MuseHub レビュー 

26
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TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I gave not only Muse hub the 5 star but their staff as well. I had issues with getting a product but the product didn't sit well with my system, within a couple of hours the issue was resolved by... もっと見る

企業が回答しました

5つ星のうち5の評価

When I upgraded to Audacity 3.7.8.0, I discovered this MuseHub option for additional effects plug-ins. I was intrigued and downloaded most of them immediately. A few balked; so I contacted MuseHub sup... もっと見る

企業が回答しました

5つ星のうち5の評価

Anastasia's support was great. Turns out I couldn't install or download the Muse Sound I'd purchased because device registration failed due to an incompatible computer name. Strange that it would m... もっと見る

企業が回答しました

5つ星のうち1の評価

RUN AWAY—RUN AWAY. I didn’t receive the email notifying me of the automatic renewal of my subscription. As soon as I was charged, I contacted them to request a refund. In this situation, other compan... もっと見る

企業が回答しました

企業情報

  1. 楽器屋

当該企業による記述

MuseHub is your ultimate destination for empowering musical creativity. MuseHub is a comprehensive online platform designed to provide musicians, from aspiring hobbyists to professional composers, with the essential tools and resources needed to bring their musical ideas to life. We believe that everyone should have the opportunity to create, produce, and share their music with the world, and MuseHub is here to make that a reality. MuseHub is the single, indispensable platform where you can find all the tools necessary to start, develop, and finalize your compositions. No more hunting across different sites; everything you need is right here.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

26件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(26)

過去12か月のレビュー数: 26件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

MuseHub support very helpful!

MuseHub support very helpful, knowledgeable, professional in helping me with a reinstall of ACE Studio! Thank you!

2026年9月28日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello,
Thank you for this review. It is such reviews that help us make our service better.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

Musehub has always been a great company…

Musehub has always been a great company to work with. Their customer service reps are always quick to respond and they are always very helpful.

2026年9月18日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! We’re grateful for your review and for being part of our community.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

I gave not only Muse hub the 5 star but…

I gave not only Muse hub the 5 star but their staff as well. I had issues with getting a product but the product didn't sit well with my system, within a couple of hours the issue was resolved by their customer service agent.

They have topnotch tools that can make your music go wow 😲. Very seamless services with good navigation into your interest when you find yourself on their page.

Thank you so much for what you do especially for upcoming music artists. Bless you richly ✌️

2026年9月11日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! We value your opinion and are committed to making MuseHub better.

Kind regards,

Aydar
Community manager

5つ星のうち1の評価

Absolutely garbage malware

Absolutely garbage malware, installing within SECONDS while you want to install Audacity.

2026年8月19日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! We’re sorry about the performance issue. Please send us details so we can analyze it further.

Kind regards,

Aydar
Community manager
community@mu.se

5つ星のうち5の評価

MuseHub options with Audacity 3.7.8.0 superb, MH Customer Service outstanding

When I upgraded to Audacity 3.7.8.0, I discovered this MuseHub option for additional effects plug-ins. I was intrigued and downloaded most of them immediately. A few balked; so I contacted MuseHub support and quickly received advice from Anastasia there, who got me on track (pun intended) to download yet more free and effective plug-ins. And all this for free! Very impressed with both the product and the service.

2026年8月18日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! Thanks for sharing your thoughts. We’re working on continuous improvements in MuseHub.

Kind regards,

Aydar
Community manager

5つ星のうち1の評価

Trash

Trash. I just wanted to install Audacity- which I immediately backed out of and grabbed a Zip file for, when I saw this "MuseHub" nonsense. Cut to an hour later when I look into my Windows system tray and see a new icon... For what? For MuseHub of course. Bro- what?

2026年8月15日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! We’re sorry about the performance issue. Please send us details so we can analyze it further.

Kind regards,

Aydar
Community manager
community@mu.se

5つ星のうち5の評価

Prompt, precise help and a great plugin!

I received prompt, precise help from Anastasia, resolving a confusing (for me) licensing issue. She did great! Thanks again for your help. The plugin itself is great and has produced fantastic results.

2026年8月1日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! Thank you for your feedback. It helps us improve MuseHub for all users.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

Great tech support

I received timely, professional, tech support from the team. Thank you for your support.

2026年7月28日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! We value your opinion and are committed to making MuseHub service better.

Kind regards,

Aydar
Community manager

5つ星のうち4の評価

Contact Musehub on their website, not through the app.

Update: Apparently, there was a glitch in my email system when Musehub customer support responded to my messages about this issue, and their response was rejected by my email account. That was why their response was not received.

Initially, I had some trouble getting ahold of customer support to help resolve an app login issue, but after I found a different way to contact them, they were very responsive, and the login problem was resolved quickly.

When I left multiple messages on their main app, there was no response, whatsoever. When I left a message on their website, they responded immediately, and I had a resolution overnight. That is why I am giving them 4 stars.

