mychondria.com レビュー 

44
TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

This company is based on ethics and beyond. Showed compassion and understanding with a health situation. Offered a personal protocol and financially assisted with a device that was beyond our bu... もっと見る

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5つ星のうち5の評価

Ordering was quick and easy. There have never been issues with this site. The product was described in detail, and a notice stated that it was available only once per year.

企業が回答しました

5つ星のうち5の評価

I cannot say enough about the fabulous customer service of Mychondria. They are wonderful and will go the extra mile and then some. If you are on the fence about red-light therapy, Mychondria is the... もっと見る

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5つ星のうち4の評価

Placed my order on 11/28 and I still have not received it. VERY disappointed. Reached out 2 days ago but the issue has still not been resolved. Super frustrated. Hopefully I’m not out $1500. The c... もっと見る

企業が回答しました

企業情報

  1. 健康・美容製品店

当該企業による記述

Mychondria believes everyone deserves the chance to feel their best and live life without limits. That’s why the company exists – to empower people to naturally restore their health, energy, and resilience through the science of red light therapy. Mychondria designs high-quality light therapy devices that make clinical-grade results accessible at home. From portable solutions like the MyLight MOVE to full-body systems like the MyLight ELITE, each device uses proven wavelengths (630nm, 660nm, 850nm) to support pain relief, faster healing, deeper sleep, and improved performance. Their products combine strong light intensity, zero EMFs at treatment distance, and unmatched durability – all backed by a 10-year warranty and a 60-day trial. But what sets Mychondria apart isn’t just the technology. It’s their commitment to education, with customized protocols based on real science to guide every user confidently. Mychondria helps people take control of their health in a safe, evidence-based way – and inspires a life where they can thrive, not just get by. This is what makes Mychondria trusted by health professionals, athletes, and individuals who refuse to settle for anything less than their full potential.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

44件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(44)

過去12か月のレビュー数: 38

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5つ星のうち5の評価

Ordering was quick and easy

Ordering was quick and easy. There have never been issues with this site. The product was described in detail, and a notice stated that it was available only once per year.

2026年7月7日
mychondria.com ロゴ

mychondria.com からの回答

Thank you, Keith. It's always a pleasure speaking with you, and I appreciate your ongoing support.

Love & light,
Nick Coetzee

5つ星のうち5の評価

This company is based on ethics and…

This company is based on ethics and beyond. Showed compassion and understanding with a health situation. Offered a personal protocol and financially assisted with a device that was beyond our budget.
I researched two other red light therapy and Mychondria came out ahead based on an outstanding warranty and durability without "extras" that are not required and only cost the customer more to fix because it can break easily ex - touch buttons. They also provide assistance IF the device does not work which is a rare issue.
I will recommend Mychondria to friends and family.
Trust Mychondria! God bless your team!
Thank you Nick for your time in assisting my family!

2026年7月5日
mychondria.com ロゴ

mychondria.com からの回答

Thank you so much for this, Ginelle.

Your words truly mean a lot to me, and I’m very glad we could support your family in a meaningful way.

Thank you again for your trust and for taking the time to write this. God bless you too.

Love & light,
Nick Coetzee

5つ星のうち5の評価

NICK........

2026年7月6日
mychondria.com ロゴ

mychondria.com からの回答

Thanks for writing a review, Job (and for the name callout 😉 ).

If you ever need any support, please let me know.

Love & light,
Nick Coetzee

5つ星のうち5の評価

Superior Customer Support

Nick at Mychondria has given the best customer support I've ever experience in my life. He responds immediately and generously to my numerous questions about using my Mychondria Mini. I experienced significant relief of pain in my feet using red light therapy.

2026年6月20日
自発的なレビュー
mychondria.com ロゴ

mychondria.com からの回答

Thank you so much for this, Mara.

It means a lot to hear that you’ve had such a positive experience with both the support and the product. I’m also really glad your device has brought you meaningful relief from your foot pain.

Thank you again for taking the time to share this.

Love & light,
Nick Coetzee

5つ星のうち5の評価

Mychondria products and service are great

I have dealt with Nick at Mychondria in the past when I bought my other devices and he always responded promptly and answered any questions I had. I love the quality of their products and how they back them up.

2026年5月28日
mychondria.com ロゴ

mychondria.com からの回答

Thank you so much for this, Patsy.

I really appreciate your continued support, and it means a lot to hear that you’ve had a good experience both with the products and with the support along the way.

Thank you again for taking the time to write this.

Love & light,
Nick Coetzee

5つ星のうち5の評価

The customer support is friendly and prompt!

The customer support is friendly and prompt. There was no issue whatsoever, and I was helped to complete my second purchase from them. I highly recommend Mychondria!

2026年5月18日
mychondria.com ロゴ

mychondria.com からの回答

Alan, sincerely, thank you for taking the time to write this review. It has been a pleasure working with you every time. Enjoy the red light therapy devices and your new blue blockers on the way!

