Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... もっと見る
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I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... もっと見る
Easy to navigate website--My exotic fruit.com Great service from start to date of delivery with good updates prior to delivery. produce well packaged and of very good quality. Very pleased with my... もっと見る
I came across My Exotic Fruit by chance after the company I’d been using for the past two years suddenly disappeared. I send a fruit basket every month to my elderly aunt in London, so consiste... もっと見る
企業情報
当該企業による記述
On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit
連絡先
Unit 3, Oakland's Farm Estate, Goatsmoor Lane, CM49RS, Stock, Essex, 英国
- 01277809810
- info@myexoticfruit.com
- myexoticfruit.com
4.6
優良
252件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
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Exceptional range of quality vegetables…
Exceptional range of quality vegetables and fruits from around the world
2025年10月21日
自発的なレビュー
My Exotic Fruit からの回答
Thank you so much for your 5-star review. It's great to hear that you love all the different varieties of fruits as much as we do!
We'd love to know your favourite! Email us at info@myexoticfruit.com and I can arrange a special deal for you! 🥭
Juicy fruity!
Received my order in very good condition. The quality of fruits were of an excellent standard. Once I have finished eating this order, I will be ordering again.
2025年10月23日
自発的なレビュー
My Exotic Fruit からの回答
Thank you so much for your 5-star review! We're so glad to hear that you found our fruits to be top quality and that you would like to order from us again.
If you'd like to email us at info@myexoticfruit.com, I can arrange a special deal for you on your next order.
Just brought my first batch of soursop…
Just brought my first batch of soursop teabags, after my friend recommended this website ,service was great ,arrived fast and packaged very well , the taste is lovely and refreshing and with great benefits, will defo be ordering more and exploring some of their great fruits , time to give myself healthy options and cut out the rubbish sweets , I would rather spend at exotic fruit and get good benefits in future, now time for a nice cuppa of soursop I think 😊
2025年10月8日
自発的なレビュー
My Exotic Fruit からの回答
Thank you Maria for your amazing review! We love to hear how people are enjoying our products so it's great to hear that you're creating healthier options for yourself. We hope you enjoyed your cup of soursop tea! ⭐
I can see that you would like to order again. We have so many different fruits in stock, so if you have any questions or need any help choosing, please do get in contact at info@myexoticfruit.com. I can even set up a special deal for you to use on your next order!
My wee boy only eats white fleshed…
My wee boy only eats white fleshed sweet potatoes. I used to struggle with where to get it until I came across my exotic fruits and I’ve never looked back.
Their customer service is top notch.
2025年10月7日
自発的なレビュー
My Exotic Fruit からの回答
Hello Jessica
Thank you very much for your 5-star review! It's so great to hear that we could supply the white sweet potatoes you wanted and that you were pleased with our customer service. I will make sure to pass this on to the team.
If there is anything else we can help with, please get in contact at info@myexoticfruit.com and the team will be happy to help. 🥔
fast and well packaged delivery.
fast and well packaged delivery.
Product exceeded expectation.
Very friendly customer services.
2025年9月19日
自発的なレビュー
My Exotic Fruit からの回答
Thank you so much for your kind review. I'm very happy to hear that your order exceeded your expectations! It's also nice to hear that you were pleased with our customer service. This feedback is really helpful so I will make sure that it is passed on to the team.
If you would like to order again, please email info@myexoticfruit.com and I can arrange a special deal for you to use on your next order.
Beautiful fruit and excellent service
Beautiful fruit and excellent service. My new favourite!
2025年10月1日
自発的なレビュー
My Exotic Fruit からの回答
Thank you for the 5-star review, Lesley! It's lovely to hear that you were pleased with the fruit and with our service. ⭐
If you have any questions, or if there is anything you think we can be doing better, please email us at info@myexoticfruit.com and the team will be happy to help.
Excellent service
Excellent service although one of the fruits I ordered was unavailable due to stockist which is completely understandable, the customer service received was fantastic. They reached out right away, and kept me updated, and offered great alternatives. It’s rare to see a company handle situations so professionally and with such care for their customers.My order came well packaged and fresh without any spoilage. I’ll definitely be back and will recommend them to others.
2025年9月16日
自発的なレビュー
My Exotic Fruit からの回答
Hello Latoya
Thank you so much for your 5-star review and for your feedback. it really helps us to identify what we are doing well and what we could improve.
