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Excellent service from the technician

Efficient and competent

Repairman actually came next day instead of the advised time of a week so that was a bonus!
Gary the Repairman was extremely helpful and managed to do a repair rather than wait weeks for a replacement.

The gentleman who came was very efficient and left no mess at all and made the repair with the chair as good as nee

Thanks so much for the repairs off my sofa great thanks 🙏

Very professional, polite. Excellent service. Very happy with thr result.

Matt was on time polite and very efficient. Would recommend a company to use

We was issued a 3 hour time slot the night before,on the day the technician phoned to tell us what time he would arrive on arrival he gave a friendly / professional service. On the assessment of the work required he kept us informed of what he was going to do.Completed in 40 minutes no mess at all. It now looks like new again, the technician is a credit to emmiera group. Yes i would definitely recommend emmiera. Thank-you

Friendly polite engineer cleaned up after himself. The only issue I had was not being kept up to date with the eta.

I ordered a lot of furniture from Oak furniture land and the coffee table had an accident. There availability was very poor , but in the end the technician turned up to do the repair and now it is 10 times worse. A beautiful solid oak table cover in runs and drip marks and looks absolutely horrendous. I am absolutely devastated. No after care support.

4 stars for trying. My leather chair had a heat gun on it to try and straighten out the leather on the arm, that was creased tight in one pjace and floppy elsewhere, but not long after he left it sprung back to how it was before it was done. A brand new chair, shop won't replace because of a manufacturing fault. They will keep sending out this company to try to fix it, what's the point, upholster was very polite and professional but its very difficult to put right a manufacturing fault, just wish this would be acknowledged that's all.

The only downside was the 14 week wait for the job to be carried out, otherwise the engineer was polite, friendly and very professional, he was respectful of our property and didn’t waste any time getting on with and completing the job.

The repair on our oak table was great. It has been made to look like the grain of the wood.

Yes 3 hours had big job considering only been with company he pleasant polite

From start to finish, my case was felt with professionally. I was contacted by a representative, which a choice of available dates. I was also sent an email reminder a few days before my appointment. I was contacted the evening before with my specific time slot.

The technician that attended was very friendly, funny, and polite. He fixed everything whilst giving me pointers on how to fix the issue if it ever happened again.

Overall experience was 10/10, and I would recommend this company to friends and family.

He very quickly found the reason the bed had stopped working, repaired the controller to the bed and helped put the mattress back. He also guided me through how to re-pair tge controller for the future.

Russell was efficient, knowledgeable, friendly and helpful.
Excellent visit in the time specified and satisfactory repair.

My engineer was exceptionally punctual, the communication throughout was excellent. To top it off the gentleman did a fantastic job of repairing my sofa. Would definitely recommend.