Made an order today however immediately realised I had a question about the item before processing. I quickly called and spoke with a very helpful man who was more than happy to answer my questions, o... もっと見る
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Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... もっと見る
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... もっと見る
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... もっと見る
企業情報
Mountain Dog について
当該企業による記述
Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
連絡先
17 Endeavour Park, NE231XA, Cramlington, 英国
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
4.9
優良
2171件のレビュー
最近のレビュー依頼の記録はありません
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Super fast delivery and a great dog…
Super fast delivery and a great dog harness. Well packaged will deffo order from Mountain Dog again.
2024年4月16日
自発的なレビュー
Mountain Dog からの回答
Always wonderful to hear Greg! Thank you so much for your review and for choosing Mountain Dog - Enjoy your new gear!
Easy to use website for ordering
Easy to use website for ordering, plenty of information about products and quick delivery as well.
2024年3月29日
自発的なレビュー
Mountain Dog からの回答
Thank you so much for your positive words, our hard working team aim to give the best experience we can. Our small business looks forward to seeing you again online soon. Happy trails!
Great service
Great service, and excellent product.
The best boot for a paw injury in my opinion.
2024年4月4日
自発的なレビュー
Mountain Dog からの回答
Wonderful to hear you're so pleased with the Protector Booties. Thank you so much for your review and for choosing Mountain Dog.
Thoroughly recommend both the company and the product!
Excellent product...Ruffwear dog bed. Genuine sale price reduction. Efficient and fast delivery ( Royal Mail). I'm delighted.
2024年4月2日
自発的なレビュー
Mountain Dog からの回答
Thank you so much for your lovely review and for choosing Mountain Dog Judy!
Great prices, wide selection & quick delivery …
Offered the best prices and a wide selection of the Ruffwear goods I was looking for. Easy website & quick delivery, along with status update emails along every step of the way. The only things I would say is the free shipping threshold was set too high (£70 I think) which meant I skipped an upsale as it didn’t give me free shipping, so left it. The other thing is the packaging was underwhelming but more importantly, not eco- friendly. But other than that, yes, I would definitely recommend.
2024年3月8日
自発的なレビュー
Mountain Dog からの回答
Thank you so much for your positive review Autumn. Our small business really appreciates your feedback.
Great quality and service.
Leads arrived as ordered and both types look to be great quality.
Always hard to know when buying online but really happy with purchase.
2024年3月11日
自発的なレビュー
Mountain Dog からの回答
Great to hear Charlie! Thank you so much for your review and for choosing Mountain Dog.
Excellent product and service
Excellent product and service. I am very pleased with my experience with Mountain Dog
2024年3月4日
自発的なレビュー
Mountain Dog からの回答
So wonderful to hear! Our hard working team aim to give the best service we can. Thank you so much for your kind words and for choosing Mountain Dog.
Ordered a K9 Knavigate dog carrier
Ordered a K9 Knavigate dog carrier. Delivered quickly and as expected.
2024年2月12日
自発的なレビュー
Mountain Dog からの回答
Always great to hear! So pleased you are happy with our services and the K9 Sports Sack too! Thank you so much for your kind review and for choosing Mountain Dog.
Highly recommend
Great products! Had everything I was looking for, to treat my GSD on his first birthday! Super quick delivery and was packaged really well :) top service!
2024年2月10日
自発的なレビュー
Mountain Dog からの回答
So lovely to hear! We hope your GSD had a great birthday! Many thanks your kind review and for choosing Mountain Dog.
Amazing Quality.
Amazing Quality.
Bought a Rukka Protect overall for my poorly dog as he is chewing out his fur due to illness. What an excellent bit of kit. Brilliantly made, quite expensive but well worth it and will probably purchase another and has done the job.
2024年2月15日
自発的なレビュー
Mountain Dog からの回答
So lovely to hear the Rukka Protect Overall could help your dog. Thank you so much for your lovely review, our team wishes him a speedy recovery.
