Took my car to MyCar at Benowa and couldn’t be happier with the service. The team is super friendly, professional, and they get everything done quickly without cutting corners. You can tell they rea... もっと見る
所在地
所在地を変更Reddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217 Benowa, Queensland, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Mycar Tyre and Auto in Benowa are 5 star service They went above and beyond to help me recently right on closing time. They stayed back to find out why my engine was overheating, explained that my ra... もっと見る
Very happy with the service. Booking was easy, the customer service was great,and the team was thorough with my car service. Everything was explained clearly and the whole process was smooth and profe... もっと見る
These lads were nothing but helpful from beginning to end. I had broken down in surfers paradise and my car was towed to MY CAR BENOWA. I live in Northern New South Wales. I couldn't have been... もっと見る
企業情報
mycar Tyre & Auto - Benowa について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Reddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217, Benowa, Queensland, オーストラリア
- (07) 3215 8303
4.7
優良
252件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The work done was fine
The work done was fine. However the appointment time was 10.30am but the job wasn't complete until 12.30pm.
2025年5月2日
Great service
Great service, Zac was wonderful in explaining everything and I will happily continue to be a customer.
2025年5月2日
Very helpful and problem solving…
Very helpful and problem solving assistance - was a nightmare going - and a dream on the way out - thankyou so much
2025年4月30日
Great Service
The guys at MyCar Benowa are always so helpful and friendly. I know I'm not getting ripped off and my car is safe to drive. Thank you!
2025年4月16日
Friendly and great customer service
Friendly and great customer service. They look after my car well!
2025年4月16日
I have always found MyCar to be good…
I have always found MyCar to be good with service. They had a glitch with a computer system that delayed pick up of the car but otherwise, interaction with Daniel and his team at Benowa was great and I am happy with the advice and service provided. Thank you.
2025年4月8日
Mycar Tyre and Auto in Benowa
Mycar Tyre and Auto in Benowa are 5 star service
They went above and beyond to help me recently right on closing time. They stayed back to find out why my engine was overheating, explained that my radiator was leaking, filled my car up with water and provided a timely and reasonable quote for service and repair all with a smile and professional warm nature. Thank you guys!
2025年2月27日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Poor customer service.
Drove home and my hubcap on my wheel came off. Clearly wasn’t put on properly during my service of my car.
I phoned the centre to get some support/solutions and wasn’t helped much. The staff member wasn’t very apologetic or wasn’t interested in helping me.
Also when dropping off my keys prior to my service I had to wait about 10mins for someone to come to the desk. Even after I pressed the buzzer I would’ve appreciated a staff member just popping their head in to say “sorry, we’re busy. We’ll be with you soon”.
I just don’t think this centre has the best customer service which is a shame
2025年4月3日
mycar Tyre & Auto - Benowa からの回答
Hi Rachel,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Service not completed in agreed timeframe.
Did the job as specified but failed to complete the service within the agreed timeframe and did not call to let us know that they were running behind schedule. We made an unnecessary trip and had to return at an inconvenient time to pick up the car.
2025年4月2日
Great service and warranty
I had a blow out on the M1 after hitting a huge pothole, dropped the wheel and they’re at Bundall on Thursday afternoon and got a call later saying it was ready for pick up. Tyre was replaced under the Mycar warranty, no charge. Highly recommended
2025年3月28日
Always reliable and courteous
Always reliable and courteous, the team at my car Benowa got my wife’s car back on the road when we needed.The management and staff are always polite and helpful. Thanks from brian
2025年3月26日
Easy and affordable
There were no hidden charges or extra costs with the service. The communication was great. I also booked through Linkt and got a $40 discount making the service great value for money.
2025年3月21日
Easy to deal with from start to finish…
Easy to deal with from start to finish & they actually answer the phone both times I called
2025年3月21日
Once again- excellent service
Once again, I can only state that the service has been nothing short of excellent.
2025年3月18日
Always receive great customer service &…
Always receive great customer service & car returned either before time given or on time
2025年3月13日
The other day I went to pump up my semi…
The other day I went to pump up my semi flat tyre and noticed a screw in the tyre. Mycar was right next door to the petrol station so I went in and told them. They said they could fit me in straight away for a puncture repair and they were done within 30 minutes. Great service and a professional timely outome . th guys!!
2025年3月6日
Lot of extra charges..not satisfied…
Lot of extra charges..not satisfied they did work..eg wheel alignment .
2025年2月26日
mycar Tyre & Auto - Benowa からの回答
Hi John,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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