Floral Delights PH レビュー 83

TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Everything went just well, from communication to be just in time and the flower bouquet was wonderful. I wouldn’t have expected that it would be that easy to order from Germany and deliver to the Phi... もっと見る

5つ星のうち5の評価

Super friendly and easy to use. I tried several other companies in the Philippines and none would deliver to my location. Not only does floral delights deliver but they do it same day short notice as... もっと見る

5つ星のうち5の評価

My experience dealing with Floral Delights was a pleasant and easy process . It was my first time arranging to have a floral arrangement sent to my girlfriend in the Philippines to surprise her f... もっと見る

5つ星のうち1の評価

The communication was excellent. The flower quality was great. The service was excellent. How ever the courier delivered the wrong flowers which were half the size and had the incorrect card. The mess... もっと見る

企業情報

  1. 花の宅配
  2. 花屋

当該企業による記述

Floral Delights PH is the premium online marketplace in the Philippines that connects customers with independent flower shops and florists to deliver beautiful bouquets and floral arrangements. Founded with the mission to bring the local florist experience online, Floral Delights emphasizes quality, creativity, and affordability. We carefully select partner florists who share a passion for flowers and excellent service, ensuring each bouquet is fresh, hand-delivered, and delivered on time. We aim to revolutionize flower delivery in the Philippines making it easier to find the ideal florist that suits you, and provide customers with an easy accessible online payment platform. We look to find florists who provide same-day delivery in all areas of the Philippines, including the remote parts and islands. Customer experience is at the core of what we do —offering a seamless online ordering process, transparent pricing, and exceptional customer service.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

83件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 50%に回答しています

通常48時間以内に回答

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5つ星のうち5の評価

Everything went just well

Everything went just well, from communication to be just in time and the flower bouquet was wonderful. I wouldn’t have expected that it would be that easy to order from Germany and deliver to the Philippines. It makes me feel very good for the next time, when I make my next commission, that all will be work perfectly again.
Thank you so much.

2026年4月18日
自発的なレビュー
5つ星のうち5の評価

Very Happy to Find Them

Super friendly and easy to use. I tried several other companies in the Philippines and none would deliver to my location. Not only does floral delights deliver but they do it same day short notice as well! Thank You!

2026年4月8日
自発的なレビュー
5つ星のうち5の評価

Birthday Surprise flower for my girlfriend .

My experience dealing with Floral Delights was a pleasant and easy process .
It was my first time arranging to have a floral arrangement sent to my girlfriend in the Philippines to surprise her for her Birthday .
The flowers were exactly like the picture on the Website , fresh and fragrant and my girlfriend loved them along with the vase and balloon .
I will be using Floral Delights for my future Floral requirements in the future .
I thoroughly recommend using Floral Delights and will be telling my friend who also has a girlfriend in the Philippines .

2026年4月8日
自発的なレビュー
5つ星のうち1の評価

The communication was excellent

The communication was excellent. The flower quality was great. The service was excellent. How ever the courier delivered the wrong flowers which were half the size and had the incorrect card. The message on the wrong card was not received well resulting in a huge fight and ending of the relationship.

2026年3月30日
自発的なレビュー
5つ星のうち5の評価

Fresh flowers and a very friendly &…

Fresh flowers and a very friendly & polite customer service via WhatsApp.

One advice for fellow customers - please provide the recipient's phone number in your delivery instructions for the delivery person to avoid confusion when it comes to locating the destination; this florist uses a third-party delivery service.

2026年3月21日
自発的なレビュー
5つ星のうち5の評価

Super service

Super service, très rapide au top.
J'ai réservé le 12 mars au soir, ( heure suisse) à 10h du matin ( heure suisse) ma fiancée à reçu les fleurs de très bonne qualité et en plus dans un endroit assez reculé. Je recommande vivement ce service.

2026年3月13日
自発的なレビュー
5つ星のうち5の評価

The service was truly excellent

The service was truly excellent. Even though I wasn’t able to answer the delivery driver’s question about the landmark, everything was handled professionally and efficiently.

I was genuinely surprised that they managed to deliver even to such isolated and remote areas... that was really impressive. On top of that, I placed the order just the day before, or possibly even the same day considering the time difference from where I was ordering... which makes the successful delivery even more remarkable.

Most importantly, the delivery was completed exactly as planned, and I truly appreciate that.

Thank you very much for the outstanding service. I will definitely use your services again as soon as the opportunity arises.

Thank you again, Floral Delights!

2026年2月25日
自発的なレビュー
5つ星のうち1の評価

Horrible quality and customer service

I ordered their "Cupid's Delight" worth 2,799 on Feb 9, to be delivered on 02/13. I called early to confirm the delivery. When the courier arrived, To my disappointment, they delivered the wrong bouquet, an obviously inferior one. I called them and told them about the error. They sent out another courier to pick up the bouquet (And they should have already delivered the right one, but didn't). A few minutes later another courier arrived, and asked for the item to be picked up. I told them that I was expecting a delivery (The florist made a mistake in the booking process). I called the flower shop again. Some time after, courier #3 arrived. I was hoping that they got it right this time but NO. They sent another subpar bouquet. NOT worth what I paid for. Despite several calls and attempts to give them the opportunity to get it right, I did NOT get the bouquet I ordered. They offered a 15% refund. 15%!!! Not even half of what the order was, not to mention the inconvenience I experienced. I will definitely NOT order again. And I definitely do NOT recommend this shop.I understand that they're busy because of the occassion, but three mistakes without resolution is NOT ACCEPTABLE. Poor customer service and poor quality.

2026年2月13日
自発的なレビュー
Floral Delights PH ロゴ

Floral Delights PH からの回答

Thank you for sharing your feedback. We truly understand how important this occasion was, and we’re sorry that the experience did not meet your expectations.

We would also like to clarify that we did not refund only 15%. A full refund of the total amount paid (₱2,799) was processed once we confirmed that the arrangement delivered did not meet your preference. We would never withhold payment for an order that a client was not satisfied with.

Valentine’s week is an extremely high-volume period for all florists nationwide, and while adjustments and substitutions sometimes happen due to availability and booking pressures, we acknowledge that the multiple courier movements and coordination lapses caused inconvenience on your end. That was certainly not our intention.

We continuously work with our partner florists and logistics teams to improve quality control and booking accuracy, especially during peak seasons. Your feedback has been noted and escalated internally so we can strengthen our processes moving forward.

We appreciate you giving us the opportunity to address this and wish you all the best

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