This was the first time I had to make a major decision about my car since my dad passed away and the mechanic that helped me was amazing. He was really honest and helpful and I felt really looked afte... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Awesome service, customer friendly, had tyres in stock, booked appointment 2 days ago, installed on time. Would highly recommend them to anyone established business in Hervey Bay worth more than 5... もっと見る
Dropped in without a booking and Stuart looked after us fitting us in on a Saturday so close to Christmas . We thought we had no chance of anyone fitting us in but Stuart and his team helped out and g... もっと見る
I had a great experience with this car service. The team was efficient, professional, and easy to deal with from start to finish. Everything was explained clearly, and the work was completed on time w... もっと見る
企業情報
mycar Tyre & Auto - Coburg について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
590 Sydney Road, (Corner of Champ Street), 3058, Coburg, VIC, オーストラリア
- (03) 8585 7146
4.7
優良
310件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
2024年12月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Shocking Customer Service!!! How do you do this to someone at Xmas!!!?
Having put my car in yesterday morning for a $585 service to MyCar, Coburg, which is next to PENTRIDGE where I live, I received a phone call to say that my rear brakes needed replacing (another $800). They said they would need to order the parts, but they would be able to do that and have it done same day. As I need to travel interstate in a week, I agreed. At 1:43 I received a text to say that my car was ready. When I wandered over there at 3 o’clock there was nobody there and the place was all locked up until Monday morning with my car is inside it. With so much to do at Xmas but more importantly an overnight visit to my elderly father in Blairgowrie for Christmas planned for today I am now without a car and can not get there. The manager knew that I lived next door and didn’t bother to phone me to say that they close early. I had no idea and assumed they were open until 5.30. He knew I lived just next door and was okay to phone me for an extra $800 but could not show me the courtesy of ringing or telling me that they would be closing early and that my car would get locked in. If he had rung I would’ve been there straight away when I received the text. As a regular customer who has been coming there for over 14 years, I would have thought the least MyCar could do was ring to say ‘hey, are you coming? We close at 2.’ How do you do that to someone at Christmas. I am absolutely shattered!!! I will NEVER use MyCar again and neither will my friends and family who are absolutely gobsmacked that this could happen!!!
2024年12月21日
自発的なレビュー
mycar Tyre & Auto - Coburg からの回答
Hi Angelique,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very helpful Service representatives in…
Very helpful Service representatives in what was a very busy workshop.
2024年12月13日
Easy to book staff were friendly and…
Easy to book staff were friendly and did a great job will be back
2024年12月16日
Air con Problem not resolved.
Took my car for check and fix Air con which was not cooling. I Was given car back with assurance that it was regassed and tested and no further problem. Called and Returned car as nothing had changed. Problem not resolved even after second attempt. Would like a refund.
2024年11月25日
mycar Tyre & Auto - Coburg からの回答
Hi Mafaida,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Helpful staff
2024年12月5日
An unexpected problem with my car was…
An unexpected problem with my car was able to be resolved same day as my regular service. Great communication.
2024年12月5日
Staff were very friendly and helpful…
Staff were very friendly and helpful and seemed to do a very thorough service on my car.
2024年12月4日
Excellent customer service and looked…
Excellent customer service and looked after us again (flat tyres!) Will reccommend.
2024年11月27日
mycar Tyre & Auto Coburg Pentridge
The staff at the Coburg Pentridge store were super friendly and helpful. Very reliable and reasonably priced.
2024年12月2日
New Brakes Competitive Price
Researched and found quality parts by calling Euro dealers and completed work in a timely and price competitive manner.
2024年11月15日
Excellent
Excellent - friendly customer service and responsiveness. Car also driving great, summer ROAD TRIP HERE WE COME.
2024年11月20日
Easy going staff
2024年11月12日
Would return again
Helpful and friendly. Took the time to explain and answer questions we had.
2024年11月15日
work well on the cars
2024年11月12日
Fantastic customer service
The staff were so friendly and helpful. I have only ever had a great experience.
2024年11月8日
自発的なレビュー
Fitted me in at short notice and did a…
Fitted me in at short notice and did a good job. Greatly appreciated!
2024年10月25日
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