Love & light,
Nick Coetzee

5つ星のうち5の評価

I cannot say enough about the fabulous…

I cannot say enough about the fabulous customer service of Mychondria. They are wonderful and will go the extra mile and then some. If you are on the fence about red-light therapy, Mychondria is the company. Not only is customer service superb , the red-light therapy is just as great. Order today!

2026年5月7日
mychondria.com ロゴ

mychondria.com からの回答

Thank you so much for taking the time to write such a positive and thoughtful review, Mary. It truly means a lot to me knowing we could provide a great service to you, alongside a great red light therapy device :)

Love & light,
Nick Coetzee

5つ星のうち5の評価

Quickly respond

Quickly respond. They pay close attention to details I might be asking. Open to discussion. Courteous. Have all responded to my follow-ups.

2026年4月28日
mychondria.com ロゴ

mychondria.com からの回答

It’s always great speaking with you, Don, and your continued support is really appreciated. If you ever need anything else, please don’t hesitate to reach out.

Love & light,
Darren

5つ星のうち5の評価

5 Star Seller

Perfect order, packaging and product. Thanks so much!

2026年4月28日
mychondria.com ロゴ

mychondria.com からの回答

Thank you for taking the time to review your order with us, Jeff.

If you ever need anything from us, please don't hesitate to reach out.

Love & light,
Nick Coetzee

5つ星のうち5の評価

i have spent thousands of dollars and…

i have spent thousands of dollars and purchased multiple products from mychondria and have never been disappointed. customer service questions are answered quickly, problems solved immediately.

2026年4月28日
mychondria.com ロゴ

mychondria.com からの回答

Hi, Kathy.

Thank you for taking the time to write your review. It is always a pleasure to speak with you, and your ongoing support is truly appreciated.

Love & light,
Nick Coetzee

5つ星のうち5の評価

Outstanding customer support so far

Outstanding customer support so far. Still waiting to receive the device.

2026年4月21日
mychondria.com ロゴ

mychondria.com からの回答

Thank you for taking the time to write a review, Ni. It's been a pleasure working with you, and I look forward to hearing when you have your device soon!

Love & light,
Darren Smith

5つ星のうち5の評価

Phenomenal quality products

They have phenomenal quality products. Best red lights I have ever used and their customer service is impeccable! Very responsive and supportive! Nick Coetzee also provides great and informative videos of their products!

2026年4月8日
mychondria.com ロゴ

mychondria.com からの回答

Thank you so much for this, Blair.

I really appreciate you taking the time to leave such kind feedback. I’m also glad the videos have been helpful. A big part of what we do is making sure people feel informed and supported, not just sold a device.

Thank you again for the support. We’re very grateful to have you with us.

Love & light,
Nick Coetzee

5つ星のうち5の評価

EXCELLENT CUSTOMER SERVICE

In an era when it is near impossible to reach a human form for customer service, i was overwhelmingly pleased with Mychondria's responsiveness and ability to resolve issues. I am still new to red light therapy but have done a deep dive into the science behind the specific wavelengths. There are many competitors touting their wares; they are very difficult to distinguish from one another and hard to know who to trust. I am impressed by Mychondria's truly risk free 60 day money back guarantee and 10 year warranty and this is what led me to go with them when I ordered a large full body panel (Pro 2.0). I could not find any other company willing to offer the same. Furthermore, when some shipping issues did arise for me (mostly centered around my busy travel schedule and therefore my ability to receive shipment), Nick was always available to speak with directly and helped get the package to me. I am very pleased with the high quality lights and the continued excellent customer service.

As a comparison, I had ordered a smaller, more mobile panel previously and emailed about the similar travel/receipt issues i had anticipated. Despite multiple emails (no phone numbers available) and even DMs to their IG account, I was never able to reach anyone and effectively had to chase my package around the country to finally receive it. I do not have confidence in their backing or their warranty, given how difficult it was to resolve this relatively simple issue.

2026年3月16日
自発的なレビュー
mychondria.com ロゴ

mychondria.com からの回答

Hi, Faye.

Thank you so much for taking the time to write such a thorough review, and thank you for your patience with the shipping issues.

You have been incredible to work with, and I'm always here if you need anything else.

Love & light,
Nick Coetzee

5つ星のうち5の評価

Very glad i purchase it!

