I think first, when calling, do NOT use a spoofed phone number. I tend not to answer them. Next, when Your company rep tells me that "Finance will contact me about a reimbursement", I expect them to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After reviewing contract would not even consider buying this warranty. Tried to cancel same day, giving me a very hard time and the fact I am a disabled veteran and senior citizen. Had to jump through... もっと見る
I appreciated the concern expressed by your rep. He answered all my questions, without becoming impatient. He was also able to provide a great rate that kept me interest and made my decision easier.... もっと見る
企業が回答しました
Because it's helpful for and my car nice customer service they helped me lower my down payment to start the service so I'm happy and glad that I got what I wanted to be covered thank god. And thanks t... もっと見る
企業が回答しました
企業情報
当該企業による記述
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.
連絡先
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, 米国
- 1-800-230-4614
- info@myautoguard.com
- myautoguard.com
3.2
まあまあ
96件のレビュー
ネガティブなレビューの 85％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Been trying to cancel since purchasing…
Being trying to cancel since purchasing and been getting run around when I was told it would be no problem to do . And yet not done always getting a change that needed to be made in sending emails for which I sent 8. Then who ever has to make decision is always in a meeting or gone to lunch and told to call back next day I have made 12 phone calls and continue to get runaround.
If this isn’t resolved soon I will have to get it disputed by credit card issuer.
I hope it can get resolved soon.
2026年4月3日
MyAutoGuard からの回答
Hello,
After reviewing the file, the policy has been closed out. We have only received 2 emails in our system from the email on file. Thank you for the initial interest in our services.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the review. If there is anything we can assist with specifically, feel free to reach out! Our number is (800)867-7908.
Kindly,
MyAutoGuard
I installed new,front rotors and brake pads. And rotated the tires.
I'm a retired GM mechanic. In the past year, I replaced all 4 of the O2,sensors. Radiator, alternator, and front grill. I'll be buying new tires this summer. And I also installed the front strut,and I had an alignment done.
2026年4月14日
MyAutoGuard からの回答
Hello,
Thank you for taking the time to share your experience! Our team is happy to know that we were able to assist you in all of these repairs. We plan on continuing to provide you with excellent service!
Kindly,
MyAutoGuard
You stole money from me u lied about…
You stole money from me u lied about the policy told me one thing then charged me for two policies then an hour later u called back saying u couldn’t offer me any of the policies and still owe me $100.00 back that u haven’t returned yet. I’m calling my back claiming fraud against your company
2026年4月9日
MyAutoGuard からの回答
Hello,
Thank you for bringing this matter to our attention. Our compliance team has gone forward and closed out both the policies. A check for $100.00 will be mailed out to you. We appreciate your interest in our services and hope to be able to cover you for future vehicles.
Kindly,
MyAutoGuard
The salesman did not tell me the truth
The salesman did not tell me the truth. He canceled my existing plan and started me a new one that over all was more costly and the coverage was not much better.
2026年4月11日
MyAutoGuard からの回答
Hello,
Thank you for reaching out. After reviewing the matter, the original policy has been reinstated. We apologize for any inconvenience experienced.
Kindly,
MyAutoGuard
This company canceled my old account…
This company canceled my old account and put an ford edge 2016 with out my permission so I'm canceled all service with this scamming company it's not worth it
2026年4月8日
MyAutoGuard からの回答
Hello,
Thank you for bringing this to our attention. Management is currently review the matter and will reach out to you via email with a resolution. We apologize for any inconvenience.
Kindly,
MyAutoGuard
Lack of transparent communication.
2026年4月13日
MyAutoGuard からの回答
Hello,
Thank you for the feedback. Our goal is to provide clear and accurate information. Please email customerservice@myautoguard.com for our team to address any inquiries or concerns.
Kindly,
MyAutoGuard
Easy to get good coverage
2026年4月2日
MyAutoGuard からの回答
Hello,
Thank you for the kind review! Our team is please to know the onboarding process was smooth and easy. We look forward to providing you with continued great service!
Kindly,
MyAutoGuard
Over charge for your services compare…
Over charge for your services compare to other warranty and cancelling is forever
2026年4月15日
MyAutoGuard からの回答
Hello,
Thank you for the feedback. We’re sorry to hear that our services didn’t meet your expectations or fit your budget. We understand that value is an important factor when choosing coverage. We’ve reviewed your account and can confirm that your policy was canceled as requested. If you have any questions about your billing or cancellation, we’d be happy to take another look and provide further clarification.
We appreciate you giving us the opportunity to serve you and wish you the best moving forward.
