The mechanics and staff are a really good bunch of blokes. They changed my drive belt and checked over my other requests and was happy to accommodate. Nothing was too difficult for them. Cost was reas... もっと見る
所在地
所在地を変更Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123 Rochedale, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The team at Mycar Rochedale are so helpful and kind. Thank you for fixing my car and fitting me in on a busy day. I really appreciate it.
Super friendly, helpful, competitively priced. I coukdn’t get an appointment at QFord for over a month, My Car Rochedale squeezed me in, in just over a week, and I really appreciated that. They diag... もっと見る
Dominic and the team at mycar Rochedale were fantastic! Quick and easy to book, I had x4 new tyres put on and a wheel alignment, they got the job done in the timeframe they said they would, great comp... もっと見る
企業情報
mycar Tyre & Auto - Rochedale について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123, Rochedale, QLD, オーストラリア
- (07) 3215 8332
4.6
優良
194件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Waited a week to get in after…
Waited a week to get in after explaining the problem.They then said they could not fix it and charged me $90.They have just lost 3 longterm customers.If they dont fix transmissions take the ad saying they do down.Real bad garage for sure.
2024年8月4日
mycar Tyre & Auto - Rochedale からの回答
Hi Val,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Customer care
Under the pump, running late, flat tyre. Oh yeah, My Car is just down the road. Put on the spare & left the puncture with Shane & their team. Long day over, limped in, got treated with care and help. They even changed the spare back. Service with a smile. The day started with a whimper and ended with a smile. Thanks guys.
2024年7月22日
自発的なレビュー
They went above and beyond for me I…
They went above and beyond for me I wouldn’t go anywhere else. Affordable and easy to work with.
2024年7月13日
Staff were very helpful when my tyre…
Staff were very helpful when my tyre burst, and were able to fit a new tyre in a late notice
2024年7月16日
They are very courteous and friendly
They are very courteous and friendly. However, they are probably too busy and forgot to screw back the cap for the engine oil. As a result the oil spilled everywhere.
2024年7月3日
mycar Tyre & Auto - Rochedale からの回答
Hi Janet,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
You guys always do a great job
You guys always do a great job. Wonderful service!.
Wouldn't go anywhere else.
Thank you
2024年7月11日
自発的なレビュー
Shane is my hero
Shane is my hero! I took my old car in for a service and when Shane called and told me what needed to be done I thought I was going to need to get another car. Shane reassured me, fixed most of the problems and worked out a plan, with support for the remaining problem. Shane communicated respectfully in a way I could understand and not condescendingly.
2024年7月11日
自発的なレビュー
The good man on the counter was very…
The good man on the counter was very friendly and had time to listen.
The job was completed on time for the quoted price.
I will definitely return.
My car is Much Appreciative.🚙👌😊..
2024年7月6日
Highly recommend
Highly recommend
Shane is fantastic and knows his stuff.
Great/ fair price. Very friendly, clear understanding. 100% going back for all my car services.
2024年6月26日
Great customer service
Great customer service, talked to Shane a lot in store and on the phone, very nice and managed to get my car done early for me
2024年6月17日
1)I think a reminder text should be…
1)I think a reminder text should be sent out the day
before confirming the appointed time most car repair
places have this system.
2)the mobile no of the work shop manager should be available to confirm the appointment.
2024年6月19日
Took car in at 8 am car was ready for…
Took car in at 8 am car was ready for pickup at 10.30 am.
2024年6月8日
The location on google maps is not…
The location on google maps is not where it is, nice friendly staff and good service provided
2024年5月23日
Great Service!
Shane and his team provided a very good car service. Shane is very professional and has great customer service. He had gone extra mile in fixing my car issue on the spot just before end of day. Well done guys and keep up the good work.
2024年5月30日
Great team, great job!
Shane and the team did a great job on my rav4, is running like a dream now! Also they were able to help me put off one of the repairs, reducing the cost, until needed.
2024年5月10日
Wonderful experience!
Wonderful experience!
The team were super helpful, getting us in last minute and were thorough and informative.
2024年5月21日
communication
communication - priorities of issues.... as small as they were.
noting my requests and making sure they were done.
Will be going back for further servicing
2024年5月18日
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