I had an early morning appointment (made online), but the tyres I was having fitted hadn't arrived in time, so I had to leave & come back later in the day. Despite this, the communication and service... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent customer service, they took the time to explain everything to me and were extremely helpful! 100% will be back for my next service. Do be aware though that online booking times are not accur... もっと見る
I was visiting from interstate and required 2 new tyres on my vehicle before driving home. Service was outstanding, friendly and helpful. Also job completed before designated time. Communication clea... もっと見る
genuine bloke running the show - no charge for a key battery after a tow, because was right thing to do after helping me push the car into the shop. Won themselves a customer for life doing the right... もっと見る
企業情報
mycar Tyre & Auto - Altona について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Altona Gate Shopping Centre, Millers Road, 3025, Altona, VIC, オーストラリア
- (03) 8585 7160
4.6
優良
285件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Derek is the Best.
Derek and his crew are always the best service and have very clear communication. What you see is what you get. Derek runs a tight ship and ensures the standard is very high.
2026年4月22日
John’s service was fantastic.!
2026年4月18日
The owner Derek
The owner Derek, was friendly and professional. He explained the service and fixed the problem with my car.
2026年4月18日
Call centre didn't inform the workshop…
Call centre didn't inform the workshop at Altona Gate that I was arriving, which caused a bit of friction with Derrick when I arrived - tried to show him my call log and prove that I did call).
Derrick also didn't like where I parked, (had a flat tyre and didn't want to lug it far so I parked close to the workshop bay)
The whole interaction was laced with friction which I brought up a few times with Derrick and the whole catalyst for the tension seems to stem from the call centre not making the booking.
2026年4月17日
Good communication & service
I had an early morning appointment (made online), but the tyres I was having fitted hadn't arrived in time, so I had to leave & come back later in the day. Despite this, the communication and service was excellent. My only suggestion would be to improve the online-booking process to let customers know not to book an early fitting if the tyres are not in stock & need to be delivered the next day. Maybe the booking algorithm could be smarter and advise an afternoon booking instead?
2026年4月14日
Love these guys
Love these guys, always there in times of need. Driven in a couple of times on the spot and always willing to help and fix a problem
Many thanks
Darius
2026年4月13日
Derek from Mycar Altona was very…
Derek from Mycar Altona was very knowledgeable and gave great service. Gave me some great info on how to look after my tyres!
2026年4月10日
Friendly and efficent service
2026年4月10日
Great service. Great communication. Great explanation
Derek is very friendly. Explains well what is happening. Kept me informed throughout the day.
2026年4月8日
Friendly and professional. Great communication re assessment, cost and pick up time. Car running beautifully. Thanks
Friendly and professional. Good communication re assessment of costs.
2026年4月7日
VW Polo ‘09’
Recent works were completed well.the car drives & feels better, advise on what was best for my car was provided & service exceeded expectations including the problems arising with the vehicle
Those there are always great to speak with, very helpful, knowledgeable & meet all your needs
2026年3月19日
Easy and quick process to change two…
Easy and quick process to change two tyres over. Easy to book online too.
2026年3月14日
Definitely Recommend
Took in my car that had screws in my tyre. It was repaired within the hour. Staff really friendly and helpful
2026年3月21日
Worth to visit for a service
The take a general look at my car even though I went just for new tyres!!!
2026年3月14日
Quick friendly and helpful
Such a helpful team, roads around here are troublesome, i keep getting screws and nails in my tyres, the tyre care plan means the repairs are free. The staff are helpful and will fit me in quickly so im not without my car for more than a couple of hours. Thanks team!!
2026年3月10日
Staff were friendly and accommodating
Staff were friendly and accommodating. Answered all questions comprehensively. Assured about outcome of the service.
2026年2月16日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。