I think first, when calling, do NOT use a spoofed phone number. I tend not to answer them. Next, when Your company rep tells me that "Finance will contact me about a reimbursement", I expect them to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After reviewing contract would not even consider buying this warranty. Tried to cancel same day, giving me a very hard time and the fact I am a disabled veteran and senior citizen. Had to jump through... もっと見る
I appreciated the concern expressed by your rep. He answered all my questions, without becoming impatient. He was also able to provide a great rate that kept me interest and made my decision easier.... もっと見る
企業が回答しました
Because it's helpful for and my car nice customer service they helped me lower my down payment to start the service so I'm happy and glad that I got what I wanted to be covered thank god. And thanks t... もっと見る
企業が回答しました
企業情報
当該企業による記述
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.
連絡先
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, 米国
- 1-800-230-4614
- info@myautoguard.com
- myautoguard.com
3.2
まあまあ
96件のレビュー
ネガティブなレビューの 85％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Didn’t identify upfront that this was a…
Didn’t identify upfront that this was a replacement for my current plan. I had to ask. Also, I was promised oil changes as part of the plan yet that’s not part of the contract. I also didn’t realize that I would have to wait another thousand miles before the contract would kick in. I’d already done that with my prior company. Just be upfront with information so that I know what I’m getting.
2026年3月23日
MyAutoGuard からの回答
Hello,
Thank you for bringing this to our attention. Our compliance team will review the matter and address accordingly. In the meantime, a copy of the policy will be sent to your email on file for your records. We appreciate your interest in our services.
Kindly,
MyAutoGuard
Customer service is awful
Customer service is awful, i have four cars covered by you're company, been taking money out of my account for a while and time.I get a oil change , I get gypped.. Call process is garbage and customers will know other ways
2026年3月27日
MyAutoGuard からの回答
Hello,
Thank you for bringing this to our attention. Our team strives to provide great customer service to all customers. After looking into the oil change request, we can confirm that the oil change was covered in line with the policy terms.
If there is anything else our team can assist with, please email customerservice@myautoguard.com.
Kindly,
MyAutoGuard
Deductible is variable not flat
Contract shows that the deductible is NOT a flat $200, but rather is a % of the bill or $200, whichever is higher..... That is flat out misrepresentation and so I cancelled during the "Free Looj Period" ....
2026年3月10日
MyAutoGuard からの回答
Hello,
Thank you for the feedback. We strive to be transparent by providing a policy during enrollment, where the deductible terms are clearly outlined. We always encourage our customers to take the time to go over these details and reach out with any questions, as our team is happy to help clarify coverage at any point. Our team appreciates your interest in our services.
Kindly,
MyAutoGuard
better workers answering the phone
better workers answering the phone
always seems like a party going on
2026年3月30日
MyAutoGuard からの回答
Hello,
Thank you for your feedback. We’d like to clarify that our workplace is not a ‘party,’ but rather a positive and supportive environment for our team. We take our responsibilities seriously and strive to provide attentive service at all times. We appreciate you bringing this to our attention.
If there is anything our team can assist with, please email customerservice@myautoguard.com.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the review! The booklet will be provided via email and mail. Please allow 7-10 business days for the hardcopy to be received. We appreciate your patience. Our team looks forward to assisting you in the future!
Kindly,
MyAutoGuard
It was thorough and pleasant
It was thorough and pleasant. I am sorry I need to start the program later if at all. My car broke down yesterday and I need to get that fixed first as the rep told me! I apologize for the inconvenience. Had lots of things come up since the first of the month!
2026年3月24日
MyAutoGuard からの回答
Hello,
Regardless of when you began services, our team is glad to be available to you! There is absolutely no inconvenience on our end, and we completely understand that things come up. I’m sorry to hear about the unexpected car issues. We hope things become smoother for you soon!
Kindly,
My Auto Guard
Lucky me
You guys made me feel important and gave me hope, NOW I feel a lot safer. Thank you 😊
2026年3月17日
MyAutoGuard からの回答
Hello,
Thank you for your kind words! It means a lot to our team that you feel safe and valued with us.
Kindly,
My Auto Guard
The prices and the deductable was good
2026年3月25日
MyAutoGuard からの回答
Hello,
Thank you for the kind review! We’re delighted to hear our services align with your financial needs. Our team looks forward to being of service!
Kindly,
My Auto Guard
Policy was misrepresentative
Policy was misrepresentative. It’s not an extended warranty. It is a maintenance policy and IPolicy was misrepresentative it’s not an extended warranty. It is a maintenance policy and I asked them repeated times. If this is an extended warranty, i’ve sent three emails to cancel. I’ve got no response. good night recommend an inner circumstances.
2026年3月25日
MyAutoGuard からの回答
Hello,
Thank you for bringing this matter to our attention. We will review the file and address it accordingly. Upon review, we confirmed that the policy was canceled on March 19, 2026, and the down payment has been refunded to the card on file. We appreciate your interest in our services.
Kindly,
My Auto Guard
MyAutoGuard からの回答
Hello,
Thank you for your inquiry. Upon reviewing the file, we confirmed that no cancellation request has been submitted at this time. We have sent an email with guidance on how to proceed with submitting a formal cancellation request. We appreciate your cooperation and your interest in our services.
Kindly,
My Auto Guard
I asked for my policy to be cancelled…
I asked for my policy to be cancelled and have not gotten a email from you about it being done and refund ?
2026年3月23日
MyAutoGuard からの回答
Hello,
Thank you for bringing this matter to our attention. After reviewing the file, we can confirm it was successfully canceled on March 23, 2026. A cancel confirmation email has been sent to the provided email. Please allow 7–10 business days for any payments made to be reflected in the account on file. We appreciate your patience and your interest in our services.
Kindly,
My Auto Guard
It was easy and fun.03162026
2026年3月16日
MyAutoGuard からの回答
Hello,
Thank you for your kind review. We’re pleased to hear the process was easy and enjoyable. Our team is happy to be of service!
Kindly,
My Auto Guard
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