I absolutely love MyFirstWig. I’ve been a loyal customer for about 10 years, and the quality has always been exceptional. Consistently beautiful, reliable, and worth every dime. The human hai... もっと見る
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I would give this company zero stars if I could. This is a warning to all ladies wishing to purchase wigs PLEASE stay away from this company they are SCAMMERS. Save your hard earned cash which peopl... もっと見る
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I have tried many many wig Companies… Myfirstwig company is the only company I will order from now Never had a problem with any of their wigs very little shedding, which is natural. You get exact... もっと見る
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I have been purchasing units from My first wig for years. Whenever,I reached out to them with an issue or concern about any unit I have order, their response is always to satisfy my issue or concern... もっと見る
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企業情報
当該企業による記述
"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginner
連絡先
3.2
まあまあ
863件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional Quality and Ready to Wear!
I recently purchased a unit from My First Wig, and I couldn't be more pleased. The wig was already pre-plucked, bleached, and ready to go straight out of the box. The quality of the hair is impeccable, and while I had the option to make adjustments, there was honestly nothing more that needed to be done.
The unit arrived just in time for my business trip, and I received numerous compliments on how natural it looked. I chose the Natural Yaki wig, which has a beautiful texture that mimics a relaxed blowout. It's important to note that this wig is designed to hold curls for just a few hours, which I found perfect for a natural look. The curls fall gracefully, adding to its authentic appearance.
Overall, I’m extremely happy with my purchase and have already bought another unit same texture but in the elegant
bob. My First Wig truly delivers on quality and convenience. Highly recommended!
P.s their customers service is some of the best I have received from a hair company you can tell they take pride in what they are doing in the beauty industry.
Thank you Jessica T White
2024年7月9日
自発的なレビュー
My First Wig からの回答
Dear Jessica,
Thank you for your wonderful feedback! We are delighted to hear that you are pleased with your My First Wig purchase and that the wig exceeded your expectations. We aim to provide top-notch quality and convenience to our customers, and we are thrilled that you had a positive experience with us. Your satisfaction is our priority. Should you need any further assistance or have any questions, feel free to reach out. Thank you again for choosing My First Wig!
Best Regards,
Myfirstwig Customer Service Team
The hairline on this wig is so natural
The hairline on this wig is so natural! I love that it looks like my own hair!
2024年7月10日
My First Wig からの回答
Dear Lsla,
We're thrilled to hear that you love the natural look of the hairline on your wig, and we're glad we could meet your expectations. If you have any further feedback or need assistance, please don't hesitate to let us know. Thank you for choosing My First Wig!
Best Regards,
Myfirstwig Customer Service Team
My First Wig からの回答
Dear Ailish,
Absolutely fantastic to hear that! It means a lot to us! We appreciate your kind words and look forward to serving you again.
Best Regards,
Myfirstwig Customer Service Team
My wig arrived just in time for my…
My wig arrived just in time for my birthday! I love it so much and I've been getting so many compliments.
2024年7月17日
My First Wig からの回答
Dear Saffron,
It's wonderful to hear that your wig arrived in time for your birthday and that you are receiving so many compliments! We're thrilled that you love it. Thank you for choosing My First Wig and look forward to serving you again.
Best Regards,
Myfirstwig Customer Service Team
I love my new wig
I love my new wig! It smelled amazing when I just opened the package! It looked so natural and felt so soft! I'm so happy with my first wig!
2024年7月18日
My First Wig からの回答
Dear Olivia,
We are delighted to hear that you love your new wig! It's amazing that it smelled so good when you opened the package and looked natural and felt soft. Your satisfaction is our priority.
Best Regards,
Myfirstwig Customer Service Team
it arrived on time
My wig arrived on time and I love it! Their guys are the best, and their customer service is amazing!
2024年7月11日
My First Wig からの回答
Dear Ava,
We're so glad to hear that your wig arrived on time and that you love it! Thank you for the kind words about our team and customer service. Your satisfaction is our top priority at Myfirstwig!
