My Organic Formula ロゎ
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My Organic Formula レビュヌ 659

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TrustScore 5段階評䟡の4.5

4.6

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5぀星のうち5の評䟡

We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... もっず芋る

5぀星のうち5の評䟡

The formula was amazing during such a dynamic and stressful time with my little one. Knowing that he was getting such great, dependable nutrition gave me peace of mind. The subscription option also en... もっず芋る

5぀星のうち5の評䟡

Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... もっず芋る

5぀星のうち5の評䟡

Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... もっず芋る

䌁業情報

  1. ベビヌ甚品店

圓該䌁業による蚘述

MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

659件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Wonderful customer service

I’ve had a subscription with My Organic Formula for few months now and have been so pleased with their services and how quick the delivery is to my doorstep in Canada. However I appreciate them even more now because my LO’s belly during the transition from stage 1 to stage 2 was upsetting her belly so I reached out to their team and WOW! I had such a prompt and thorough response from their team member (Prescila) who was not only so kind and sincere to my concerns but she also provided several recommendations for me. I am so grateful for your services My Organic Formula! Keep up the amazing work!

2025幎1月4日
自発的なレビュヌ
5぀星のうち5の評䟡

So impressed

Ordered in a panic as local stores had been out of formula for a couple weeks. I was pleasantly surprised that my order made it to my house from the Netherlands quicker than my Amazon packages I ordered from Canada before even placing this order. From order to door it was about 5 days

2024幎12月17日
5぀星のうち5の評䟡

Really happy with how quick and easy it


Really happy with how quick and easy it has been to order organic formula for our LO. It was inportant that we were able to access a high quality formula that was rigorously tested and that would ship to Canada, and My Organic Formula helped make that possible. Will be purchasing more in the near future.

2024幎12月6日
5぀星のうち2の評䟡

Organic Kendamil

Ordered two cans of the Stage 3 organic Kendamil Toddler milk, however, realized it was the EU version and not the UK version. This was my mistake. The cans arrived dented and look vastly different than the UK ones. I reached out by email for confirmation and questions about the EU product, and I have yet to get a response. I made a bottle tonight and it was not frothy at all, which is odd. I used the infant organic Kendamil UK and the toddler milk organic Kendamil UK, and both were very frothy. It makes me feel a little weary


2024幎12月11日
自発的なレビュヌ
My Organic Formula ロゎ

My Organic Formula からの回答

Dear,

Thank you for your review and apologies for the delay in our response. Your satisfaction is incredibly important to us and we have emailed an extensive response to you to hopefully take away any doubts.

I understand your concerns regarding the authenticity and quality of the Kendamil product you purchased. Please be assured, it is indeed an official Kendamil product. Kendamil offers specific versions for the UK and EU markets, both maintaining the same high standards of quality and organic certification. The Kendamil Bio Nature you received is tailored for the EU, featuring multi-language packaging and is distributed by official partners.

We take the authenticity and safety of our products very seriously, sourcing exclusively from trusted distributors and adhering to strict safety protocols. With over 10 years in the infant formula industry, we ensure every product is handled with the utmost care.

We have reached out to you by email as well to see how we can turn your experience into a much more positive one! Your trust and satisfaction are our top priorities.

Warm regards,
Team My Organic Formula

5぀星のうち1の評䟡

more expensive than other warehouse

more expensive than other warehouse。can not be return。

2024幎12月12日
My Organic Formula ロゎ

My Organic Formula からの回答

Dear,

Thank you for sharing your thoughts with us! We’re proud to offer some of the lowest prices online for our products, as we regularly monitor our competitors throughout Europe to ensure our deals are always fair.

Have you checked out our bundle offers? By purchasing more packs, the price per pack decreases significantly, which we believe is a fantastic option for our customers. Additionally, creating a subscription not only adds convenience but also saves you an extra 5%!

Regarding our no-return policy: This is because we need to make sure that every product sold in our store is unopened, undamaged and not handled by anyone except our own, trained staff and trusted couriers.
We know babies are sometimes picky eaters, or just don’t tolerate a new brand of formula. If things don’t work out with the brand you bought we offer our Satisfaction Guarantee program: We’ll give you a store credit for one unit so you can try another one on us. We’ll also help you to find the right option.

To better assist you, we'll be reaching out via email to discuss how we might further improve your experience with us.

We truly appreciate your feedback and look forward to serving you better.

Warm regards,
Team My Organic Formula

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