I think first, when calling, do NOT use a spoofed phone number. I tend not to answer them. Next, when Your company rep tells me that "Finance will contact me about a reimbursement", I expect them to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After reviewing contract would not even consider buying this warranty. Tried to cancel same day, giving me a very hard time and the fact I am a disabled veteran and senior citizen. Had to jump through... もっと見る
I appreciated the concern expressed by your rep. He answered all my questions, without becoming impatient. He was also able to provide a great rate that kept me interest and made my decision easier.... もっと見る
企業が回答しました
Because it's helpful for and my car nice customer service they helped me lower my down payment to start the service so I'm happy and glad that I got what I wanted to be covered thank god. And thanks t... もっと見る
企業が回答しました
企業情報
当該企業による記述
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.
連絡先
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, 米国
- 1-800-230-4614
- info@myautoguard.com
- myautoguard.com
3.2
まあまあ
96件のレビュー
ネガティブなレビューの 85％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have several cars with you I've been…
I have several cars with you I've been sick I had a heart attack I tried talking to your representative to let them know that all my vehicles that I have with you are in excellent condition if you look at my previous insurance with y'all I have an excellent rating I asked for an extension because I do not drive my vehicles that much and I cannot take it to get inspected right now please somebody get in contact with me
2026年4月8日
MyAutoGuard からの回答
Hello,
Thank you for reaching out regarding this matter. We’re very sorry to hear about your health situation and hope you’re recovering well. One of our billing representatives will reach out to and go over all possible resolutions.
Kindly,
MyAutoGuard
To know the real truth.
Too get the honest truth from you all, without talking to people's who can't answer your questions.
2026年4月7日
MyAutoGuard からの回答
Hello,
Thank you for bringing this to our attention. We’re sorry if communication fell short. Our team would be happy to connect and make sure all your questions are fully answered. Please email customerservice@myautoguard.com for us to address your inquiries.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the feedback. We’re sorry to hear you had a negative experience. That’s not the standard we strive for, and we’d appreciate the chance to learn more and help resolve any concerns. Please email customerservice@myautoguard.com for us to address your inquiries and concerns.
Kindly,
MyAutoGuard
Very professional personnel
Very professional personnel. Were Very helpful with listening to what I was looking for in my future. Thanks.
2026年4月2日
MyAutoGuard からの回答
Hello,
Thank you for sharing your experience! It means a lot to our team that you felt heard and supported.
Kindly,
MyAutoGuard
I still can’t find the “booklet” that I…
I still can’t find the “booklet” that I was supposed to receive and reply received once I got it
2026年4月7日
MyAutoGuard からの回答
Hello,
Thank you for bringing this to our attention. The booklet has been resent to the email on file. The email may be in your spam folder. Our team will also send out a hard copy as well.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the kind words! Our team strives to provide excellent service to all our members.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the kind review! Our team looks forward to being of service.
Kindly,
MyAutoGuard
That you cover alot more stuff on the…
That you cover alot more stuff on the car... thank you
2026年3月25日
MyAutoGuard からの回答
Hello,
Thank you for the review. Our team is equally as content with our available levels of coverage. We are glad to be of service!
Kindly,
MyAutoGuard
I just read your response to my message…
I just read your response to my message and you guys said that I wouldn't be charged and my cancellation was all taken care of on march 25 th is what you guys replied and on April 2nd you guys charged my card 99.99 after you said that I would no longer be billed and the guy from your cancellation department told me the first time that it went thru and everything was right after me trying for like 20 minutes to get it right now I expect that you will give me my 99.99 back to my account
2026年4月3日
自発的なレビュー
MyAutoGuard からの回答
Hello,
Thank you for the follow up. In reference to your previous review, our response does state, " No additional charges will occur". The monthly installment made of $99.99 was issued back to the account on file. Please allow 7-10 business days for the funds to reflect in the account.
Kindly,
MyAutoGuard
I expected a little better…
I expected a little better communication as a new customer. It would have made me much more confortable in my choice.
2026年2月3日
MyAutoGuard からの回答
Hello,
Thank you for the review. Please email customerservice@myautoguard.com for our team to assist directly with any existing inquiries. Our team is happy to assist and we apologize for any previous inconveniences.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the feedback. Our team is happy to know we provided you with wonderful service!
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the kind words. Our team looks forward to providing you with excellent service!
Kindly,
MyAutoGuard
The person I spoke to asking how auto…
The person I spoke to asking how auto guard works he was nice and helpful but when I changed my mind the next person I spoke to wasn't so nice.
2026年3月9日
MyAutoGuard からの回答
Hello,
Thank you for your feedback. We’re glad to hear that your initial experience was helpful and that our team member was able to assist you clearly.
We’re sorry to learn that your follow-up interaction didn’t meet the same standard. Providing a consistently positive and respectful experience is very important to us, and your feedback helps us improve. We’ll be addressing this internally to ensure better consistency moving forward.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for the feedback. After reviewing the file, it does show that the booklet was returned in the mail. There was a spelling error on the mailing address. Your request for a hard copy has been resubmitted and should be completed by the end of this business week. We appreciate you giving us the opportunity to provide services!
Kindly,
MyAutoGuard
Doing to much getting smart with people…
Doing to much getting smart with people refusing to compromise.
2026年3月28日
MyAutoGuard からの回答
Hello,
Thank you for your feedback. We take concerns like this seriously, but we’d need a bit more detail to fully understand the situation. If you’re willing, please email customerservice@myautoguard.com so we can work toward a resolution.
Kindly,
MyAutoGuard
Helpfully nice
2026年3月19日
MyAutoGuard からの回答
Hello,
Thank you for the feedback! We hope to continue providing you with great service.
Kindly,
MyAutoGuard
Very professional
Very professional, explain very clearly so I could understand what comes in my policy package.
2026年3月26日
MyAutoGuard からの回答
Hello,
Thank you for the kind review! Our team is happy to know our onboarding process has been clear and concise. We look forward to assisting you.
Kindly,
MyAutoGuard
MyAutoGuard からの回答
Hello,
Thank you for your feedback. We take concerns like this very seriously and are committed to providing honest and transparent service. We’d appreciate the opportunity to learn more about your experience and address any issues directly.
Please email customerservice@myautoguard.com for our team to assist you.
Kindly,
MyAutoGuard
The comfort and ease of switching to My…
The comfort and ease of switching to My Auto Guard...what a relief to have great A-rated coverage for my car. It's worth the cost. Thank you!
2026年3月29日
MyAutoGuard からの回答
Hello,
We really appreciate your thoughtful review! It’s great to hear that your switch was smooth and that you’re enjoying the peace of mind our coverage provides. We look forward to continuing to take care of you!
Kindly,
MyAutoGuard
Reliable friendly
2026年3月24日
MyAutoGuard からの回答
Hello,
Thank you for the kind words! Our team is glad to be of service.
Kindly,
MyAutoGuard
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