If we ever cannot include an item in your order, we always try to offer the next best alternative so it's great to hear that you were pleased with what we chose. I'll make sure to pass your feedback on to our customer service team.
If you would like to order again, please get in contact at info@myexoticfruit.com and I'd be pleased to give you a special discount!
Not leading at all!
Wow My Exotic Fruit were so so disappointing on a number of fronts. Stock outs, faulty stock, supply chain issues, poor communications, missed special meal for my wife and they had my monies for nearly 4 weeks. Now actioned a full refund and placed me on the list for next year!!
Not sure how they can class themselves as a leading supplier - and I only ordered Jersey Royals !
2025年9月12日
自発的なレビュー
My Exotic Fruit からの回答
We're sorry to see that you weren't happy with your experience shopping with us.
Though we do aim to dispatch all orders within 3 working days, the nature of produce means that sometimes there are unexpected delays. I sincerely apologise that this meant we missed your wife's special meal.
I hope that your wife enjoyed the fruit basket we sent as way of apology. If there is anything else we can do, please do contact us at info@myexoticfruit.com. if you'd like to order again, I'd be pleased to arrange a special deal for you.
Great range of quality produce …
We have been a customer of My Exotic Fruit for over a year now , their products are excellent quality , arrive quickly , and customer service are very helpful. They have a good personal touch .
2025年9月9日
自発的なレビュー
My Exotic Fruit からの回答
Hello Roger
Thank you for your 5-star review. We really value the customer experience so it's great to hear that you were pleased with our customer service.
If you would like to order again, please email us at info@myexoticfruit.com and I can arrange an exclusive discount for you.
DO NOT ORDER FROM HERE IF YOU DONT WANT…
DO NOT ORDER FROM HERE IF YOU DONT WANT TO WASTE YOUR MONEY. They do not dispatch items in time. You have to send them a message to chase. Secondly they only send half of orders when you ask for a refund they ignore the late delivery of my item being sent a refused to action a refund.
2025年9月3日
自発的なレビュー
My Exotic Fruit からの回答
Hi Hannah, I'm very sorry to hear that you weren't happy with our service.
We can't seem to find an order number under your name. Perhaps you could contact us at info@myexoticfruit.com and a member of the team will be more than happy to help you.
Best Tropical fruits.
Best Tropical fruits.. great value for money. And many unusual fruits that we have pleasure in rediscovering!
My only criticism is we live in Beaconsfield,,not far from Northwood, but not within a London postal area, it took convincing for the order acceptance. Perhaps the corridor to High Wycombe should be included.
2025年8月28日
自発的なレビュー
My Exotic Fruit からの回答
Hello Firdaus
Thank you for your 5-star review! It's great to hear that we have been able to help you rediscover some fruits.
I'm sorry to hear that there were some problems with delivery. We deliver all across the UK including in and out of London. If you could give me some more information about the problem you experienced, I'd be happy to help.
Or, if you would like to order from us again, please get in contact at info@myexoticfruit.com and i can arrange a special deal for you.
Give it a try !!!
I was thrilled to discover this company as I’m a big fan of exotic fruits. The selection is fantastic, with so many unique varieties to try! Everything arrived in perfect condition and tasted absolutely delicious. I’ll definitely be ordering again!
2025年8月12日
自発的なレビュー
My Exotic Fruit からの回答
Thank you so much for your kind 5-star review! We love hearing that customers are impressed by our selection of fruit.
I'd be interested to hear if you had a favourite out of the fruits you ordered. Or, if there is a unique fruit you are keen to try, please get in contact and the team will be happy to answer any questions you might have.
Wonderful company!
I love this company! Every time I've ordered from them they've been efficient, quick and competent. Additionally, when I've had to call them for clarification or questions about an order, they're always exceptionally kind and helpful. They're very conscientious about giving you all the info needed. Truly great company!!
2025年8月7日
自発的なレビュー
My Exotic Fruit からの回答
Hello Elora
Thank you so much for your 5-star review.
Customer service is vital to us so it's so great to hear that you were pleased and that you felt all your questions were sufficiently answered.
We really hope you enjoyed your order. If you would like to order again, please get in contact at info@myexoticfruit.com and the team will be happy to help.
5 Stars Because 6 Stars Isn't An Option
Ordering from myexoticfruit.com is the closest I’ve come to international travel without needing sunscreen or a passport.
The cherimoya was like a custard apple that went to finishing school—sweet, smooth, and unnervingly elegant.
