Communication was good Informed I needed new battery , I declined as seemed over priced, went to another supplier but turned out to be about same price. Tick for being competitive Sent invoice fo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our experience was phenomenal, efficient, honest and friendly. We needed to replace one Tyre, but we were not sure if we needed more. They could easily have oversold to us, but were very honest and... もっと見る
Have my wheel repair last week due to a punctured, and after using for a week, the condition is good. Also, I have 2 phone services (I presume they are from head office, Clayton) first asking the pric... もっと見る
It was a really good experience, all the staff were fantastic, respectful, & very clear about what needed to be fixed. The workshop was clean & well set out, the fact that cars were stored undercover... もっと見る
企業情報
mycar Tyre & Auto - South Melbourne について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
248 Sturt Street, Corner of, 3006, South Melbourne, VIC, オーストラリア
- (03) 8585 7166
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
service was outstanding
The service was outstanding! Kamal Was so helpful and he completed the job extremely quickly and efficiently as it was a last-minute booking on a Saturday and he made time to make sure our broken windscreen wipers were safe and secure for our trip. Highly recommend. He was fantastic
回答に AI 支援を利用する場合があります詳細を表示
Poor customer service
I didn’t enjoy my experience at mycar South Melbourne as the mechanics were very transactional and did not put much effort into customer service and explaining what and why I needed things fixed on my car. Yes they did the job, but as a young woman, they did not make me feel comfortable to talk to them about issues with my car which goes a long way.

mycar Tyre & Auto - South Melbourne からの回答
notified early of additional needs /…
notified early of additional needs / costs. Work completed quickly so had car back within a couple of hours of drop off / in the morning.
Very helpful and pleasant staff
Very helpful and pleasant staff, efficient pricing and service, easy drop off and pick up
The attention to detail and professionalism exhibited by your team was truly commendable.
I wanted to take a moment to express my appreciation for the excellent service I received during my recent tyre change. The attention to detail and professionalism exhibited by your team was truly commendable. 🚗✨
Not only was the process efficient, but the quality of the tyres installed has also significantly improved my vehicle's performance. I am very satisfied with the results and look forward to continuing to rely on your expertise for my future automotive needs.
Thank you once again for your outstanding service.
Treated like an idiot
The team here treat you like an absolute idiot and take you for a run for your money. Would recommend avoiding and going to your local small mechanic or any others to be honest.

mycar Tyre & Auto - South Melbourne からの回答
Staff on site very accommodating
Staff on site very accommodating. Unfortunately had been given an unrealistic time frame for job to be done via the call centre, but on-site staff did their best to get my car back to me in time to get to my daughters concert!
I have taken my car to this service…
I have taken my car to this service centre the last 3 years. This time I think I was taken advantage of on this occasion. I didn't need the $289 service as I do very little driving. I think the $229 service would have been adequate for my needs. I am an aged pensioner and every dollar counts. Customer relations could be improved.

mycar Tyre & Auto - South Melbourne からの回答
Mycar South Melbourne- Excellent!
Mycar South Melbourne continues to be the best service. Whether it’s a service or investigative work if there is an issue they will help you and provide exceptional value and service.
Friendly and helpful staff. Thank you Mycar South Melbourne!
Booking my car was simple
Booking my car was simple, especially speccing the tyres I needed as I could search the right tyres by my car's Rego. The service as well was done without fuss and on time. I'm very pleased.
Great service and friendly staff
Good service but opportunity to improve customer experience
Good service, done in timely manner and with quality.
Staff can be more friendly and improve customer experience, that would have given them 5 stars.
Service at My Car
The people at My Car - South Melb were very professional and had precise answers to my car issues. I received my car back faster than expected which made the whole experience much better.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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