Thank you for a fabulous customer service today when i walked in, The team work together to help out in any way they can, My new tyers were fitted within an hour, it was a amazing friendly company a... もっと見る
所在地
所在地を変更Midland Gate Shopping Centre Enter off The Crescent (near, Lloyd Street, 6056 Midland, WA, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My car Midland is the best place I have ever been for a car service. My little Swift is an elderly lady now but has never let me down. I went for a routine service today they rang to say there were a... もっと見る
Car was delivered with two problems reported. 1 needed a part delivering which we waited all day to arrive, but told at the end of the day it needed to be ordered in, so booked for another day. Compu... もっと見る
The price for the service was given up front. On inspection, further work was required which I was informed of along with the extra cost before it was carried out, thereby giving me the option to hav... もっと見る
企業情報
mycar Tyre & Auto - Midland について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Midland Gate Shopping Centre Enter off The Crescent (near, Lloyd Street, 6056, Midland, WA, オーストラリア
- (08) 6330 7406
4.4
優良
476件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
50/50 good and bad
Was quick and easy to book pay and schedule and get it done
But a bunch of testing that came with service and enquires I made I got nothing back apart from a receipt no results or feed back paid extra for roadside assist didn’t receive any info regarding that or membership either
2025年5月13日
The store experience was fine.
The store experience was fine apart from no management being available to discuss some of my concerns. The telephone enquiry system for quote and booking was the downfall of the process. Difficult to understand with a slight language barrier, pressure to close the booking and was told the branch manager could answer my concerns. No Branch Manager?
2025年5月8日
Easy and efficient
2025年5月7日
Jimbo
Did the service efficiency and in a timely fashion. Courteous and professional.Thanks.
2025年4月30日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The customer service was not good and I…
The customer service was not good and I didn't receive a report about my car. Won't be going back
2025年5月5日
mycar Tyre & Auto - Midland からの回答
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Exellent service
2025年5月2日
Was straight forward excellent service
Was straight forward excellent service. No schemes or unnecessary repair quotes as other companies. Highly recommended.
Thank you.
2025年4月29日
Ryan is the best mechanic
Give Ryan from Midland a raise for how well he looked after my car.
2025年4月29日
Friendly service but no feedback on…
Friendly service but no feedback on service or any recommendations. Washer fluid was not filled with additive as one of the only extras within a standard service for $289.
2025年4月25日
Great place
Great place. Recently transferred from the Bicton store. Alan was so helpful and checked out my car quickly to keep me safe and on the road. Truly grateful 🙏
2025年4月20日
They are alway very helpful
2025年4月15日
Poor customer service
I was told 60-90min to change my tyres. Came back at 90min and they hadn't even taken my car in. Asked the girl at the counter how long, she told me she didn't know asked her if she could find out, she told me yeah in a minute. She finally went out the back but never came in to tell me. Asked a guy how long, he went out to find out and didn't come back. Ended up being an hour after it was meant to be finished with no apology. Chick on the counter has zero customer service skills
2025年4月14日
mycar Tyre & Auto - Midland からの回答
Hi Alison,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Feedback from Ryan about the service
Feedback from Ryan about the service. Overall great communication, respectful warm engagement. Thank you
2025年4月13日
All first class
All experience excellent. Very caring people. Wrong tyres originally nominated by my but cheerily replaced by staff and fitted.
All book work very efficiently managed.
I have started recommended my car to friends
2025年4月9日
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