Was only meant to purchase one or two items but ended up purchasing more than intended as kept on finding a reason. After all my purchases I’m now as organised as one can be! Great company, fast deli... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've never experienced such amazing customer service. I noticed a product I'd purchased had a missing part, over a year after my order and finding out said product was now discontinued. Katie from the... もっと見る
New pencil holding product made my life a lot easier as a makeup artist as now I can see them all upright instead of flipping open a book. They also introduced new brow brushes which I had purchased f... もっと見る
My items were beautifully packed and secure when I recieved them. I bought the twin bag divider system which is a super handy bag just that the corner slots can be awkward for putting your makeup in a... もっと見る
企業情報
当該企業による記述
We are the kit people! Professional makeup brushes and accessories designed by makeup artist James Molloy for makeup artists and makeup lovers. Validated by the world’s leading makeup artists, we put the fun in functional.
連絡先
Pear Mill, SK6 2BP, Stockport, 英国
- customerservices@mykitco.uk
- mykitco.uk
4.7
優良
81件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing product designs and solved many of of solutions didn’t even know was looking for
Was only meant to purchase one or two items but ended up purchasing more than intended as kept on finding a reason. After all my purchases I’m now as organised as one can be! Great company, fast delivery, smashing products / designs. Everything is unique, fully functional, versatile and has been designed, and thought out with a purpose in mind. There’s products that I wouldn’t have even considered thinking about which actually I found resolved a solution I was looking for. So win win! ShoppingShipping rates is reasonable which is a win for me and probably the reason I go back since the area I live in despite it being uk can cost more than a product for delivery alone. It was also a bonus that there was a really good offer back on in March which I took advantage of and saved my self a tidy sum with reward of now being fully organised and having everything I need.
Thank you for a great company and amazing products! Will be back!
2026年4月24日
Incredible Brand
Fast delivery, nicely packaged, incredible products. Highly recommend MyKitCo
2026年4月24日
Great multipurpose bursh!
2026年3月27日
Fastest delivery from across the world
Great options to choose from and fast delivery, Each item was wrapped in the best packaging- I loved unboxing as much as I love my new bag and brushes!
2026年3月26日
Love the mykitco bruhes and bags 💕
2026年3月27日
good quality
2026年3月27日
FAB product and ingenious design!
2026年2月23日
Great!
Fast delivery, very well packaged, and the product is really good quality! Will be ordering from mykitco again!
2026年1月26日
Not impressed by the quality
Not impressed by the quality - looks cheap, the segments aren't long enough for eyeshadow palettes and the zip sticks -i wish i hadn't purchased
2025年12月29日
MYKITCO. からの回答
So sorry to hear this, Sophia. As a regularly sold-out hero product of ours, this is shocking to hear and so sad this was not suitable for your needs.
I do hope you've reached out to our lovely team at customerservices@mykitco.uk who will be more than happy to help.
Best regards, MYKITCO
Order process was perfect
Order process was perfect. I haven't used my pouches yet but it will be ok I think.
2025年11月24日
Excellent customer service & best quality products!
I've never experienced such amazing customer service. I noticed a product I'd purchased had a missing part, over a year after my order and finding out said product was now discontinued. Katie from the MyKitCo team managed to locate the missing part and send it right away, free of charge! The tools and bags are by far the best on the market and clearly designed by a true professional and perfectionist. Thank you for the exceptional service.
2025年11月28日
自発的なレビュー
gold cosmetic bags
and they are golden because you will have to pay $30 for shipping and $30 for customs, which you will find out about a few days after payment
2025年9月24日
MYKITCO. からの回答
Good afternoon Viktoria
We’re really sorry this was your experience. We know surprise customs charges are never a good feeling.
Just to explain a little further, import duties and taxes are set by the US government and are the customer’s responsibility. We flag this on our site and again at checkout when you pick your shipping option, but we understand it doesn’t make it any less frustrating when the bill arrives.
This year in particular the USA has changed tariffs on international shipments, and while we’ve absorbed as much as we can as a smaller independent brand, it unfortunately still hits USA orders hardest. For bigger orders (over £200) we do offer free shipping with zero customs, and we also partner with trusted retailers in the US so customers can shop locally and avoid the bulk of these costs altogether.
We totally appreciate how disappointing this experience was for you, and your feedback has pushed us to review in more detail how clearly we communicate this so others don’t get caught out.
We’d love the chance to give you a better experience in the future, and sincerely hope to welcome you back when the customs processing and overall situation has significantly settled.
Best regards
MYKITCO
Best brushes ever
Love the brushes I bought , perfect for my job I would love to buy them all. The best brushes ever.
2025年8月26日
The product is great
2025年7月28日
MYKITCO. からの回答
Thank you so much for your trust and support in the brand. Love that we're a part of your kit!
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