Warm Regards,
Myfirstwig Customer Service Team
I’m so impressed
I just got my wig and I'm so happy with it! This was my first time ordering a wig and I love it!
2024年7月18日
My First Wig からの回答
Dear Sarah,
We're thrilled to hear that you are so happy with your wig, especially since it was your first time ordering from Myfirstwig! Your satisfaction means everything to us. Enjoy your new wig!
Kind Regards,
Myfirstwig Customer Service Team
AMAZING WIG!!! I'M IN LOVE!!
My first wig has done it again!! They are the ONLY vendor that I trust! This wig exceeded my expectations! I knew it would be great, but it is beyond beautiful!! I would also like to thank the amazing customer service girls who always go above and beyond to make sure that everything is perfect. Thank you so much for making me feel beautiful! Customer for LIFE!!! Jaimee
2024年8月7日
自発的なレビュー
My First Wig からの回答
Dear Aimee,
We are absolutely thrilled that your experience with Myfirstwig exceeded your expectations! It's comments like yours that make our work so rewarding. Thank you for your trust and loyalty. We're delighted that we could make you feel beautiful.
Best regards,
My First Wig Customer Service
My First Wig からの回答
Dear Avery,
We're thrilled to hear that the wig is perfect for you! Your satisfaction is our priority. We're glad you appreciate the free gifts. Thank you for choosing Myfirstwig!
Best regards,
My First Wig Customer Service
How easy it is to apply My First Wigs
What made my experience great, was the painless and simple installation of the unit. The 4-in-1 system My First Wigs has is unmatched.
2024年7月18日
自発的なレビュー
My First Wig からの回答
Dear Sharon,
We're thrilled to hear that you had a great experience with the painless and simple installation of our wig. Enjoy your new look!We appreciate your support and look forward to serving you again soon.
Best regards,
My First Wig Customer Service
The packaging and everything were…
The packaging and everything were amazing, and the hair quality and the color are awsome.
2024年7月15日
My First Wig からの回答
Dear Natalie,
We're thrilled to hear that you found the packaging and everything to be amazing. It's great to know that you are pleased with the hair quality and color. We appreciate your support and look forward to serving you again.
Best Regards,
Myfirstwig Customer Service Team
Curly wig
Very happy with my order. It's exactly what is on the website.
The customer service was great and delivery was within the time period.
2024年7月29日
自発的なレビュー
My First Wig からの回答
Dear Michelle,
Thank you for your positive feedback! We're glad to hear that you're happy with your order and that our customer service and delivery met your expectations. Let us know if there's anything else we can assist you with.We appreciate your support and look forward to serving you again.
Best Regards,
Myfirstwig Customer Service Team
Loyal Customer
I’ve ordered several (5 wigs) from my first wig, and each product and experience has been great. Some wigs can take about 2-3 weeks to arrive, but the quality is indisputable. I used to purchase human hair wigs from Amazon. Though they would arrive in 1-3 days, the hair would only last a week or two due to poor quality. Highly recommend myfirstwig for their consistent quality & service. Switching to myfirstwig, cut my install time down tremendously, due to how well they prepare the wig with bleached knots and pre-plucked.
2024年7月29日
自発的なレビュー
My First Wig からの回答
Dear Valued Customer,
Thank you for sharing your positive experience with us. We're delighted to hear that you've been satisfied with the quality and service of Myfirstwig. Your feedback on the preparation of the wig with bleached knots and pre-plucked is much appreciated. We're glad we could cut down your install time tremendously. Thank you for recommending us!
Best Regards,
Myfirstwig Customer Service Team
cute and beautiful
The wig with side part is cute and beautiful, light weight, and perfect for the summer.
2024年7月16日
My First Wig からの回答
Dear Hazel,
We're thrilled to hear that you love the wig with the side part. Enjoy your new look!Thank you for your positive feedback!
