Made an order today however immediately realised I had a question about the item before processing. I quickly called and spoke with a very helpful man who was more than happy to answer my questions, o... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... もっと見る
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... もっと見る
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... もっと見る
企業情報
Mountain Dog について
当該企業による記述
Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
連絡先
17 Endeavour Park, NE231XA, Cramlington, 英国
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
4.9
優良
2171件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harness of dreams!
Harness fits my dog perfectly, it’s well designed and you can tell it’s been made from quality materials. There’s ample padding on the harness to make it comfortable to wear. It’s also lighter than I expected which is great as my dog doesn’t like anything on him, he likes to be free as much as possible. 5* you won’t regret purchasing.
2023年10月26日
自発的なレビュー
Mountain Dog からの回答
So pleased you got the right harness - our brands are industry leaders and genuinely put great thought into their design. We are delighted this all worked out for you - thank you for shopping with us.
Absolutely fabulous customer service
Absolutely fabulous customer service.
I ordered a harness which was delivered very quickly.
Emailed to ask a question about fit and had a super quick, friendly helpful response.
I would definitely order from this company again.
2023年11月2日
自発的なレビュー
Mountain Dog からの回答
Amazing, we are so pleased we could help. Thank you for supporting our small. business..
Mountain Dog からの回答
Wonderful to hear Shona! Thank you so much for your review and for supporting our small business.
5 stars
Fantastic Company. Speedy delivery with 5 stars customer service. My dog loves his new Ruffwear harness and the DNA Amber Air Dog lead is excellent! Look no further. Will definitely recommend and be a customer in the future. Thank you
2023年9月30日
自発的なレビュー
Mountain Dog からの回答
Those are such lovely words to hear - thank you for supporting our small business :-)
Company provides great products at…
Company provides great products at reasonable prices, has regular sales and discounts and the customer service is great.
2023年10月3日
自発的なレビュー
Mountain Dog からの回答
Wonderful! Thank you so much for your positive words and for supporting our small business. We look forward to seeing you online again soon.
Wonderful service
Fantastic Company. Ordered online, very easy website, arrived a few days later. My dog Loki loves his new Ruffwear collar and he looks very handsome. Will definitely recommend and be a customer in the future. Thank you
2023年9月25日
自発的なレビュー
Mountain Dog からの回答
Such lovely words Gail! Thank you so much, enjoy your new gear and we look forward to seeing you again online soon.
Mountain Dog からの回答
Lovely to hear Mandy! Thank you so much for your review and for choosing Mountain Dog.
Brilliant service and great communication
I placed the order for a dog harness and it was dispatched within an hour! Prompt delivery. No issues whatsoever. Will happily buy from them again
2023年9月14日
自発的なレビュー
Mountain Dog からの回答
Wonderful to hear! Thank you so much for your review and for choosing Mountain Dog.
Staff very friendly and helpful
Staff very friendly and helpful. The two harnesses we bought for our rescue Chihuahuas are fantastic, (Ruffwear XXS). They fit so well compared to what we had. It’s a shame they don’t do a colour coordinated lead to go with them that is suitable for a small dog. I bought what was recommended which is a perfect lead for a very small dog, just the colour choices don’t go with the beautiful colour of the harnesses which is a shame. Maybe it’s something the manufacturer should think about if they sell such a small harness. If they bring out the leads in the colour of the harnesses that we bought could you please contact me so I can buy them.
Kind regards
Steve Jones
2023年9月25日
自発的なレビュー
Mountain Dog からの回答
Thank you so much for your review and feed back Steve. Lovely to hear your pleased with the Front Range Harnesses. Ruffwear are always updating and improving their ranges so this could be something for the future from them. Thank you for choosing and supporting our small business.
Good quality gear
Good company to deal with, prices a little high for me to be honest but always good quality equipment .
I would shop here more if prices were a little lower.
2022年10月21日
Mountain Dog からの回答
Thank you so much for your review and feedback. We always aim to keep the prices of the brands we stock as completive as possible, along with our Outlet where we have very keep deals on promotional and end of line deals. Thank you so much for choosing Mountain Dog, we hope to see you again online soon.
Mountain Dog からの回答
Wonderful Eli! Thank you so much for your review and for choosing Mountain Dog.
Mountain Dog からの回答
Always great to hear. Thank you so much for your kind words.
Dog ramp for car
Ordered a dog ramp for my arthritic labrador - came exactly as described light weight easy to use and with a non slip surface. She took to it straight away and I'm so glad she no longer aggravates her condition by having to jump in and out of the car. Great service - kept up-to-date with delivery status . Great communication.
2023年8月6日
Mountain Dog からの回答
Wonderful to hear Louise, lovely to hear she took to the ramp so well. Thank you so much for your review.
A great range of products to choose…
A great range of products to choose from and reasonable prices. Quick delivery of a DNA multi way lead. The lead is wider than I realised but still fine and well made. Definitely recommend.
2023年8月15日
Mountain Dog からの回答
Thank you so much for your review. It's lovely to hear your pleased with the DNA lead and that it was delivered so quickly. We look forward to seeing you again online soon.
Excellent trusted product quick…
Excellent trusted product quick delivery excellent customer service. Would highly recommend
2023年8月24日
Mountain Dog からの回答
Thank you so much for your wonderful review Stephen, enjoy your new Ruffwear gear.
Spot on
As always it was straightforward to order from Mountain Dog - Great prices and great products!
Delivery was prompt and the items as described - a pleasure to deal with - many thanks!
2023年8月20日
Mountain Dog からの回答
Such lovely words, its a pleasure to pass these onto our hard working team, thank you so much.
Mountain Dog からの回答
Thank you so much for your review Fiona, wonderful to hear your so pleased with the Ruffwear Collar.
Good range of products week described
2023年8月15日
Mountain Dog からの回答
Thank you so much for your review, enjoy your new gear!
Mountain Dog からの回答
Thank you so much for your review and for supporting our small business.
Good service
Good service
Item came as described, well packaged and delivered as said on the website.
2023年8月22日
Mountain Dog からの回答
Always lovely to hear Phil. Thank you so much for your positive review.
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