぀星のうち5の評䟡

Just bought and received Apduro panniers and top box from MotoWales for my BMW R1300GS. Very helpful advice on the phone when deciding exactly what items I needed. Good updates when the delivery was b... もっず芋る

䌁業情報

  1. バむク備品・アクササリヌ専門店

圓該䌁業による蚘述

MotoWales provide Denali lighting and accessories for your motorcycle. Advanced Rider Training, Rider Development and tours available. MotoWales a 2 and 4 wheel enthusiastic business based in south Wales specialising in adventure products for all vehicles and post-training for Motorcyclists.

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4.9

優良

TrustScore 5段階評䟡の5

216件のレビュヌ

5぀星
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1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(216)

過去12か月のレビュヌ数: 101件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Quick turnaround initially

Quick turnaround initially
Very good communication and advise.
Felt they actually cared about you.
Top marks.

2024幎12月9日
Motowales ロゎ

Motowales からの回答

Thank you Garry, we care a lot our customers...and thats why we have opened a coffee bar too #FU3LTANK. Many thanks for your feedback.

5぀星のうち5の評䟡

Excellent service 1st class

Excellent service, fast delivery highly recommend

2024幎11月29日
Motowales ロゎ

Motowales からの回答

Thank you for your feedback, we choose our delivery partners very carefully as they also represent us too. Thank you once again.

5぀星のうち5の評䟡

Had a great time with Roger on the bikes

Had a great time with Roger on the bikes. He really helped me understand that safety is the priority when riding. I enjoyed the day out riding and would definitely join him again. Thanks Roger.

2024幎12月1日
自発的なレビュヌ
Motowales ロゎ

Motowales からの回答

Thank you, we will share with Roger and glad you had a great time.

5぀星のうち1の評䟡

Absolutely rubbish

Slow to send things and impossible to get in touch with them, they never answer the phone and you leave messages and no one gets back
.. don’t bother with them.

2024幎11月25日
Motowales ロゎ

Motowales からの回答

Good morning Simon,

Thank you for your feedback, although disappointed it's a 1 star based on your experience trying to communicate with us.

I'm shocked to hear about your experience, and this is the first time we have become aware of it. I have reviewed our communication channels (website, emails, and social media) and could not find any correspondence from you, apart from your original order.

I want to confirm that your order was dispatched according to our terms and conditions, and I believe it reached you within 72 hours of when you placed it.

While we are not perfect and we may not be as large as some others, I believe we are improving thanks to your continued support and feedback.

Please email ask@motowales.co.uk with your order details and clearly state your grievance so that we can resolve this matter (I have emailed this to you (email based on order (is this correct?) today (Saturday 30th November 2024)).

Thank you once again for sharing your feedback. I look forward to hearing from you soon.

Kind regards,

Roger
MotoWales

5぀星のうち5の評䟡

Informative and well structured

Excellent, enjoyable, rewarding few hours riding some familiar and new roads. Feedback was thought provoking with ample opportunity to put new techniques into practice.

Roger inspires confidence and has a way of making the customer feel important and that he/she can offer constructive input.

All in all I learnt and practiced a method that will improve my real-world riding.

2024幎11月3日
自発的なレビュヌ
Motowales ロゎ

Motowales からの回答

Thank you Had, really glad you enjoyed and found this instruction and session rewarding.

Keep in touch and see you in our coffee bar soon ;) .

5぀星のうち5の評䟡

Top Tutor for enhanced riding

Took the opportunity to take an Enhanced Rider course with Roger, a must for any rider wanting to improve their riding skills and road safety. Roger provided excellent feedback and explanation of the system of motorcycle control. Would totally recommend this or even more advanced riding that Roger provides. Many thanks

2024幎8月3日
自発的なレビュヌ
5぀星のうち4の評䟡

All as shouls

2024幎7月18日
Motowales ロゎ

Motowales からの回答

Thank you Kevin, can we ask why only 4 starts please, how can we improve? We believe your order was paid and shipped the same day, and received the following day. Grateful to understand how we can improve please.

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