Best Regards,
Myfirstwig Customer Service Team
I appreciate the exceptional support…
I appreciate the exceptional support Nicole provided during my purchase. And the wig is really good quality.
2024年7月4日
My First Wig からの回答
Dear Grace,
Thank you for your kind feedback about the exceptional support provided by Nicole. We're glad to hear that you're pleased with the quality of the wig. Your satisfaction is important to us, and we're grateful for your support.
We look forward to serving you again.
Best Regards,
Myfirstwig Customer Service Team
The new 3D fitted bob wig is one of the…
The new 3D fitted bob wig is one of the top wigs I've ever bought. I love everything about it.
2024年6月12日
My First Wig からの回答
Dear Shirley,
Thank you for your positive feedback on our new 3D fitted bob wig! We're delighted to hear that it has become one of your favorite wigs. Your satisfaction is our utmost priority, and we're thrilled that you love everything about it.
We appreciate your support and look forward to serving you again.
Best Regards,
Myfirstwig Customer Service Team
I really love my afro kinky straight…
I really love my afro kinky straight wig, the texture mimics my natural relaxed hair and looks great. It's my daily must have wig.
2024年6月12日
My First Wig からの回答
Dear Theresa,
Thank you for sharing your love for our afro kinky straight wig! We're thrilled to hear that it's become your daily must-have. We strive to provide wigs that mimic the natural texture and look great, and we're delighted to have met your expectations.
We appreciate your support and hope to serve you again soon.
Best Regards,
Myfirstwig Customer Service Team
Sent me a horrible cheap synthetic…
Sent me a horrible cheap synthetic looking wig . Waste of money . Wig is totally different from Website it’s like that made the wig with synthetic hair . You cannot curl it will not hold a curl . A waste of $175 will never order from them again
2024年7月24日
自発的なレビュー
My First Wig からの回答
Dear Magan,
We are sorry to hear about your experience with the wig. We can assure all our customers that Myfirstwig only provides human hair wigs, which can be dyed and styled with flat irons or curling wands. If you are unsatisfied with the wig, please contact our customer service, and we will do our best to resolve your issue and provide a satisfactory solution for you.Thank you for bringing this to our attention.
Best Regards,
Myfirstwig Customer Service Team
Outstanding Experience with My First Wig!
I am thrilled to share my exceptional experience with My First Wig, which truly deserves its 5-star rating! From the moment I ordered my first wig over a year ago, I have been completely hooked. The quality of the hair is simply incredible, and the thoughtful addition of complementary products to my order is the perfect touch. I have never been disappointed with any of the wigs I’ve purchased.
The customer service at My First Wig is unparalleled. If other companies matched the level of service I’ve received, I am confident they would thrive for many years. On two separate occasions, I requested rush orders, and both times, they arrived precisely when needed, despite the tight deadlines. The team provided follow-ups, status updates, and honest communication, which I deeply appreciated. If I could give 10 stars, I would do so in a heartbeat!
I am a devoted fan of My First Wig and will be a loyal customer for life.
Thank you, Nicole and the entire team!
2024年6月28日
自発的なレビュー
My First Wig からの回答
Dear Camele,
Thank you for sharing your wonderful experience with us at My First Wig! We are delighted to hear that you have been completely satisfied with the quality of our wigs and the level of service provided. Your kind words about the customer service team have truly brightened our day. We are committed to ensuring that our customers receive exceptional products and service, and we're thrilled to have you as a loyal customer.
We appreciate your support and look forward to serving you again soon.
Best regards,
My First Wig Customer Service
You get excalty what you order.
The wig was sent exactly as ordered. It was as easy as out the box and go. This was the best wig I've ever ordered from anywhere. I love the attention to detail on this wig.
2024年7月19日
自発的なレビュー
My First Wig からの回答
Dear Joyce,
We're thrilled to hear that you are satisfied with your wavy wig! Thank you for your positive feedback about the quality and attention to detail. If you have any further questions or need assistance, feel free to reach out to us.
Best regards,
MyFirstWig Customer Service
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