Myflorista レビュー 

Unfortunately the flowers that arrived were not of good quality as they appeared dried out and not fresh. The petals turned out waxy and was probably flattened during the delivery. I understand that it is not hand delivered but it would have fared better if it was properly packed/box.

I contacted them through WhatsApp and my message went unread. No response, nothing!

Totally zero customer service!

Do not order here! You have been warned.

Flowers were near withered, not fresh and the quality was poor. I regret that I ordered from this shop. Never again. Waste of money. Never buy from this store!!!!

Finally arrived lol, but very expensive for how small the flowers are

I have placed three orders with this company, and every order was screwed up. The last order was for 13 a 13-year-old, where I ordered a chocolate truffle cake. I had placed the order a week in advance. Before going to bed, I contacted customer support to make sure the order would go through without a problem, and I was assured it would. When I woke up the next morning, I found a text stating that the bakery they use had run out of the cake I ordered. They asked if I wanted to exchange the cake for a chocolate cake or a mango cake. They decided, since I did not answer the phone, to exchange the original chocolate cake for Mango, even though a chocolate cake was available. When I contacted customer support, they blamed me for not answering my phone at 140am, refused to provide a receipt for the cake, and refused to refund me.

On previous orders, they were 2 days late on delivery, and on the first order I placed, they could not find the flowers I paid for and substituted tulips with roses. All of which was done without disclosing any price differences, meaning they bait-and-switch products.

I asked for what was a simple delivery, and they just took the money and never delivered the flowers. Very poor service and customer service. I would not recommend the scammers to anybody.

I purchased online, pick the best flowers I could find and then they delivered the wrong flowers. They've changed it without notification. Completely ruined an important event. I've emailed them (took them awhile to respond) but when they did...Their reply was "The flowers have been delivered" l requested for refund. But completely ignored. That's how they treat their customer, and by the way they will not answer whatsover in WhatsApp (as they claimed they're 24hrs). WORST FLOWER SHOP!!!

I'm writing to express my extreme disappointment and frustration with the service I've received from myflorista.ph regarding my order. Not only was the item not delivered on time and within the time of event, but your team also showed a lack of effort in verifying or locating the address. Showed no empathy too. The staff spent hours arguing and reasoning with me instead of addressing the issue and focusing on resolution.

I'm appalled by the handling of my order/delivery. Despite initial claims that the address didn't exist, your team eventually found it and delivered the flowers. However, due to the delay, the purpose of the gift- to celebrate a significant event was ruined. The flowers were intended as a surprise gift to celebrate a significant achievement, and the failure to deliver ruined the surprise and diminished the celebratory moment. I hope you can understand the emotional value attached to this gift and take steps to prevent similar issues in the future.

I was forced to accept the product due to your refusal to refund the money, despite your company's failure to deliver as promised. I'm still frustrated about the whole experience and the refusal to take accountability for the inconvenience caused.

Sincerely,
Charmaine

I ordered birthday flowers, they failed to deliver, then they cancelled my order and they dont pick up the phone for my refund. When I used another number they responded, then asked for my refund they went silent again. They are scammers please dont order from them.

I ordered a bouquet and gift for my child's teacher on her birthday, to be delivered to the class. Over $300.
The delivery service said they could not deliver because they could not call the teacher. They had a valid name and valid school address. They lied and said that security would not let them in. Upon questioning security, school staff and security footage, it was revealed that the driver never even exited his vehicle. MyFlorista staff say that they needed a receiver phone number to deliver. They have MY phone number in my account on record if they had an issue (which they later used to let me know that they could not deliver, by the way).
This company absolutely RUINED our class surprise for the teacher on her birthday, because they not even attempt to make it right. Their driver could not wait 5 minutes for my wife to personally go down to the school.
I hate leaving bad reviews, but I have used this company a few times in the past. Their arrangements are always considerably smaller than the photos online, and often wilt in un-refrigerated delivery trucks. I paid extra to get reputable service from a bigger company, but I can say this: I will NEVER give them another dime, especially after their rep stated in my WhatsApp that it was my fault for not giving them the teachers phone number. That kind of defeats the whole purpose of a surprise, right?? Besides, a teacher would never answer her phone in class.

Order not delivered

I placed the order it has not been delivees, Status still In Process. I have reached out to customer serivces three times no response
Order Details:
Order Number: GSP71916
Order Amount: $ 50.10 / PHP 2925.60
Order Date: 2025-05-15 04:42:04
Delivery Date: 15 May 2025
Payment Status: Received
Order Status: In Process

I paid for an order, they were late, they respond very slowly, now I want to get my money back from them

SCAMMERS , Sooooo disappointing , I HATE THEIVES. Took my money, no response. I've send messages via, Facebook, Messenger, Whatsapp and email. with no reply.

SCAMMERS!!! I ordered flowers and chocolates on Feb. 6th for Valentine Day delivery. This was the second time using this site and for the second time they did not have what I ordered and had to substitute. When I placed my order on Feb. 6th, it clearly stated that the delivery would be made on Feb. 13th or 14th. On Feb. 15th, they contacted me to state that the recipient had not responded to three attempts to contact her. My girlfriend said that she never received any notifications. I provided my girlfriend's contact number, a map screenshot with my girlfriend's house clearly circled on the map, a street view of her house, and as of Feb. 17th, the flowers and chocolates still not have been delivered and I was told that in the Terms and Conditions it states that this we cannot guarantee delivery on a specific date despite clearly stating the delivery would be made on the 13th or 14th on my purchase receipt. Stay away from this company. You will not get what you ordered and they will scam you out of your money. As of today, my girlfriend has not received what I purchased and I have not received a refund. Use them at your own risk!!!

They will just take your money and stop replying to your messages. 0/10 do not recommend.

DON'T BUY ANYTHING FROM THESE PEOPLE THEY ARE A SCAM SCAM SCAM SCAM SCAM SCAM LYING PEOPLE AND FALSE ADVERTISING THEY SAY THEY WILL DELIVER YOUR FLOWERS?! NO THEY WON'T THEY WILL JUST TAKE YOUR MONEY AND RUN!

It should be a NEGATIVE STAR. They do not deserve even a one-star.
NEVER AGAIN.
What i experienced with this shop is horrible. Nothing about them is good, NOTHING.

Complete rogues,my late friend was laid to rest at 10 am today in the Philippines and these lying b@stards said his funeral was yesterday and there was nobody to receive his flowers at the chapel of rest ,I'll be suing you and anyone reading this never buy from them as they are cheats and liars ,liars and cheats

I ordered flowers midday May 10 for delivery May 11 or 12. I received a confirmation of delivery! The recipient did not get them. I have not received any reply from myfloristsph after multiple attempts to reach them since May 14.
This business Appears to be a Scam !

This is the second time I have ordered flowers for evening delivery. yet they deliver at noon when no one is home. no one from the company answers, they don't care at all, only if they get their money. I do not recommend.

Delivery came a day late which ruined the surprise.

Admin claimed they sent an email as they could not find the address but no email was received.

They also claimed that nobody answered on the phone number provided, but when given another number to call, they did not call anyway.