MYKITCO. ロゎ
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MYKITCO. レビュヌ 81

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TrustScore 5段階評䟡の4.5

4.7

矎容補品提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Was only meant to purchase one or two items but ended up purchasing more than intended as kept on finding a reason. After all my purchases I’m now as organised as one can be! Great company, fast deli... もっず芋る

5぀星のうち5の評䟡

I've never experienced such amazing customer service. I noticed a product I'd purchased had a missing part, over a year after my order and finding out said product was now discontinued. Katie from the... もっず芋る

5぀星のうち5の評䟡

New pencil holding product made my life a lot easier as a makeup artist as now I can see them all upright instead of flipping open a book. They also introduced new brow brushes which I had purchased f... もっず芋る

5぀星のうち4の評䟡

My items were beautifully packed and secure when I recieved them. I bought the twin bag divider system which is a super handy bag just that the corner slots can be awkward for putting your makeup in a... もっず芋る

䌁業情報

  1. 矎容補品提䟛業者

圓該䌁業による蚘述

We are the kit people! Professional makeup brushes and accessories designed by makeup artist James Molloy for makeup artists and makeup lovers. Validated by the world’s leading makeup artists, we put the fun in functional.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

81件のレビュヌ

5぀星
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1぀星

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5぀星のうち5の評䟡

The service is so good

The service is so good

2025幎6月24日
MYKITCO. ロゎ

MYKITCO. からの回答

Thank you so much for your feedback. We love our products, but are even more proud when people recognise our service. It means so much to us. Thank you for including us in your kit!

5぀星のうち5の評䟡

A gift


My order is a present for a friend who requested this gift as a Christmas present so I cannot comment on the product myself. Suffice to say, I was kept well informed by MYKITCO re delivery of my purchase

2024幎11月25日
5぀星のうち1の評䟡

something seriously amiss here

I find it impossible to do business with this company. I registered an account but never received a verification email in over a week. I emailed customer service but likewise have not received a response. I wrote "I registered an account either Thursday or Friday last week but have not had a verification email. I can log in but cannot add an address therefore cannot order". Guess they're not interested in some people's custom.
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Response to your company's denial of responsibility - I signed into trustpilot with one email but contacted you on another. There are no emails in my junk folder. Maybe you should check YOUR junk older.
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I created an account and never received a verification email so cannot add an address. I sent an email to the address on your website CUSTOMERSERVICES(at)MYKITCO.UK but never received a response. I find it very difficult to believe that the error is on my side. My wife will buy elsewhere.
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I think you're just lying to look good in front of your customers, trying to save face.
Like I said my wife has ordered elsewhere.

2024幎8月16日
自発的なレビュヌ
MYKITCO. ロゎ

MYKITCO. からの回答

As a smaller independent business we value every single customer, or potential future customer, and are extremely proud of exemplary customer service. We also value our ratings and are deeply disappointed at your approach to this very questionable situation.
Not only can we not find any record of a VJ Cayman on our system, we have had no recent email matching any of the information provided. I implore you to check all your junk and spam folders, and email our customer service team who will be more than happy to help with any legitimate question or issue you may be encountering.
Best regards
Customer Relations
customerservices@mykitco.uk

Response to your comment

Still no email received but again we ask you to email us as again customers are our priority. Why would we ever not reply to someone wanting to spend their hard earned money with us? It would simply never make sense. So again please email us so we can help.
Also TP have requested your details for us to assist and we have still not received these.
Many thanks,
Customer Relations
Customerservices@mykitco.uk

We have still not had an email, or any details as requested by TP. We take great pride in helping all our customers and would love to help resolve this for you. Please do provide all details requested, and send us an email and we will look into this for you as a priority.
Best regards
Customer Relations
customerservices@mykitco.uk

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