Your support system is outstanding! And the response time is fast. I received nothing but positive reinforcement from the team. The reason for cancelling my program had to do with the way Ozempic... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been trying to download or get my reception transferred to my preferred pharmacy. As soon as I requested this they have stopped responding to me on time and I only get one reply a day. The keep... もっと見る
This company is incredibly easy to deal with. Their service is reliable and free of surprises. Shipments are always fast and on time, and the app makes it easy to track your order, eating, exercise... もっと見る
企業が回答しました
I highly recommend Juniper to anyone struggling to lose weight. For myself, I was always that girl who could eat anything she wanted, all the time, while being able to maintain my weight of 125-130 l... もっと見る
企業情報
当該企業による記述
Juniper is an online clinic providing treatments for sustained weight loss. Address weight gain where it begins with a modern, medical approach that targets your biology. Designed and conducted by Canada-based medical experts and health coaches. Join Juniper and get access to scientifically proven weight loss medications, clinical support, and access to a thriving community of people sharing the same journey together.
連絡先
カナダ
- myjuniper.ca
4.4
優良
41件のレビュー
ネガティブなレビューの 66％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You are always available for support S
You are always available for support ! I’m going well on Wegovy and will soon have coverage. Do you accept Greenshield Insurance overage for Clients
2026年3月9日
Juniper CA からの回答
Hi Nancy! We're so happy to hear you're going well on your treatment!
For insurance, you are welcome to share an special authorization forms you require from Greenshield with us at hello@myjuniper.ca and we'd be happy to assist with those or anything you may require!
I'll also ask my team to reach out to you directly.
Verry good I'm satisfied
2026年3月9日
I appreciated the quick response and…
I appreciated the quick response and support getting all concerns dealt with
2026年3月2日
Wrong order sent to me
my order arrived with the wrong medication and the prescription showed it should have gone to a lady in BC not here in Alberta.
Frankly a bad mistake.
This has now been rectified and the customer service did a good job when they finally got on to it.
2026年3月6日
Juniper CA からの回答
Hi Simon, I'm so sorry to hear about the mix-up you experienced. We are getting to the bottom of it.
I understand you have recently been communicating with our Patient Support team. If there's anything else we can assist with, or if you have any further feedback for us, please don't hesitate to let us know.
Juniper has been great
Juniper has been great. This is my second order. I’ve been on my meds for 5 weeks. I like the app there is an AI available for quick questions. Very helpful. I haven’t used it yet but there is a 1-800 number I can call any time if I have any questions. Good experience all around.
2026年3月3日
I got a prompt response in answer to my…
I got a prompt response in answer to my question.
2026年2月22日
The app is amazing and the emails…
The app is amazing and the emails checking in seeing if I need anything updating me just an amazing experience and I’m only a week into the program
2026年2月20日
If you are thinking about it, reach out.
My experience has been very positive since the day I decided to reach out and would absolutely recommend!
2026年2月13日
The whole process is very easy
This is month 3 for me, the whole process has been very easy. I would highly recommend.
2026年2月19日
I was having trouble logging in to my…
I was having trouble logging in to my account, it was fixed quickly and customer service since, has been very efficient.
2026年2月15日
Plenty of helpful advice
Plenty of helpful advice, and check-ins. I've found the injection pen very easy and painless (and that's saying something for someone who hates needles).
2026年2月15日
Purolator fail
I have not received my order and leave for vacation. Just to clarify the frustration was with Purolator not Juniper, they were unaware of the issue until I wrote this review but did a thorough follow up - as well contacted Purolator. I did receive the product in the final hour but tracked it down myself and picked it up on a weekend ! Appreciate Juniper follow up and very happy with their customer support, service and product.
2026年2月19日
This service was fast and professional
This service was fast and professional. They took into consideration all of my history
2026年2月11日
It was very appealing and nice how…
It was very appealing and nice how easily accessible it was to get Ozempic after the initial consult. I appreciated the timeframe in which it was delivered. It arrived just a few business days after purchase. Which made it easy to start and remain motivated.
2026年1月11日
自発的なレビュー
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