HI! I've been attracted to red light therapy for at least two years. I had even purchased a "sleeping bag" type and returned it without even opening the box cuz i'd come across some of Nick Coetzee's videos between the time i ordered it and before it arrived. Then another year went by before i finally purchased. First i figured I'd purchase the Midi 2.0...then the Max 2.0 and i finally settled on the Pro 2.0, which i am VERY happy with. I live in a small place...yet i certainly had a door with a mirror hanging on it which i figured would be a great home for the Pro 2.0. Darren, the Customer Support Hero, was ever so patient and knowledgeable cuz, believe me, i had loads of questions...one after the other! I never felt pressured...he simply gave me the straight answers. My purchase went smoothly, i set everything up and lo and behold the door "hanger" did not fit my door. My door was about 1/4" larger. No problem...Darren asked for specific measurements and before i knew it two hangers that did fit my door arrived. As of today i have stretched, jumped in place, talked, listened to videos, timed myself, done squats, danced, stretched some more...etc ... of course, all in my birthday suit (as should you) in order to get the full benefit of my Pro 2.0. I am so grateful i did all i had to do to purchase it cuz it is certainly an investment. However, investments for my health and wellbeing are way less expensive than today's high medical costs. I've been using it for about six weeks now. I can honestly say i am sleeping better and that my hip pain is not as strong, yet gotta admit...i do energy work and am taking some supplements (which, mind you, i was doing before my Pro 2.0 arrived). Still, i love what it does for me mentally and emotionally, as well. I "do" between 30-60 minutes in the early morning hours before i go for a walk. Even my dog seems to enjoy it at times.

2026年4月6日
自発的なレビュー
mychondria.com ロゴ

mychondria.com からの回答

Hi, Lailja.

Thank you for taking the time to write such a thoughtful review, and I’m especially glad you mentioned Darren. He cares deeply about helping people, so it means a lot to see that come through so clearly in your experience.

Thank you again for your trust, your kindness, and for sharing your experience so openly. It means a lot to all of us at Mychondria.

Love & light,
Nick Coetzee (and the rest of the Mychondria team)

5つ星のうち5の評価

The individualized customer experience…

The individualized customer experience makes the purchase of this red light product way more important. Firstly, the passion of the company owner, and the fact that he will individually contact you with answers to questions is amazing. The podcast and the continued online education, explaining the product, the research, and various treatment protocols is also very important. The Red light unit itself has no flicker and minimal EMF, which are very important when purchasing a unit. There are many products out there and this one in my eyes seems to meet my needs, as well as my patient’s needs. I am happy that if I have any questions, I know that this vendor will answer them and help me. I’m not just left with a piece of equipment to find my own way. I am so much happier having the knowledge I get individualized customer service. In today’s world where there is so much out there and you don’t know whether you’re getting the real thing I know I am with this product.

2026年3月3日
mychondria.com ロゴ

mychondria.com からの回答

Thank you for writing such a thorough review, Alex. I also appreciate you highlighting the education side of what we do. The research, the protocols, and the ongoing guidance are a huge part of this for me, because no one should be left to figure it all out alone after buying a device.

If you ever have any questions along the way, you know where to reach me.

Love & light,
Nick Coetzee

5つ星のうち5の評価

It was a professional visit with…

It was a professional visit with someone who genuinely cared about helping people, answer our questions quite well, and even planned to check back. We feel very comfortable about this experience.

2026年3月9日
mychondria.com ロゴ

mychondria.com からの回答

Hi, Chuck.
Thank you for taking the time to write this. That means a lot.

My goal is always to make sure you feel heard, supported, and clear on what you’re doing. There’s nothing worse than feeling rushed or confused when it comes to your health.

I’ve already put a note in my calendar to follow up with you in 30 days. I’m looking forward to seeing the progress we can achieve for you and your wife.

Thank you again for the trust.

Love & light,
Nick Coetzee

5つ星のうち5の評価

This is a stress relief device.

I have used mychondria's red light therapy for about 4 years.
I just went ahead and updated my panels.
I'm waiting for them . They are on the way.
I'm beyond happy , by using this company's red light devices. I now hove a way to deal with my high stress . I look forward to my red light sessions. Thank you Nick and mychondria team for all your help.

2026年2月26日
mychondria.com ロゴ

mychondria.com からの回答

This means a lot — thank you, Norma.

I am so glad that we connected. Four years of consistency and choosing to upgrade says everything. When someone looks forward to their sessions, that tells me it’s become part of their rhythm, not just a device.

I’m really glad it’s helping you manage stress in a real way. That’s one of the most underrated benefits — giving your nervous system a reliable reset.

Your new panels are on the way, and I’m excited for you to experience the upgrade.

Thank you for trusting us and for taking the time to share this.

Love & light,
Nick Coetzee

5つ星のうち5の評価

Best of the Best

Nick, your customer service and personal involvement in helping to pull me through my order. The customer service couldn’t have been better. Thanks again for your help.

2026年2月18日
mychondria.com ロゴ

mychondria.com からの回答

Thank you so much for taking the time to write this, Ken.

I know how important this is for you, and I’m really glad I could help you through the process and make it smooth. That’s always the goal. Your trust and support don’t go unnoticed.

I’m excited for you to keep going with your sessions and see the results build over time.

Thank you again for the kind words 🙏

Nick Coetzee

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