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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... もっと見る

5つ星のうち5の評価

I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... もっと見る

5つ星のうち5の評価

Easy to navigate website--My exotic fruit.com Great service from start to date of delivery with good updates prior to delivery. produce well packaged and of very good quality. Very pleased with my... もっと見る

5つ星のうち5の評価

I came across My Exotic Fruit by chance after the company I’d been using for the past two years suddenly disappeared. I send a fruit basket every month to my elderly aunt in London, so consiste... もっと見る

企業情報

  1. オンライン食品注文サービス
  2. 青果店
  3. 青果卸業者
  4. フルーツ パーラー
  5. 果物卸売業者

当該企業による記述

On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit


連絡先

4.6

優良

TrustScore 5段階評価の4.5

252件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very pleased with gift choices

I bought a medium exotic mixed box as a gift and I am very pleased with what they received. A wonderful wide array of fruits of different size and types with some popular favourites like mangosteen and longan and melon, all identifiable with a written list. I must try one for myself sometime!

2025年4月3日
自発的なレビュー
5つ星のうち2の評価

Very poor communication

I have purchased a significant number of fruits from this company over a period of time, I am pleased this option to purchase exotic fruit is offered.
Unfortunately, what lets the business down is the very poor communication and time to respond by email and/or telephone to basic enquiries. I note in one of the reviews similar concerns was raised dated the 14 February 2025 with a response from the Managing Director stating that in the event a call is missed, it is the firm’s policy to return the call.
I raised an issue by responding to an SMS from the business, I replied by SMS on the 13 February 2025 at 19:12 and received no response, furthermore I contacted the business at 14:47 on the 24 February 2025 and left a message by voicemail to which I received no response. I left another voicemail today (25 February 2025) at 10:21 and to date I have still not received any response.
I would respectfully urge as matter of urgency to improve communication with customers as the service in terms of communication falls below a reasonable standard.

2025年3月25日
自発的なレビュー
5つ星のうち5の評価

My Exotic Fruit company is the best…my

My Exotic Fruit company is the best company of its kind selling exotic fruit ang vegetables of any in the UK. Period. So far I have bought from these great suppliers of exotic fruit and veg lulo fruit, granadillas - a type of large passion fruit that I first tasted in Madeira a couple of years back and couldn’t find in supermarkets UK and burro bananas. All have been splendid. Going to move on and try some of the exotic vegetables on offer. The site is packed with a rainbow of colours. A fruit or veg to suit any and every occasion. Maybe next it will be blood oranges for me as they are in season. 99% of the world has to offer and they are working hard to secure the 1% wr can’t get here. One of the few things I haven’t seen on the site is finger limes native to Australasia. Now that would be a real treat. I give 6 stars out of 5 if I could. One word. Outstanding. Second to none. That’s 4 words but they deserve it! Thank you My Exotic Fruit for fulfilling all my fruit and veg fantasies!

2025年2月20日
自発的なレビュー
5つ星のうち1の評価

Overpriced fruits

Overpriced fruits that are shipped frozen and are not well packed.

2025年3月6日
自発的なレビュー
My Exotic Fruit ロゴ

My Exotic Fruit からの回答

Hello Alucard. We're sorry to see you weren't happy with your experience shopping with us at My Exotic Fruit. We don't ship our fresh fruits frozen so you have either misunderstood or are reviewing the wrong company. The only produce that's shipped frozen is the frozen fruits. Our warehouse team are experienced, they take their time to pack orders carefully. As one of the highest rated companies in our sector with a wide range of specialist produce and helpful customer service team we believe we offer great value for money. We're sorry we weren't able to address your concerns with you directly, we always aim for a positive resolution for our customers in the event of a problem; when given the chance. Please feel free to email us on info@myexoticfruit.com so we can discuss further. We have requested here on Trust Pilot further information about your order as there is no orders in our system under this name. Many thanks, Colin, Managing Director, My Exotic Fruit

5つ星のうち1の評価

I ordered some lychees through Amazon…

I ordered some lychees through Amazon and then you cancelled my order with no explanation. I was so disappointed!!!

2025年2月14日
自発的なレビュー
My Exotic Fruit ロゴ

My Exotic Fruit からの回答

Hello Mrs Wolk. I'm sorry to hear this. It's not clear to me what's happened here as we've had lychee in stock this week from Brazil and Madagascar. This has been raised with our Amazon team who will be in touch as soon as they can. Kind regards, Sharon, General Manager

5つ星のうち5の評価

Best tropical fruit

I received the most delicious, sweet, tropical fruits of the best quality from My Exotic Fruit. The mangoes were a hit for myself and my children. The durian was especially delicious! I will most definitely be ordering again soon :)

2025年2月8日
自発的なレビュー
My Exotic Fruit ロゴ

My Exotic Fruit からの回答

Hello Tasmin, I'm delighted to hear that you were happy with your experience shopping with us here at My Exotic Fruit. Sam and his team in the warehouse, and Sharon with her team in our customer service department are working very hard to ensure all our customers have the best experience possible time after time. I saw you had the musang king durian this time, if you want to try something different I suggest d88 durian next time. We look forward to your continued support. Many thanks, Colin, Managing Director.

