The mechanics and staff are a really good bunch of blokes. They changed my drive belt and checked over my other requests and was happy to accommodate. Nothing was too difficult for them. Cost was reas... もっと見る
所在地
所在地を変更Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123 Rochedale, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The team at Mycar Rochedale are so helpful and kind. Thank you for fixing my car and fitting me in on a busy day. I really appreciate it.
Super friendly, helpful, competitively priced. I coukdn’t get an appointment at QFord for over a month, My Car Rochedale squeezed me in, in just over a week, and I really appreciated that. They diag... もっと見る
Dominic and the team at mycar Rochedale were fantastic! Quick and easy to book, I had x4 new tyres put on and a wheel alignment, they got the job done in the timeframe they said they would, great comp... もっと見る
企業情報
mycar Tyre & Auto - Rochedale について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123, Rochedale, QLD, オーストラリア
- (07) 3215 8332
4.6
優良
194件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional and cost effective
For the past many years, Mycar Rochedale constantly help me with professional, efficient and cost effective auto services.
2024年11月8日
The manager was very helpful
The manager was very helpful, prompt and communicated well, providing me with a pleasant visit to a mechanic.
I highly recommend MyCar Rochedale.
2024年11月5日
自発的なレビュー
Really friendly service
Really friendly service. Car was ready as quoted. Great price too.
2024年10月22日
Great communication and customer care
Great communication and customer care - quick turnaround to get car ready by pre-school pickup .
2024年10月28日
Got a log book service done for my…
Got a log book service done for my Honda, quick and good quality work. Dom and his team were fantastic, definitely I'll be coming in for my next service here!
2024年10月28日
Staff were friendly and listened to…
Staff were friendly and listened to my concerns and the service was done quickly. They notified me of extra work that needed to be done!
2024年10月24日
Fantastic service
Every time I go to MyCar the service is very good, the staff are helpful and I just feel it’s a great experience.
2024年10月14日
Job was not done when it was promised…
Job was not done when it was promised in the quote verbally. No follow up call/ email whatsoever received to date even this issue already addressed to the person when I picked up the call.
Customer service provided on my last visit at the same store about 12 months was way better.
2024年10月1日
Got a great deal for regular service…
Got a great deal for regular service via mycar discount. Seems like they’ve replaced liquids that were out and warned me about rear shocks and needing to do a pressure leak test. I’m going to get a quote from mycar this week and see how costly it’ll be to do all the repairs.
PS - I did my homework already on how much a pair of rear shocks should cost, so the quote mycar are meant to share with me this week will determine whether they're reasonably priced or not.
2024年9月28日
Had service done
Had service done, was completed on time. Answered questions I had. Staff friendly.
2024年9月22日
Excellent service will visit again
2024年9月27日
Excellent Service. Amazing staff
The young man front of store at Northcote Tthon I am not sure how to spell his name, was most helpful and very easy to deal with, he couldn't do enough for me
2024年9月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Disappointed
Disappointed, dropped my car at 8am it wasn’t done until 3pm and then 40mins later I was called to pick it up, they told me things I should do that they could have done, they also said I need things done and to book back in like rear beeps but that’s what I also requested to be done, I felt unsafe leaving and booked it with a new dealer.
They also couldn’t remember if the put Coolant fluid in as it was low and told me to poor warm water over the battery. So confused and disappointed. Won’t be back
2024年8月27日
mycar Tyre & Auto - Rochedale からの回答
Hi Jessica,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great car service
Thank you to the My Car team (Luke and Zane) for the car service and wheel alignment.
2024年8月18日
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