The lychees came in like nature’s candy: pearly, perfumed, and slightly dangerous if you're not ready for the sheer juiciness. One bite and I was transported to the tropics.
And soursop? Oh, soursop. What even is this goodness? It's like a pineapple, strawberry, and coconut had an existential crisis—and then turned into the most refreshing fruit smoothie of your life. It looks like a medieval weapon but tastes like a vacation.
Shipping was fast, everything was ripe (but not too ripe), and I now understand why pirates risked scurvy for this stuff. Everything arrives fresh, well-packed, and ready to blow your taste buds’ minds.
Highly recommend.
2025年8月1日
自発的なレビュー
My Exotic Fruit からの回答
Hello Jenny
Thank you so much for your amazing review! 🌟 Reading it felt like we were the ones transported to warmer climates!
We're glad that our cherimoya, soursop and lychees gave you such a memorable experience. Hearing soursop described as a 'medieval weapon' is definitely a first, but we can see the resemblance.
Thank you for making our day with this review. If you would like to order again, please email us at info@myexoticfruit.com and I can arrange a special deal for you.
Excellent service
Excellent service and fast delivery. Fruits all fresh.
What more can you ask for. Thank you
2025年7月23日
自発的なレビュー
My Exotic Fruit からの回答
Hello Phil
Thank you for your 5-star review. It's great to hear that you were pleased with our service and that the fruits arrived quickly and ready to eat!
Super impressed with the selection in the small box.
Lovely selection of fruit arrived today. All in perfect condition and glad to say the variety delivered exceeded my expectations. For me this is far better than a cake! It’s really thoughtful to include the cards so you know what everything is. Thank you so much 😊
2025年7月15日
自発的なレビュー
My Exotic Fruit からの回答
Hello Joanne
Thank you so much for your 5-star review. It's amazing to hear that our fruits could outperform cake in taste for you. That's high praise!
We're so glad everything arrived quickly and in perfect condition. If you would like to order from us again, please get in contact by emailing info@myexoticfruit.com and I can arrange a special discount for you.
100% reccomend
When site is very easy to navigate, communication is excellent. The fruit was delivered in a very well packaged box with no damage at all to the fruit. There were a few almost ripe fruit and others that were not, which is perfect for me as they will ripen and I will not get any waste. Overall the price is good considering the effort involved in obtaining these and the current financial situation we are all in.
2025年7月1日
自発的なレビュー
small exotic fruit gift box - BIG joy
I bought a small exotic fruit gift box and was so impressed with what arrived. The box was incredibly fragrant as I opened it and it was full of a huge selection of fruits. They were all of excellent quality and bursting with sunny sweetness. Nice touch to add cards with the names of all the different fruits. I would highly recommend this as a gift.
2025年6月11日
自発的なレビュー
Ordered soursop & key limes
Ordered soursop & key limes and both amazing :) will continue to order. Great communication too. Thank You Elle x
2025年6月10日
自発的なレビュー
I ordered two dragon fruits-yellow and…
I ordered two dragon fruits-yellow and red.For the yellow I paid almost £6.Fruitless came not fresh,dry,and not even 200g.I asked for refund,and was refunded £1.25 for the dry fruit.I would never ever will buy fruit from hier again.Fruits is very expensive,and the delivery is not cheap to.To pay for all that and receive fruit,that you can not eat,is ridiculous,and to get refund only £1.25 from £6 of the amount I paid,is very unfair.
2025年4月14日
自発的なレビュー
My Exotic Fruit からの回答
Kristina
We are very sorry to read that you were not satisfied with the refund relating to pro-rata shortfall in the size of the Pitahaya yellow dragon fruit your received.
Unfortunately, the items being sent to us are all of a smaller size than usual, probably due to the season and climate.
We always aim to resolve any customer query to the mutual satisfaction of both parties. In this instance, we did ask for photographic evidence of the flesh of the fruit to determine if it was too dry to eat. In this case, it was not forthcoming.
As our website states: the Yellow pitahaya are ripe when easy to peel and the spines begin to dry out.
Slice down the middle and scoop the flesh out of each half.
In addition: yellow pitahaya are in appearance very similar to other dragon fruit varieties, although they are usually slightly smaller than red and pink dragon fruits.
It was disappointing to read your review, whilst we were still in the process of investigating to a satisfactory outcome.
Upon receipt of further photographic evidence, we are more than happy to replace it, or offer you compensation should this prove it was too dry and inedible.
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