I ordered two lawnmower batteries which came well packaged and in good time. Unfortunately they weren’t the right size so I organized a return. The staff couldn’t have been more helpful and rang me wh... もっと見る
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I ordered and paid for a new lawnmower last Thursday 17th July and it arrived today 22nd and I want to commend Mower.ie for their fantastic online service and detailed emails advising delivery ect. Ro... もっと見る
企業が回答しました
EDIT: The team has gone above and beyond to make this right after some shipping mixup from backup staff during plowing week. -------------- Found them listed as licensed Honda resellers, or... もっと見る
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I purchased a Mountfield ride on mower thru the site and also spoke with Ollie who was very helpful and gave great advise on my intended purchase. It arrived a week later to Roscommon, fully assembled... もっと見る
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企業情報
当該企業による記述
Here at ISE Forest and Garden & Mower.ie we are a Kilkenny based, professional lawn, garden, forest & leisure equipment sales, service and hire agent. We stock brands of the highest quality such as, STIHL, Cub Cadet, Toro, Husqvarna, Honda, Berg, Snapper, ECHO, Suzuki, Loncin, Stiga, EGO and many more. In addition to serving our customers in our store, we also deliver all our products anywhere in the country and we do this for FREE if your order is above €75 Come meet the team in our showroom at Unit 6 Hebron Industrial Estate where you can view our extensive range of chainsaws, ride on and self propelled lawnmowers, leaf blowers, earth augers, shredders, hedge trimmers, grass strimmers, trampolines, barbecues and lots more. Our store is stocked daily to ensure that we provide you with the widest possible range of products at all times. If you have any questions, please just get in touch! Email: info@mower.ie Tel: 056 77 21125 during our store opening hours. 9am - 5:30pm Mon - Fri 9am - 1pm Saturday
連絡先
アイルランド
- mower.ie
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75%に回答しています
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この企業のTrustpilot 利用方法
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Pleasure to deal with
I ordered two lawnmower batteries which came well packaged and in good time. Unfortunately they weren’t the right size so I organized a return. The staff couldn’t have been more helpful and rang me when they received them to let me know and that my refund was on the way. Such a pleasure to deal with thanks guys.
Brilliant service and products and very…
Brilliant service and products and very fast delivery. Excellent packaging.
I would definitely recommend this company
Really helpful
Really helpful
They did not have what I wanted but were quick to contact- found a solution and the Brushcutter next day.
A sound company

Mower からの回答
No hassle just order pay and receive efficiently
I ordered and paid for a new lawnmower last Thursday 17th July and it arrived today 22nd and I want to commend Mower.ie for their fantastic online service and detailed emails advising delivery ect. Robin was my contact and a big Mhaith Thu from County Meath.

Mower からの回答
Very slow delivery over 11day and…
Very slow delivery over 11day and waiting. customer service poor when complained very slow there response (you have the choice to make the order or not). I will not make another one.

Mower からの回答
Excellent service
Excellent service, helpful staff, next day delivery. A great array of parts needed for repairs as well new equipment. This is your one stop shop a very good business to deal with 10/10 ..

Mower からの回答
Stihl Battery mower
Bought a Stihl RMA443 Battery mower. Delivery was fast. Very helpful courier helped with unpack and let me check it out before taking away the pallet. No issues with the mower since.

Mower からの回答
Quick response to Query
Rapid response to inquiry concerning replacement batteries for my lawn mower.
The correct item was sourced and supplied to me very quickly. Excellent quality batteries supplied

Mower からの回答
Check your on the right site…
I clicked onto the mower.ie to check if they had the Honda izy mower. But before I ordered it I checked them out on Trustpilot and was happy with the reviews. I ordered it and later that day I checked the reviews again and it had very bad reviews. I kind of panicked thinking I’ve made a bad mistake and phoned the company about it. They assured me there was no problem with their company and that I would get my lawnmower. I went back on Trustpilot for another look and as I passed down below Mower.ie there was another one by the name of Mowers.ie (but with a (S) on the end) and that’s the one I read by mistake. It’s a scam site. Can’t understand why Trustpilot would put the sites so close together. I got my lawnmower and am very happy with it 'and the service was excellent. I would have no problem doing business with this company again.

Mower からの回答
Ego battery auger great machine power…
Ego battery auger great machine power full and safe to use

Mower からの回答
Very happy…
Very happy…. staff very helpful … mower arrived on time … it is top class…

Mower からの回答

Mower からの回答
Mountfield ride on mower…
I purchased a Mountfield ride on mower thru the site and also spoke with Ollie who was very helpful and gave great advise on my intended purchase. It arrived a week later to Roscommon, fully assembled, ready to go with oil, petrol and the delivery guy also went thru details of the machine. Could not be more helpful and delighted with my purchase. Nice company to deal with.

Mower からの回答
Excellent service.
I checked by phone before placing an order that the mower we wanted was in stock. Staff were very helpful and I managed to order in time to get next day delivery. As we have electric gates I needed to know an approximate delivery time, driver called ahead of delivery and then went through the functions of the mower with me when he arrived. It came all set up and ready to use. Perfect service would definitely recommend this company.

Mower からの回答
I bought a battery-powered lawnmower
I bought a battery-powered lawnmower, which I’m very happy with. The choice on the website was great. There were a couple of small issues, one where the payment didn’t go through and the other where the wrong battery was shipped. The issues were resolved extremely quickly professionally and rapidly. The sign of a really good company is how they deal with issues and mower.ie certainly dealt with these perfectly.

Mower からの回答
Out of stock, No Refund
I placed an order with Mower.ie and received a confirmation email stating it was processed. After weeks of no delivery and unanswered emails, I finally managed to contact them by phone.The representative on the phone was highly unprofessional, confirmed they did not actually have the stock, and agreed to a refund. However, they refused to issue a standard transaction reversal. Instead, they demanded that I provide my full credit card number and expiry date over the phone/email to get my money back.This is a massive security risk and violates standard Visa/Mastercard merchant rules. They are now refusing to return my money through safe channels. I have been forced to initiate a formal chargeback dispute through my bank to recover my funds. Avoid this company.
Update:
Thank you for your reply, Robin. However, none of this would even be an issue if your company had proactively notified me that the item was out of stock and issued a prompt refund. Instead, I was left completely in the dark after receiving a "processed" email on April 23rd. I had to send multiple unanswered emails and call several times just to discover the item wasn't available.Furthermore, you claim your system can only issue an automatic refund for up to a week after purchase. If that is true, you had an entire week to reverse the charge safely through your portal before the deadline passed, but you failed to do so.For strict security reasons and on advice from my bank, I will not provide my full card details over the phone or email. If your terminal cannot handle a standard transaction reversal, you are welcome to send the refund via an international bank transfer (SEPA). I have already initiated a formal chargeback through VeloBank and will gladly update this review as "resolved" the moment my funds are safely returned.

Mower からの回答
An easy purchase via the website
An easy purchase via the website, delivery was fast and efficient. The machine works very well doing what was expected with no surprises. Thank you
All good product as advertised and…
All good product as advertised and speedy delivery! Also good having company checking in with customers to see if there satisfied, as often times the after sales contact can be difficult.
Returned the unit
Returned the unit. I should not be receiving an email to review the Princess 36 as I returned it.
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