MyBody App レビュー 

MyBody App からの回答

2026年8月31日

Hello Jillian,

Thank you for bringing this to our attention. We understand how concerning it would be to receive further payment attempts after receiving a cancellation confirmation, and we’d like to properly investigate what happened.

Subscription pricing, renewal terms, and cancellation conditions are presented during checkout before purchase and are also included in our Terms and Conditions. If a subscription is successfully canceled, future renewal charges should not occur.

Please contact hello@mybody.health and mention this Trustpilot review. If possible, include the email address linked to your MyBody account and the cancellation confirmation you received in April. Our team can review your subscription and payment history, determine why the subsequent payment was processed or attempted, and assist with your concerns.

Best regards,
MyBody Team

MyBody App からの回答

2026年8月29日

Hey Wendy,

Thank you for valuing honesty and transparency about the MyBody program! We’re committed to providing clear, supportive guidance to help you reach your health goals. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月28日

Hello Marnelle,

Thank you for your feedback! We’re glad to hear you’ve had a positive experience with MyBody so far. We appreciate you taking the time to share your thoughts and hope the app continues to be helpful as you progress. 🙌

Best regards,
MyBody Team

MyBody App からの回答

2026年8月27日

Hello Carol,

Thank you for the fantastic feedback! We’re glad you’re enjoying the meal swaps and recipes, and it’s great to hear that being able to add your own meals makes the app more flexible for your routine.

We’re also happy the guidance is useful for quick hints and practical tips. We truly appreciate the recommendation and your support! 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月27日

Hello Norma,

Thank you for your wonderful feedback! We’re delighted to hear that you’re finding the calorie tracking, nutritional information, recipes, and meal planning useful.

It’s especially great to hear that these tools have helped you stay consistent with your goals and make positive changes to your daily routine. We truly appreciate you sharing your experience! 🙌

Best regards,
MyBody Team

MyBody App からの回答

2026年8月25日

Hello Linn,

Thank you for your feedback! We’re glad to hear you’re finding MyBody quick and easy to use. We appreciate you taking the time to share your experience and hope the app continues to make managing your health more convenient. 🙌

Best regards,
MyBody Team

MyBody App からの回答

2026年8月24日

Hey Marie,

Thank you for your feedback! We’re glad you’re enjoying the healthy meal ideas and variety, and we understand that some portions may feel a little generous. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月24日

Hey Galvin,

Thank you for your feedback! We’re so glad to hear you found MyBody easy to follow and use. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月21日

Hello Dennis,

Thank you for sharing your feedback. We understand that seeing additional offers during checkout can be frustrating. To clarify, these add-ons are completely optional and are not required to purchase or use the main MyBody subscription. We appreciate your feedback and will share it with our team to help make the checkout experience clearer. 🙏

Best regards,
MyBody Team

MyBody App からの回答

2026年8月20日

Hello Maureen,

Thank you for updating your review and explaining your concerns about the purchase process. We understand why an unwanted charge and multiple optional offers during checkout would be frustrating, especially when you were trying to complete your purchase and later manage your renewal.

The subscription price, renewal terms, and applicable charges are presented during checkout and are also covered in our Terms and Conditions. Any additional products or options are presented during the purchase flow before checkout is completed.

That said, we’d like to investigate the charge specifically rather than make assumptions about what happened during your purchase. Please contact hello@mybody.health and mention this Trustpilot review. Our team can locate your account, review the order and payment details, and clarify what the charge relates to and whether anything can be done regarding your request.

Best regards,
MyBody Team

MyBody App からの回答

2026年8月20日

Hello Natacha,

Thank you for the wonderful feedback! We’re delighted to hear you’re having such a positive experience with MyBody. We truly appreciate your support and hope the app continues to be a valuable part of your health journey. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月19日

Hello Barbara,

Thank you for sharing your feedback. We understand that the dietary suggestions may not have suited your personal preferences and that you were disappointed with the outcome of your refund request.

Subscription pricing, renewal terms, and cancellation conditions are clearly presented during checkout before purchase and are also included in our Terms and Conditions. Refund requests are reviewed according to our refund policy and the circumstances of each case, so cancellation does not automatically guarantee a refund.

We’d like to review your specific situation rather than leave you with a generic response. Please contact hello@mybody.health and mention this Trustpilot review so our team can locate your account, review the subscription and refund request, and provide further clarification.

Best regards,
MyBody Team

MyBody App からの回答

2026年8月19日

Hey John,

Thank you for sharing your goals! MyBody can support you with personalized meal plans, health tracking, and simple workouts to help you work toward healthier weight and blood glucose levels. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月18日

Hey Marion,

Thank you for sharing your concern! We understand that you want to improve your health without having to buy a lot of extra products, and MyBody’s meal plans are designed to be flexible and customizable to your preferences. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月17日

Salut Isabelle,

Merci pour ton retour détaillé ! Nous sommes ravis que les recommandations de repas, le suivi des calories et l’assistance te soient utiles, et nous comprenons ton inquiétude concernant l’exercice par forte chaleur. 😊

Bien cordialement,
L’équipe MyBody

MyBody App からの回答

2026年8月17日

Hey Lawrence,

Thank you for your feedback! We’re glad you find the personalized suggestions helpful as you work toward your health goals. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月17日

Hey Stephen,

Thank you for your feedback! We’re glad to hear that you find the explanations clear and helpful. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月17日

Hey Denise,

Thank you for your feedback! We’re glad to hear you appreciate how thorough MyBody is in supporting your health journey. 😊

Best regards,
MyBody Team

MyBody App からの回答

2026年8月17日

Hey Edde,

Welcome to MyBody! We’re excited to have you with us and hope you enjoy exploring the app and its personalized features. 😊"

Best regards,
MyBody Team

MyBody App からの回答

2026年8月14日

Hello there,

Thank you for taking the time to share such detailed feedback. We’re glad to hear that the data collection process worked well for you and provided useful information.

We also understand your concern about the workout videos. Having to keep watching the screen to know when to start or finish an exercise can make it harder to focus on the workout itself. Your suggestion to add audible cues, countdowns, notification sounds, or spoken coaching is very helpful and could make the workouts much more convenient, especially for exercises where users need to maintain proper form.

We’ll make sure this feedback is shared with our team as we continue working on improving the workout experience and making the guidance easier to follow. 🙏

Best regards,
MyBody Team