mycar Tyre & Auto - Mt Waverley レビュー 

258
TrustScore 5段階評価の5

4.8

Shell Coles Express Service Station, Corner of Waimarie Drive and Stephensons Road, 3149 Mount Waverley, VIC, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Met with the store manager . Very professional knowledge about the car. His staff very helpful and friendly. Recommend to book a service now..

5つ星のうち5の評価

Walked in, gentleman at the counter pulled up my quote and saw a charge that wasn't necessary on there and said he'll take it off because it was included with the tires. Dropped my key. Got a message... もっと見る

5つ星のうち5の評価

MyCar in Mount Waverley are fair and genuine operators. They clearly presented the options to repair and maintain my car, and reminded me of items I should consider and be watchful. If I didn’t have a... もっと見る

5つ星のうち5の評価

Had a tyre replaced at mycar Mt Waverley and the whole experience was smooth and efficient. The team was friendly, explained everything clearly, and got the job done without any hassle. Quick turnarou... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Mt Waverley について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Shell Coles Express Service Station, Corner of Waimarie Drive and Stephensons Road, 3149, Mount Waverley, VIC, オーストラリア

  • (03) 8585 7116

4.8

優良

TrustScore 5段階評価の5

258件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(258)

過去12か月のレビュー数: 32,254

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Exceptional service

Have used Mount Waverley service for a few year and actually drove up from Frankston for this service. Eric and the team are always helpful and look after me and my car.

2025年4月11日
5つ星のうち5の評価

Rick knows customer service

Rick at mycar Mount Waverley made the experience great - prompt service and helpful attitude - have to say haven’t found the same in other mycar service centres of late
So was a refreshing experience !!!

2025年4月1日
5つ星のうち1の評価

Car damaged and customer unsatisfied!!!

I brought my car in because my coolant was leaking and had run out, despite the entire coolant thermostat housing being replaced only 4 or so months ago. I brought it back in again about 2 months ago because it was still leaking and they said they did a pressure test and it was all fine, but they topped. Most recently I brought the car in because the coolant was GONE and they checked it and did a service, turns out there was also a leak with my oil which was causing the excessive coolant use - which they didn’t bother to check when I last said there was still a problem. Then when I get the car back I noticed a DENT in the side of my driver side door the size of my hand that was not there when I dropped it off. The employee said there was nothing they could do because it didn’t happen in the shop, it must’ve happened while they parked it in the public parking area after they were done with it. I leave my car in the care of these people and I expect it to not come back damaged - if they cannot park the finished cars securely somewhere where they won’t get damaged while in their care then they should not be working on cars in my opinion. They also quoted replacing my oil part $2000-3000 which is absolutely ridiculous and will be getting a second opinion.

2025年3月19日
mycar Tyre & Auto - Mt Waverley ロゴ

mycar Tyre & Auto - Mt Waverley からの回答

Hi Nicki​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち5の評価

Friendly, fast & reasonably priced 😊

Friendly and communicated the findings fast and professionally.
The pricing was affordable and not over the top.
The car was ready with same day pick up within 5 hours of drop off.
Will definitely return for the next service!

2025年3月17日
5つ星のうち5の評価

Happy camper.

Happy camper.
My on line booking did not appear when I rocked up but Rick was still able to fit my car in for the service that day even though he was 2 staff down. Very helpful online booking no great.

2025年2月27日
5つ星のうち5の評価

Quote given was the price charged

Quote given was the price charged. Rick advised if anything major was detected he would ring. Thankfully no phone call! Service was completed in time frame given by Rick. All in all I would have no hesitation in recommending Mount Waverley Mycar to anyone.

2025年2月24日
5つ星のうち5の評価

Situation urgent!

They kmew my situation was urgent, they were fully booked, but within a couple of hours had a possible diagnosis. They squeezed me in to fix my car. I am very appreciative and they were friendly and honest. A big thankyou.

2025年2月22日
5つ星のうち3の評価

Average

Average experience, nothing particularly great about the service but nothing overly poor, just ended up paying more than I was quoted and it didn’t get explained to me very well.

2025年2月8日

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