mycar Tyre & Auto - Marsden レビュー 

256
TrustScore 5段階評価の4.5

4.6

Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132 Marsden, QLD, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My first time using MyCar and everything went well. New tyres and a major service all done according to plan. My car is running extremely well so I will have no hesitation to have future sevices d... もっと見る

5つ星のうち5の評価

Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so t... もっと見る

5つ星のうち4の評価

Made a booking on 28th November for Wheel Alignment wheel Rotation and Balance Unfortunately on Hwy Right Front Wheel seems unbalance Tried to Contact My Car No Answer Contacted Call Centre no He... もっと見る

5つ星のうち5の評価

The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and t... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Marsden について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132, Marsden, QLD, オーストラリア

  • (07) 3215 8326

4.6

優良

TrustScore 5段階評価の4.5

256件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(256)

過去12か月のレビュー数: 32,211

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5つ星のうち1の評価

My car was service 26/10/24

My car was service 26/10/24. However, the car was used a few times today only to find there was something burnt coming from the engine. Upon checking at home, we found the oil spilling all over the engine as the oil cap was not placed back on after service. Luckily the car did not explode.

2024年10月27日
5つ星のうち3の評価

Bad experience from my end unfortunately.

got the service done, however the alignment was not done properly as the vehicle kept on pulling to one side, I realised that they did not pumped the tyres of the car properly after the service. Also the windscreen liquid was not topped up so it was bothersome to have to get this done whilst camping away.
Unfortunately I wont come back here.

2024年10月14日
5つ星のうち4の評価

I recently went in for a log book…

I recently went in for a log book service. Overall experience was all positive and will definitely be coming back in the near future due to convenience and swift handling of service. The team at MyCar Marsden surely know their stuff.

2024年10月19日
5つ星のうち3の評価

They are yet to get back to me with a quote

They are yet to get back to me with a quote regarding the rocket cover for my rav 4, I wanted to have it done on the day of the service but they told me their supplier never got back to them with a quote. He said as soon as they get one they will get back to me, is been a week and they are yet to get back to me. My car is leaking a bit of oil and the longer we leave it the more expensive the job will be so yeah not very happy as I always pay extra to have the logbook service

2024年10月8日
5つ星のうち5の評価

Quick and simple stuff

I had some extra repairs needed to go along with a logbook service, they let me know during the day and were able to get it sorted within the day for me to get back on the road. Quick and simple.

2024年10月15日
5つ星のうち5の評価

Great service

The guys at marsden are great, every time I’ve been there it’s been a good day experience, quality work and great communication

2024年10月14日
5つ星のうち2の評価

When I booked there I already told them…

When I booked there I already told them I already check RWC and fail so I just need fix and I already got quote

But when I arrived they just prepared RWC and didn’t prepare any parts tyre

So I need to wait 7 hours because they didn’t have tyre stocks

And they did rear light polish but looks not good the same before and I still paid 150 dollars

After I asked them can you clean more ??

Even they didn’t check my car and told me we can not clean anymore

2024年10月5日
5つ星のうち1の評価

Dodgy lazy mechanic

I provided with my booking the error code my car had for the misfire on cylinder 2. When I was at the shop the mechanic said immediately (after I reminded him of the code in the notes) that he would replace the coils and plugs for $400. I asked if he could look at the car first and find the issue and then call me so I could tell him I was happy for him to fix the actual issue. I waited 2.5 hours even though he marked off only 90 minutes of labour. He did not call me and in his notes he wrote that he found the error code that I had provided and wrote that he would recommend to replace the coils and plugs ‘to start’. He did not check where the issue was coming from. I then had another mechanic look at the car who found that the issue was the rocker cover gasket leaking. I then asked the other mechanic at Marsden Mechanical to replace the coils, leads, plugs and rocker cover gasket which they did for a total of $500. If I had stuck with the mycar mechanic he would’ve changed parts and the issue would have remained and I would have had to return with further issues. Do not recommend.

2024年9月19日
mycar Tyre & Auto - Marsden ロゴ

mycar Tyre & Auto - Marsden からの回答

Hi Mary​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち2の評価

Unsatisfied

Gentleman was not very communicative. When asked for details of the work done, I was told I will receive it in my email and I should wait for that. I requested additional work on my brakes as I know they need replacing but received no follow up call or mention on pick up. The gentleman was very much in a rush to have me out of the building.
I received a log book service, 2 new tyres and a wheel alignment, yet the vehicle does not feel as though the alignment has been done as the vehicle will pull to the left or right from time to time. I am unsatisfied for the first time using My car. I generally have a better experience with my vehicles.

2024年9月6日
mycar Tyre & Auto - Marsden ロゴ

mycar Tyre & Auto - Marsden からの回答

Hi Melisa​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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