Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... もっと見る
I've been taking my old Nissan Tiida to Grant and the team for a few years now, and haven't been disappointed. I've now started taking my wife's mini to them as well, given Mini Australia has been ch... もっと見る
I had an excellent experience with My Car Rouse Hill! From start to finish, everything was fantastic. I was lucky enough to be their first customer, and the friendly staff went above and beyond to... もっと見る
企業情報
mycar Tyre & Auto - Rouse Hill について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Resolution Place 4, 2155, Rouse Hill, New South Wales, オーストラリア
- (02) 8048 3868
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
EXCEPTIONAL CUSTOMER SERVICE
Grant from My Car Rouse Hill is the best. He is the most obliging, helpful and courteous man ever to deal with. Nothing is a problem for him. Have seen him several times with my elderly Red Toyota Corolla and will continue to use this branch for servicing. I don’t live in the area but the service given to me is exceptional. A pleasure to deal with. Thank you to his staff as well for their help every time. Thank you from Annette Adams
I had a very good experience here
I had a very good experience here , the staff and technicians are very knowledgeable and friendly highly recommend and they are my new go to for my car
Excellent service and perfect wheel alignment
Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly
mycar Rouse Hill – True Customer Focus
I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a replacement globe.
The manager couldn’t have been more helpful. He immediately offered to replace it for me on the spot — at no charge — with a big smile and genuine courtesy. I was thoroughly impressed by this level of care and generosity. In a world where many businesses charge you for every little thing, mycar went above and beyond without hesitation.
Professional, friendly, and truly customer-focused, I highly recommend them to anyone looking for trustworthy auto service in the Rouse Hill area!
Thank you, mycar Rouse Hill — you’ve earned a customer for life!
Great support and advice
Professional, clear communication and fair pricing. Very trustworthy.
Staff and service
Great service by the Team who worked…
Great service by the Team who worked around my schedule. Staff friendly and always willing to help and provide guidance.
The best there is for car servicing
I always go to MyCar Tyre & Auto at Rouse Hill.
They always give 5 Star service and look after the owner as well as the car.
Their workmanship is up there with the best.
They have serviced my car for 8 years now.
Second to none. Wouldn’t consider going anywhere else.
Once again the service provided by Toni…
Once again the service provided by Toni and Grant was outstanding .Always honest and professional which is appreciated .What could have been a major problem was diagnosed as minor and handled in a timely and cost effective manor .
The team at Rouse Hill are always…
The team at Rouse Hill are always friendly and efficient. Have been serving my vehicles at mycar for the last 8 years and at the Rouse Hill store since it opened and have always had a great customer experience. Thank you
Good service
As usual I wasn't surprised by the…
As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car.
I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house for her warm greeting on such a cold morning.
See you for my service
Indifference to customer experience
The wheel alignment , balancing and rotation was very fast and was done in less than 30 mins. So barely any wait time. What was disappointing was there was absolutely no explanation or hand over comments on how things were and what was done. It is important to know what was done . Since this was prepaid , I was just handed the invoice and car key.
My dealership service centre does better where they show me the report of what was before and after alignment and explanation of rotation and anything that they noticed like wear of tyres etc. there is no cost advantage to come to Mycar and of service is poor too, I will look elsewhere now.
They purposely had disconnected my dashcam by pulling out power cable when they drove into service bay! This with hurried service with zero communication makes me wonder if I chose poorly by going to them.
My car is like a re-born
My car is like a re-born. Everything goes very well, my car is now very smooth. Thx for your expertise to repair my car.
Service with a smile
We always get good service from you. Just keeping you on you on your toes not giving you 5 stars
My car was booked to have a wheel…
My car was booked to have a wheel rotation & alignment. First date booked was cancelled by Mycar due to an electrical issue in the workshop. Work was re-booked for 5/5/26. I was asked to prepay for the rotation & alignment. When the car was apparently finished I was made aware there was some additional work recommended & to call back if I wanted it completed. After getting home I read the technician comments that they couldn’t do the wheel alignment due to excessive wear to the bushings to the control arms. I went back to the store to clarify with the Manager whereby he offered a refund for the alignment that he didn’t know wasn’t done. The problem I have with this is the cost to replace the control arms & the other recommended items came to $3750.00. Another example of older Australians being taken advantage of. I definitely won’t be back there
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







