Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure. From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standa... もっと見る
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The ease of embarking and disembarking was just so smooth; the cabins were fantastic, clean and spacious, and the Cabin attendant was there to answer or help us with any issue that may have arisen.... もっと見る
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What an adventure. A different city every day a new adventure awaits just outside the port. A friendly environment, and in general most people are pleasant and happy to be there. Staff always had a sm... もっと見る
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企業情報
当該企業による記述
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
連絡先
4.3
優良
1932件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good value for money
2026年6月21日
MSC Cruises – Ireland からの回答
We're glad to hear you found our offering to be a good value. Your feedback is truly appreciated, and we thank you for sharing your positive experience with us.
With thanks,
MSC Cruises UK & Ireland
MSC Cruises – Ireland からの回答
We're happy to hear that our port stops enhanced your experience. We appreciate your positive feedback!
With thanks,
MSC Cruises UK & Ireland.
The itinerary the cruise was visiting
The itinerary the cruise was visiting. Friendliness of the staff. And just a little Bit of luxury. Highly recommend the Iceland and norway cruise. Love every minute
2026年6月21日
MSC Cruises – Ireland からの回答
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
Our first cruise adventure
It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure.
From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standard of food and drinks.
When you break all that down to the price paid per person per day. Although dearer than a normal holiday. It was definitely worth spending extra for the experience was exceptional
2026年6月14日
MSC Cruises – Ireland からの回答
We are so happy to hear that your first cruise with us was a great experience and a wonderful holiday adventure! We truly appreciate you highlighting the ship's enormity, our staff, the cabin, novelty, excursions, and the standard of food and drinks. It’s fantastic to know that you found the experience exceptional and worth it. Thank you for sharing your positive feedback!
With thanks,
MSC Cruises UK & Ireland
Excellent Cruise
This was amazing cruise, fantastic ship, excellent staff and many happy memories' to share with family and friends!
2026年6月22日
MSC Cruises – Ireland からの回答
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Too many people
Too many people
Too few pools for amount of people. water was discolored from suncream
staff very friendly
buffet average but sufficient
2026年6月22日
MSC Cruises – Ireland からの回答
Thank you for sharing your feedback. We are pleased to hear that you found our crew members friendly and that the buffet met your needs. We appreciate that onboard facilities can feel busy during peak times, particularly on popular sailings, and we are sorry if this affected your enjoyment. Your comments regarding the pool areas have been internally shared as part of an internal review. We hope to welcome you onboard again for an even more enjoyable experience.
With thanks,
MSC Cruises UK & Ireland
Memory making experience as we grow old together
It was a wonderful holiday and ww created very memorable memories we will treasure in the years to come
2026年6月8日
MSC Cruises – Ireland からの回答
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
Nice cruise but food disappointing
I really enjoyed the cruise. The staff were exceptional and friendly. As for the ship. It was very confusing to find your way around. I think all guests should have a map either on their app or by paper so you know exactly where you’re going I spend more time hopping on and off the lifts thinking the places I want to go to were on other floors then the one I was on and only discovered once I got off the lift and walked over to the map, which was too far away from the lift The food is extremely bad the entertainment is very good and the ports are very good but entertainment and food go hand-in-hand to make any cruise exceptional while they entertainment was excellent. The food was so bad even Beat.
2026年6月27日
MSC Cruises – Ireland からの回答
We’re grateful for your feedback and will use it to make things even better. We’re sorry that aspects of your dining experience and navigating the ship were not to your satisfaction. Please rest assured your comments will be reviewed by the appropriate teams for future improvements to be made in these areas.
With thanks, MSC Cruises
Excellent food cocktails and staff are…
Msc World Europa is an amazing ship. Some many activities and bars to chose from. Excellent food cocktails and staff are so polite and friendly. Highly recommend
2026年6月27日
MSC Cruises – Ireland からの回答
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
It was wonderful life experience …
It was wonderful to experience everything MSC had to offer.
2026年6月7日
MSC Cruises – Ireland からの回答
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
MSC Cruises – Ireland からの回答
We’re very sorry that you were disturbed by noise during your cruise. While a certain level of sound can be expected due to ship movement and activity, we appreciate how disruptive this can feel and will take your feedback into consideration for future improvements.
With thanks, MSC Cruises
MSC Cruises – Ireland からの回答
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
MSC Cruises – Ireland からの回答
We appreciate you sharing your thoughts regarding the quality of food onboard, we are very disappointed that the food was not to your liking. As we are sure you can appreciate, food taste is a subjective matter and we do try to cater, as much as possible, to different guests taste, however we appreciate all feedback given to us and will feed this back to the relevant department for review. With thanks, MSC Cruises
MSC Cruises – Ireland からの回答
Thank you for your positive feedback. We're so glad you enjoyed the itinerary, the excellent weather, and found our ship's staff friendly. We hope to welcome you back on another cruise soon.
With thanks,
MSC Cruises UK & Ireland
Very helpful and friendly staff
2026年6月24日
MSC Cruises – Ireland からの回答
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
The complete professonalism of the staff ,and company to ensure your experience is the best ever is outstanding
The ease of embarking and disembarking was just so smooth; the cabins were fantastic, clean and spacious, and the Cabin attendant was there to answer or help us with any issue that may have arisen.
The food was lovely in the buffet but actually jumped up at least another level, if not two, in the restaurants. The MSC staff on this ship, Splendidia, were outstanding, so polite, easy to deal with, and always courteous. They made this cruise the great experience we had; they couldn't be more helpful all the time. It's hard to believe how hard they work to ensure we had the cruise of a lifetime
2026年6月22日
MSC Cruises – Ireland からの回答
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Now you're toy bin on trust pilot
Now you're toy bin on trust pilot, while you're getting foot fares enabled airport departure bad experience. I know airport departure nightmare well as we said breakfast nightmare. I don't have the time
2026年6月24日
MSC Cruises – Ireland からの回答
We understand your frustration regarding the airport departure experience and the challenges you faced. We are actively working to improve our services and appreciate you bringing this to our attention. Your feedback is invaluable as we strive to enhance every aspect of our operations.
With thanks,
MSC Cruises UK & Ireland
MSC Cruises – Ireland からの回答
We're so happy to hear our team provided excellent service. We appreciate your kind words!
With thanks,
MSC Cruises UK & Ireland
Overall review
Lack of public seating in bars, anytime dining not offered, teen club poor. Staff were amazing, port designations brilliant
2026年6月8日
MSC Cruises – Ireland からの回答
Thank you for taking the time to share your feedback. We are delighted to hear that our crew made such a positive impression and that you enjoyed the destinations visited during your cruise. We are sorry to learn that the availability of seating in public areas, the dining arrangements and the teen club experience did not fully meet your expectations. Your comments have been internally shared as part of an internal review. We hope to have the opportunity to welcome you onboard again in the future.
With thanks,
MSC Cruises UK & Ireland
Staff excellent
Staff excellent, Buffet food excellent Restaurant food not hot at anytime, Not enough seating at bars WiFi to expensive, Ship very clean, even do you don't drink having to have same package as your husband a joke does not appeal to me a lot of money not used, Overall excellent two weeks Iceland and Norway fabulous
2026年6月21日
MSC Cruises – Ireland からの回答
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
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