If Pasha my dog could speak he would…
If Pasha my dog could speak he would thank you himself. It’s a well fitted robust harness and the material wipes clean, I can’t fault it.
2024年2月17日
自発的なレビュー
Mountain Dog からの回答
So wonderful to hear! Thank you so much Pasha! Enjoy your new gear!
Great all round
Plenty of information is included in the website for each item make selection easy. Items were promptly dispatched, arriving in the timeframe stated
2024年1月20日
自発的なレビュー
Mountain Dog からの回答
Lovely to hear Richard! Our hard working team aim to give the best service we can. Thank you so much for your positive words. Enjoy your new gear!
Excellent Service
Very good customer service and delivery very quick for my dogs ruffwear harness
Thank you, for the great service!
2024年1月22日
自発的なレビュー
Mountain Dog からの回答
So lovely to hear Helen, our hard working team aim to give the best service we can. Thank you so much for your kind words and for supporting our small business.
Amazing Company & Service
Amazing service! Always love buying from Mountain Dog they’re reliable and quick to ship and have great prices 11/10 ⭐️
2024年1月22日
自発的なレビュー
Mountain Dog からの回答
Thank you so much for your amazing review! Thank you so much for supporting our small business!
I ordered two harnesses that I could no…
I ordered two harnesses that I could no longer get at the pet shop. They were easy to order & they arrived in plenty of time. Thank you Mountain Dog
2024年1月12日
自発的なレビュー
Mountain Dog からの回答
So pleased to hear we had the harnesses you were looking for Lisa. Always great to hear they arrived in good time. Thank you so much for your review and for choosing Mountain Dog.
Some of the best dog products…
Some of the best dog products available. Everything is of the highest quality, maybe a few pence more but you can see, products like leads, dog coat and so one will last for many years. Super fast delivery and returns if required, great help on the phone too. Thanks
2024年1月13日
自発的なレビュー
Mountain Dog からの回答
Always wonderful to hear Rodger! Our small business aims to give the best all round experience we can. Thank you so much for your kind words, it's a real pleasure to pass these onto our team.
Excellent products and customer service.
The company could not have been more helpful when we had sizing and design issues buying an winter coat.
They changed Dottie's coat twice without any problems and we are extremely happy with the final result
2023年12月31日
自発的なレビュー
Mountain Dog からの回答
Great to hear Peter! So pleased our team could help you find a winter coat for Dottie. We love happy customers both human and K9 here at Mountain Dog. Thank you so much for your kind words and for supporting our small business.
Price is matched with the quality
I have bought from this company twice the first time a gentleman I think his name was Paul helped me over the phone we were trying to size a dog jacket very difficult over the phone . I find the quality products matched the price I payed . I find you pay a little extra BUT YOU GET THE SERVICE. for me I am happy to pay a little more for quality service .
I wish that thier were more companies with customer service like this.
TO MOUNTAIN DOG
BEST OF LUCK FOR THE FUTURE
2024年1月3日
自発的なレビュー
Mountain Dog からの回答
Wonderful! Great to hear Paul could help you over the phone. Our small dedicated team aim to give the best service we can, so it is a real pleasure to pass on your kind words to them. Thank you so much for your lovely review and for supporting our small business John.
Bailey LOVES his new harness
Bailey LOVES his new harness!
It’s easy to fit and adjust to the right size, so far it’s been super durable whilst he’s on his adventures, and he looks great!
2024年1月8日
自発的なレビュー
Mountain Dog からの回答
So lovely to hear Bailey loves his new harness! Thank you so much for your wonderful review and for supporting our small business!
Frenchies !
Frenchies !! I’ve tried so many but this one fits a treat
Size medium for my two year old
2024年1月10日
自発的なレビュー
Mountain Dog からの回答
Wonderful the Frenchie shape can be a challenge sometimes! Thank you so much for your review and for choosing Mountain Dog.
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