mycar Tyre & Auto - Townsville レビュー 

403
TrustScore 5段階評価の4.5

4.6

Kmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick

5つ星のうち5の評価

Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... もっと見る

5つ星のうち5の評価

Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... もっと見る

5つ星のうち5の評価

The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Townsville について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, オーストラリア

  • (07) 4848 7510

4.6

優良

TrustScore 5段階評価の4.5

403件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.6

すべてのレビュー

(403)

過去12か月のレビュー数: 29,235

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Poor Customer Service. Over charged for services rendered

I responded to a tyre promotion on 14 March and was advised that the promotion was valid. Received a quote for $224. I offered to pay on the 14 March but the service advisor said I can come and pay on 28 March when the work will be done. I returned as agreed on 28 March at 8.15am and the 2 new tyres were fitted. At the point on payment, the service advisor told me that the system would not permit him to give me the 20% discount. I was totally disappointed because I genuinely responded to your offer and I wanted to take advantage of the discounts not that I needed to replace the tyres immediately. At the end of the day I paid the full price and difldnot get my ,$60 discount promised by the company. Very disappointed. The advisor also said I needed to change yhe rear brakes and rotary disc and when I come back he will work out a $60 discount for me then. The trust was already broken and I do not feel comfortable again dealing with the company again. I was expecting that the advisor will escalate the matter on Monday and ensure my discount was processed corrected even it could not be done on Saturday because the admin offices are closed.

2026年3月28日
mycar Tyre & Auto - Townsville ロゴ

mycar Tyre & Auto - Townsville からの回答

Hi Thomas​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち5の評価

Outstanding service

Outstanding service! I needed four tyres replaced same day for a roadworthy and these guys delivered! They were clearly busy but squeezed me in and had my tyres done in less than an hour!

2026年3月9日
5つ星のうち5の評価

Great service - north shore

Great service. They called and asked us about a few things that needed replaced and asked if we wanted to go ahead and get it done. Gave us a price then and there. We are happy.

2026年2月28日
5つ星のうち1の評価

Did a full diagnostic and couldn't even…

Did a full diagnostic and couldn't even pick up a bad cell on the battery also was meant to be a combination service of 75k km and 90k km said they didnt realise yet the logbook shows the odo they wrote down also then proceed to charge nearly 500 for labour for only 2.5hours

2026年2月28日
5つ星のうち5の評価

From the moment I went into to book my…

From the moment I went into to book my car in was welcomed with a wonderful smile and a cheerful hello i complimented the young fella and stated it was lovely to be greeted so warmly ..all repairs etc were explained in a very professional manner..I will continue to use these guys ..wish there were more stars 5 doesn't give them credit for outstanding customer service

2026年2月11日

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