Kindly,
MyAutoGuard
I saw the advertisement on TV
I saw the advertisement on TV. I called my 2019 Lexus, which had 36000 miles on February 27, 2026 I got the warranty I realized I did not need it whom I spoke to get it canceled on March 2nd they said put in the system that I call concerning on March 14 Th they took 149.00 out of my account I was thinking when I went into my email to cancel I was it was taken of when checking my account on April 13th I had another 149.00 pending by this I was very upset I called and talked with Daniel and he assistant on what to do in the I am hoping my money is return this was a heart breaking experience
2026年4月13日
自発的なレビュー
MyAutoGuard からの回答
Hello,
Thank you for sharing your experience. We apologize for any inconvenience. Our team would be happy to assist in this matter. Please email customerservice@myautoguard.com for further assistance.
Kindly,
MyAutoGuard
Explained the coverage with good detail.
2026年4月14日
MyAutoGuard からの回答
Hello,
Thank you for your kind feedback! We're glad to hear that the coverage explanation was clear and detailed. Providing transparent information is important to us, and we appreciate you taking the time to share your experience.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the review! Our team strives to provide excellent service across the board.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for taking the time to share your experience! We’re happy to hear our customer service team made a positive impression.
Kindly,
MyAutoGuard
Unaware of company
To be honest, I thought that I was calling ox car care and it wasn't until after I paid the down payment to get it started the customer service rep transferred me to a representative to go over the coverage and that's when it was introduced as auto guard and I called back to be sure that I was calling ox car care and that's when it was told that ask car care was no longer. AUTO GUARD took over still a little uneasy because that raised the red flag to me, but I am going to give it a try hopefully I don't have a difficult time in trying to find auto dealers that accept it but overall the customer service was great. The representative went over all the details very low down payment to get started $45 and the monthly payment is low as well.
2026年4月9日
MyAutoGuard からの回答
Hello,
Thank you for your feedback. We really appreciate you giving us a try.
We understand how the transition to a new company could have caused some confusion, and we’re sorry for any concern that created. We’re glad our representative was able to clearly explain your coverage and provide a smooth, affordable start.
Kindly,
MyAutoGuard
The Salesperson misrepresented the…
The Salesperson misrepresented the warranty terms. 1. He failed to mention the 1,000 mile waiting period. 2. He stated the deductible was $200 when that is the MINIMUM for the first year and is actually 30% of the cost of the repair. 3. Even though I mentioned it numerous times, the Salesperson did not include the Lift Kit for my handicap conversion van in the quote or contract. I AM CANCELING THIS WARRANTY.
2026年4月11日
MyAutoGuard からの回答
Hello,
Thank you for your feedback. We take concerns like yours very seriously, and our compliance team will be reviewing the initial call in detail to address this matter internally. We sincerely apologize for any frustration or inconvenience this experience may have caused. In the meantime, please email cancellations@myautoguard.com for any cancel requests.
Kindly,
MyAutoGuard
I tried canceling but your salesman…
I tried canceling but your salesman wouldn’t allow it. I
2026年4月9日
MyAutoGuard からの回答
Hello,
Thank you for bringing this to our attention. We want to make sure any cancellation requests are handled promptly and respectfully. Please email cancellations@myautoguard.com for a swift cancel process.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for your kind feedback! We’re glad our team was able to assist you efficiently and answer all your questions. We appreciate your support!
Kindly,
MyAutoGuard
The agent promised me response time on…
The agent promised me response time on claims wouldn’t be like the OxCar Care company and they gave me a reduced rate which swayed my decision to try Autocare
2026年4月3日
MyAutoGuard からの回答
Hello,
Thank you for your feedback! We’re glad our team could offer you a better rate and a positive experience. Providing timely communication and reliable service is important to us, and we’re here whenever you need assistance.
Kindly,
MyAutoGuard
You can depend on Auto guard
Auto guard has very intelligent people working at there company and know how to treat and respect people goes along way.mrs.green
2026年3月24日
MyAutoGuard からの回答
Hello,
Thank you so much for your kind words! We truly appreciate you recognizing the dedication and professionalism of our team. It means a lot to know that it made a positive impression on you. We look forward to continuing to serve you!
Kindly,
MyAutoGuard
I have only signed up recently
I have only signed up recently, but so far you have proven to be just what I need to take care of my vehicle needs. I thank you for touching base with me and getting me set up and getting me out of ox. So far so good and thank you.
2026年4月2日
MyAutoGuard からの回答
Hello,
Thank you for your feedback! We’re happy to hear everything has been a great start and that we could help get you set up. We appreciate your trust in us!
Kindly,
MyAutoGuard
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