Ultimately, I found Musehub customer support to be very responsive, knowledgeable, and friendly.

2026年6月28日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! Feedback like yours helps us improve MuseHub for composers and performers alike. Thank you for sharing!

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

I am delighted with the excellent support from Anastasia

I am delighted with the lightning fast, thorough and excellent Technical Support from Anastasia. I am a complete beginner to MuseScore. I had purchased the MuseScore Explained Course and had no clue where it got installed and how to launch it.

Anastasia sent me a step-by-step mini Guide showing me all the different ways to navigate, filter, access and launch my purchases via the Muse Hub dashboard. I am really appreciating the clever design of Muse Hub that integrates all the Muse Products under one roof making it easy to find new software, make a purchase and view your library.

Anastasia’s help got me to a flying start. I found out where the Tutorial MP4 files were installed on my PC:

C:\Users\username\Muse Hub\Courses\MuseScore Studio Explained®\

I found out where the entire 15.3GB MuseSounds Core Instruments were installed:

C:\Users\username\Muse Hub\Instruments\

A million thanks to the developers at MuseScore for creating this wonderful free tool for musicians!

Best regards,

David Das

2026年6月22日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! We value your opinion and are committed to making MuseHub better. We will share your feedback with Anastasia.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

Help getting Graillon 3 to work

I got a prompt first reply asking for more info, then an explanation about a slight delay (negligible) due to being out of the office and a full descriptive answer to my problem. By far the best service I have met with via the internet.

2026年6月22日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! Thank you for your feedback. It helps us improve MuseHub for all users.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

Quick problem solving

I had a problem after an update. It took them no more then 24 hours to solve the problem and I again had a working version of MuseHub

2026年6月13日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! Thank you for your review. Constructive feedback helps us develop better tools for musicians.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

Wanted to use a new computer

Wanted to know how to use a new computer that didn't have my MuseHub data on it. A prompt helpful response from Anastasia and I was using the new computer in my account.
All excellent.

2026年6月4日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! We appreciate your feedback. It will help us enhance the app and make music composition and learning better for everyone.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

Anastasia's support was great

Anastasia's support was great. Turns out I couldn't install or download the Muse Sound I'd purchased because device registration failed due to an incompatible computer name. Strange that it would matter what my Mac's computer name was, but changing it solved the problem.

Only downside that had nothing to do with Anastasia's support was that I'd opened multiple support tickets over the past year without a response to any of them. I'd given up but decided to try one more time...

2026年6月10日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello,
Thank you for this review. It is such reviews that help us make our service better.

Kind regards,

Aydar
Community manager

5つ星のうち4の評価

Great Customer Service

I gave this 4 stars because of the customer service. Unfortunately, we could not get certain parts of MuseHub (the Core and Pro elements) to load onto the computer. I worked with support and tried everything that they suggested. We even tried loading it onto another computer and it still didn't work. Disappointing, HOWEVER, customer service was quick to be willing to offer and provide a full refund. Sometimes products just don't work out for you, but good customer service keeps it from being a bad experience. I would recommend others try this company because if their apps work for you, you will have a good experience, and if they don't, the company is very willing to help.

2026年5月28日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello, we are trying to make MuseHub better, so such feedback is very valuable to us.

Kind regards,

Aydar
Community manager

5つ星のうち4の評価

Solved my problem…

My most recent experience with customer support was satisfactory. This hasn't always been the case in the past. Hopefully this is a sign that things are improving.
As for this most recent request, they were a little slow in responding, but they did solve my problem.

2026年5月22日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello,
Thank you for your feedback, we will make MuseHub better, together!

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

The response and solution to my problem…

The response and solution to my problem was swift and effective. I'm grateful for the MuseHub support team.

2026年5月8日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello,
Thank you for this review. It is such reviews that help us make our MuseHub better.

Kind regards,

Aydar
Community manager

5つ星のうち1の評価

Bloatware

I don’t understand why this crap gets installed automatically when I install Audacity.
If I want to be creative, I’ll decide that myself.
1 star for unrequested, forced Bloatware.
There… rant over :)

2026年5月5日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello! Please email me at community@mu.se with details so I can start investigating ASAP.

Kind regards,

Aydar
Community manager

5つ星のうち5の評価

Jahresabo statt Monatsabo gebucht ...

Ich habe irrtümlicherweise ein Jahresabo (158.-- CHF) statt ein Monatsabo (16CHF) für MuseSounds Pro bestellt. Weil ich noch nichts heruntergeladen hatte, wurden die 158.-- umgehend zurückerstattet und ich konnte ein Monatsabo wie geplant buchen.

2026年4月22日
自発的なレビュー
MuseHub ロゴ

MuseHub からの回答

Hello,
Thank you for this review. It is such reviews that help us make MuseHub better.

Kind regards,

Aydar
Community manager

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