5つ星のうち5の評価

10000/10

I LOVE, LOVEEEEEE, MY EXOTIC FRUITS!!!!! I had been craving for Bahri dates for the longest of time and could not find them anywhere until I came across my exotic fruits’ website and decided to order from them. I was worried that my package would not get delivered or that the website was a scam as I have been previously scammed by others BUT MY EXOTIC FRUITS DID NOT DISAPPOINT ME!! I’m so so so excited by everything from receiving the fruits and the delivery time. It was super quick. Took less than 2 days. Thank you very much, my exotic fruits for making my dayyy!!! ❤️

2025年2月6日
自発的なレビュー
My Exotic Fruit ロゴ

My Exotic Fruit からの回答

Hello Chel, well thank you so much for such a glowing review. It has been shared with the whole team and will be displayed in our warehouse with rest of our fantastic customer reviews. I'm glad you enjoyed the barhi dates and that they arrived quickly. Many thanks, Colin, Managing Director

Ps: The barhi dates are still in season. They are currently coming from Namibia and are available both online and in our shop.

5つ星のうち5の評価

SUPER IMPRESSED WITH QUALITY & DELIVERY

I don't usually do a review unless asked. But I wanted to share my experience with this newly found exotic fruit company. My order came this morning. I was both ecstatic and pleasantly surprised of the professionalism and care, with attention to detail my order was delivered.
Fruits this fragile need a special tender care to them, to keep them undamaged. Even the yam, with a slight bruising and we have rot that sets in.
My order came well wrapped in individual cases, with good amount of padding. Super impressed. I've ordered fruits and yam before, always came damaged or rotten. But these came fresh. Yes the Sharon fruit, and may others ripple overtime. Anyone who is familiar with exotic fruits know that you buy them u ripened and they will ripen overtime, otherwise, buying them ripened will see to it that the fruit becomes rotten on delivery. So, if one wants ripened fruits buy directly from shop.

Overall, an excellent company, producing excellent food. Not sure if any are organic however, it would be interesting if the farmers use pesticides. Usually, indonesia and Africa they are grown organically. But if there is a corporate business behind this, then it won't be organic. Another question I ask, is it Gmo, since everything else is (almost). It's my first time buying. I will gauge myself overtime. Or if the company would like to enlighten us?

2025年1月28日
自発的なレビュー
5つ星のうち5の評価

Excellent service and high quality produce…

I ordered some bergamots to make marmalade as the ones I grow were not yet ripe. Ordering process on line is clear and easy and communication was good regarding order acknowledgement and dispatch date.
The fruit were ripe, very well packaged and delivered on the specified day. Will certainly use this company again.

2025年1月20日
自発的なレビュー
My Exotic Fruit ロゴ

My Exotic Fruit からの回答

Hello William, thank you very much for your order, I'm glad you found the process clear and easy. I hope the bergamot marmalade turned out well. Impressed to hear you are growing bergamot here in the UK. Our bergamot will be around for around another month. Many thanks, Colin, Managing Director

5つ星のうち5の評価

The best on the market

Wow I was so pleased when I opened the box of my exotic fruit. Passion fruit, mango soursop and papaya. The attention to detail in the care and packaging is seconded to none.
Absolutely delighted not one bit of damage to any fruit. The passion fruit tastes out of this world so fresh and well worth the money. Do not hesitate to buy from this company the products and customers service is wonderful. Special thank to Nicky your doing amazing never change .

2025年1月15日
自発的なレビュー
5つ星のうち5の評価

BIG thank you to the team

I would like to say a BIG thank you the My Exotic Fruit team for making mine and my families Christmas oh so special! From enquires to delivery, both customer service and fruit quality was on point. I surprised my whole family with a cacao pod each to try, which I was told they were the highlight of everyone's Christmas. I got in contact to enquire about delivery as close to Christmas as possible to ensure freshness. Sarah did not disappoint! She made sure the fruits came exactly when expected and the produce was perfectly ripe. We sat together as we tried the fruit, the reaction process was very interesting and exciting. The fruit has a surprisingly delicious flavour, reminds me of mangos and passion fruit. We then fermented, collected the cacao beans and roasted them. We all thoroughly enjoyed the whole experience, and we now have cacao beans and powders to create the most delicious dark hot chocolate. Each family member then asked me for the details so that they could order more and try some new fruit, success!.. Thank you so much again to Sarah and the team for creating a very magical Christmas for our family.

2024年12月25日
自発的なレビュー

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