myCaseCovers レビュー 

86
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Buying an iPad cover can be tricky, there are so many different sizes & options. My Case Covers made the whole experience so easy. The quality of the case & screen protector was also excellent quality... もっと見る

企業が回答しました

5つ星のうち5の評価

I accidentally ordered the wrong size phone cases, and returning my items and receiving the correct ones were a very easy experience. I am especially grateful to Joanne, whose email manner and kindnes... もっと見る

企業が回答しました

5つ星のうち3の評価

Ordered to phone covers/cases and one tempered glass screen protector. Supposed to be sent with australia post tracking. It wasn't, and the $12 screen protector turned up shattered like a car windscre... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a shockproof cover for my new Oppo A5 5G mobile phone. It was exactly what I wanted and fits perfectly and most impressive factor was that I received it within 2 business days of placing... もっと見る

企業が回答しました

企業情報

  1. 携帯電話アクセサリ店

当該企業による記述

Established in 2015, we are an Australian online retailer, dedicated to providing affordable phone and tablet accessories for our customers. Our aim is to offer quality products, a pleasant purchasing experience, accompanied by exceptional customer service. Based in Sydney, all stock is located in our Sydney facility.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

86件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(86)

過去12か月のレビュー数: 18件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Oppo Case

I am so happy with my phone case from My Case Covers l, it arrived on time, lots of card holding space and fits my phone perfectly. The strap is very handy as I don't need to carry a handbag and the colour is exactly what I wanted. I spoke to a lovely member of their staff keeping me informed on my delivery date. I will be definitely be buying more from them so I have one to go with each of my outfits.

2025年10月15日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Hi Rebecca, thank you for your wonderful feedback! We're delighted to hear you’re happy with your Oppo case, and that our team was able to keep you updated along the way. We appreciate your support and look forward to helping you find more cases to match your outfits!

5つ星のうち5の評価

A-MAZING service!

A-MAZING service!
Thank you so much for the excellent customer service I received - even when I ordered the wrong item! Joanne stepped me through the process to get a replacement phone and screen cover in a matter of days! This business deserves every success and I would not hesitate to recommend them to anyone!

2025年9月30日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for the lovely review, Jacqui! We’re so happy to hear you had a great experience. Glad we could get everything sorted quickly for you. Thanks for your support!

5つ星のうち5の評価

10 out of 10 for great service.

The staff at MyCaseCovers are so well trained and helpful. I would have to say that in all the companies I've dealt with over the years MyCaseCovers offers the best customer service and fast deliveries than any other. Five star company.

2025年9月26日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thanks for your lovely review, Charmaine! We’re really glad you’re happy with our service and fast delivery. Your support means a lot to us!

5つ星のうち5の評価

My case was delivered damaged

My case was delivered damaged. I contacted mycasecovers and within a few days a new case was delivered to my door. Best service.

2025年9月22日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thanks for sharing that, Jan. We’re sorry your first case arrived damaged, but glad we could get a replacement to you quickly. Appreciate your kind words!

5つ星のうち5の評価

Terrific Service

The initial purchase was seamless, prompt and well communicated, However, I'd ordered the wrong size case. Joanne from Customer Service was so helpful and the swap to the correct case went through very quickly and it was also sent express, which they paid for. I couldn't be happier with this company and will use them for all future purchases.

2025年9月8日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you, Christine. We’re glad Joanne was able to help get things sorted quickly for you. We appreciate your kind words and look forward to assisting you again in the future!

5つ星のうち5の評価

The best service ever

Quick prompt service. I had a bit of trouble with my first case and when I notified them,I couldn't of asked for better customer service,it was truly out standing. A replacement was sent immediately. Very happy and would recommend and use this company again.thank you.
Sue

2025年8月26日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Hi Sue, thank you so much for your kind words! We’re glad we could sort things out quickly for you and that you’re happy with your replacement. Your recommendation means a lot to us, and we look forward to helping you again anytime.

5つ星のうち5の評価

i ordered a case cover for my Samsung…

i ordered a case cover for my Samsung mobile, the only problem was that i ordered the wrong one!! i contacted MyCaseCovers and explained my stuff up and asked me to send back the wrong one and then they sent me a new one (the correct one this time) lot of contact with them and the service was great.

2025年8月22日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thanks so much for your feedback, Henry! We’re glad we could help you get the right case in the end. Mistakes sometimes happen, and we’re happy to sort things out quickly. Appreciate your kind words about our service and hope you enjoy your new case!

5つ星のうち1の評価

It took over 2 months to receive case…

It took over 2 months to receive my case, then when I asked for a refund (as I had to buy another case to protect my phone), they required tracking postage which was 43$ (way more tgan the cost of the case!!!!) and not going to be refunded. So yeah... not impressed at all with their service and definitely not recommending this company!

2025年8月26日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Hi Pascale, thank you for sharing your feedback. We’re truly sorry to hear about your experience.

While we do our best to get every order to our customers as quickly as possible, once an item has been shipped, we unfortunately don’t have control over the courier’s timelines. That said, we’re always here to assist if there are any delays and to help track the shipment whenever needed.

