I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold. I found a mechanic who quo... もっと見る
所在地
所在地を変更Carrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.
Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... もっと見る
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
企業情報
mycar Tyre & Auto - Carrum Downs について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, オーストラリア
- (03) 8585 7112
4.2
ほぼ満足
255件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mycar The Best!
Mycar great tyre work and do everything they say that they would do and look for the best deals. Close to home and easy to deal with!
2026年3月7日
Poor customer service …
I had a logbook service done on my Wolkswagen recently and after the service I was told I require number of items to be replaced .
Usually with my service previously with Wolkswagen I have been given a quote for items requiring replacement at the time of service which was not provided this time.
I have asked for a quote and have been told it will be emailed to me .
Quote was never received.
The person I have dealt with was very short and unwelcoming also.
I have always been happy with the service received at this store in the past. The staff was always very friendly and helpful and great to deal with, however this experience has not installed the coconfidence in me to return to this store for any future work due to poor customer service.
2026年2月17日
Extremely helpful
Extremely helpful. Saved costs where they could. Kept me informed of progress.
2026年2月19日
Good communication about what needed…
Good communication about what needed doing on the car.
2026年1月28日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Poor customer service!
They had my wife's car for 2 days and then said they had ordered the wrong part so we would need to wait longer! I politely asked for a discount due the inconvenience, they caused, of not having my car and flatly said No. Not very good customer service. I will not be using them again.
2026年1月31日
mycar Tyre & Auto - Carrum Downs からの回答
Hi Stefan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Efficiency in everything that was done
Efficiency in everything that was done. I had 4 new tyres put on my car. Well done!
2026年1月19日
Booked for a slow leak in a tyre
Booked for a slow leak in a tyre, 8.30am. On early arrival was told they could not guarantee fixed within an hour, there were 3 ahead of me. WHY make an appointment???? Only 2 staff on. Well under staffed to provide decent service.
Disgusting.
2026年1月19日
自発的なレビュー
Perfect job!
The guys were very quick and have always been with my car and my tires, that’s why I keep coming back to them!
2026年1月8日
Black Friday Pirelli Tyres
Had 4 Pirelli tyres fitted thanks to the Black Friday sale. Super price, great service.
2025年12月20日
Outstanding service.
Outstanding service.
On a very busy day just before Christmas, they took the time to repair my tyre so I could leave to see my family for Christmas. I couldn't be happier with their friendly and expert service and repair.
2025年12月23日
The staff went above and beyond
The staff went above and beyond. Ensuring my car waa completed even working overtime. Thank you
2025年12月11日
Customer service is not good
Customer service is not good, They are in the phone, not listen to the customer
2025年12月11日
mycar Tyre & Auto - Carrum Downs からの回答
Hi Ameshkumar,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。