We also completely understand that you no longer needed the case since you had already purchased another one, which is why we guided you through the return process based on our Returns Policy. Just to clarify, we don’t demand a return tracking number - our instructions simply state "Please keep the tracking number (if any) so we can track the shipment status." This is especially helpful for returns from New Zealand to Australia to prevent loss or misdelivery.

Our Returns Policy is clearly outlined on our website and agreed upon at checkout, but we truly regret if this caused any frustration. We’ll continue to do our best to provide clearer guidance for future customers.

5つ星のうち5の評価

Quality

Great service and excellent quality product

2025年8月14日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your kind words, Christine! We’re glad to hear you're happy with both our service and the quality of the product. Appreciate your support and look forward to serving you again!

5つ星のうち5の評価

Easy to order.

Needed a wallet case for my Wife's new mobile phone.
It was easy to order on the website. Case arrived promptly within a few working days. Case was exactly as described.
Wife very pleased.

2025年8月6日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your kind feedback, Gary! We're glad to hear your order arrived quickly and your wife is pleased with her new case. Thanks for your support!

5つ星のうち5の評価

Flawless return and exchange

I had to return a case cover that was the wrong size. The ensuing process of receiving the correct one was easy. I was treated with respect and efficiently.

2025年8月12日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for sharing your experience, Marianne. We’re pleased to hear the exchange process was smooth and that you were satisfied with the service. Thanks for your support!

5つ星のうち5の評価

I ordered a iPad case cover for my iPad…

I ordered a iPad case cover for my iPad and I am so happy with it. It fits perfectly and the cover is fantastic quality and design is so nice. Very very happy customer.

2025年8月8日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your kind feedback, Sharon. We’re glad to hear the case fits perfectly and that you’re happy with the quality and design. Appreciate your support!

5つ星のうち5の評価

Great Store and quality products

Have made several purchases from this store. Large selection of quality products and a good price. Fit perfectly (make sure you order the correct one for your phone model). Outstanding customer service. Recently had an issue with Auspost delivery. Issue quickly and easily resolved. Thank you Joanne for your execeptional customer service. Highly recommend this store.

2025年8月5日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your wonderful feedback and continued support, Yvonne! We're glad you like our product selection and service. Sorry again for the Auspost hiccup, but we're happy that Joanne could assist you and get things sorted quickly. Appreciate your recommendation!

5つ星のうち5の評価

Excellent service

Excellent service. Prompt delivery. Good communication. Good price for a good product.

2025年8月3日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your kind words, Janelle! We're delighted to hear your positive feedback. Looking forward to serving you again!

5つ星のうち5の評価

Great product and excellent customer service.

I ordered a shockproof cover for my new Oppo A5 5G
mobile phone.
It was exactly what I wanted and fits perfectly and most impressive factor was that I received it within 2 business days of placing my order.
myCaseCovers is a great Australian seller who pride themselves in looking after their customers and I highly recommend them.
Steve from Adelaide.

2025年8月6日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you so much for your lovely feedback, Steve. We're pleased to hear the cover was just what you were looking for and that it arrived so quickly. It means a lot to know you’re happy with both the product and our service. Appreciate your support and recommendation!

5つ星のうち5の評価

Terrific customer support

We had terrific customer support, very friendly & helpful.
I ordered the wrong cover but the response and turnaround for the correct one was fast & efficient.
The cover received fits perfectly and is a great buy at a great price

2025年7月28日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your kind feedback, Sue. We're glad to hear the replacement process went smoothly and that you're happy with the cover. If there's anything else we can assist with, please don't hesitate to reach out.

5つ星のうち5の評価

Always great service and products

Always great service and products. Returning customer

2025年7月14日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you, Alan. We appreciate your continued support and are glad to hear you're happy with our service and products.

5つ星のうち5の評価

I found this company very easy to deal…

I found this company very easy to deal with and they were very helpful in exchanging my item.
I certainly would not hesitate to purchase from them again.

2025年7月15日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your kind feedback, Dzintra. We're glad we could assist with the exchange and appreciate your continued support. We look forward to helping you again in the future!

5つ星のうち5の評価

Excellent Customer Service

It’s rare when the customer makes an obvious mistake, which I did, to not be penalised. Not only did Case Covers help me rectify the problem, but they also didn't charge me extra - many thanks to you

2025年6月23日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Hi Robert, We’re happy we could help and make things right without any hassle. Thanks for the awesome feedback!

5つ星のうち5の評価

I was very pleased with the iPhone cover…

I am very pleased with the iPhone cover I recently bought. The feel and texture of the case cover material has an upmarket quality feel to it. The colour is as I expected. Delivery and email notification was prompt and it came well packaged. I would happily recommend the company 😊

2025年6月23日
自発的なレビュー
myCaseCovers ロゴ

myCaseCovers からの回答

Thank you for your kind feedback, Pat! We're glad to hear that you're pleased with the iPhone cover and had a positive experience with the delivery and service. Appreciate your recommendation and support!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報