My Prepaid Center レビュー 

1,124
TrustScore 5段階評価の1.5

1.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

My virtual Mastercard is being declined everywhere I try to use it. When I tried to check the card details I got the following error: Err-4012: We apologize. We have identified an error on our side. P... もっと見る

企業が回答しました

5つ星のうち1の評価

My prepaid card from myprepaidcenter is activated but consistently declined (including for example at Amazon). The purchase attempts have been well within the card balance. I see that there seem to... もっと見る

企業が回答しました

5つ星のうち1の評価

I was given 4 of this gift cards from my employer as bonuses. I tried to use them several times online (as you have to pay $3 per card to have them converted to actual physical cards) to say they wer... もっと見る

企業が回答しました

5つ星のうち3の評価

This card is a promotional item through my company for redeeming rewards. I've had the card almost a year and its been fine for the most part. But recently I noticed some charges from Temu that I didn... もっと見る

企業が回答しました

企業情報

当該企業による記述

Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...


連絡先

1.3

ひどい

TrustScore 5段階評価の1.5

1124件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.3

すべてのレビュー

(1,124)

過去12か月のレビュー数: 287

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Unable to use master card received from company

Horrible experience. I got a virtual card as an award from the company I work and I am unable to use it online across any vendors . (I am based out of India and I can only use it online). I have sufficient balance in the card (over 500 USD) but no way to use it. Unable to even find an email address to raise my issue.

2026年8月10日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Soumi,

Thank you for sharing your experience. We have read your review and understand how frustrating it must be to receive a virtual card as an award, have a balance of over $500 USD available, and then be unable to use it for online purchases, especially when you are based in India and online transactions are your only option. We also know how concerning it can be when you are unable to easily find a way to contact support regarding the issue. We would appreciate the opportunity to review this further and assist you. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot and will need some additional information to investigate your card and help resolve this matter.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/20/2026:**

Hello Soumi, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

Myprepaid centre master card

I have prepaid master card, but transactions are getting declined. I am from India. We are not getting any help as well

2026年8月18日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Saurabh,

Thank you for sharing your feedback. We have read your review and understand how frustrating it must be to have transactions declined on your prepaid Mastercard, especially when you are located in India and have not been able to get the assistance you need. We would like the opportunity to look into this further and help resolve the issue. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot and will need some additional information to investigate and assist you further.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/20/2026:**

Hello Saurabh, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

So maddening

So maddening. I was sent this card by Doctor to help! It has not worked yet!
I have tried multiple locations and online.
Maybe I should call hospital to return it

2026年8月15日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello Anne,

Thank you for bringing this to our attention. I'm sorry for the frustration you've experienced while trying to use your card. We would like to look into this further and help get this resolved. Please check your email for a message from noreply.notifications@trustpilot.com, as we have reached out to gather additional information needed to assist you and investigate the issue with your card.

Regards,
Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

Zero Stars

Zero Stars. My Virtual Prepaid Mastercard is unusable because it is declined. The customer service phone line has a 90 minute wait with 50 plus callers ahead each time I try. There is no option on the website to submit an inquiry by e-mail. I cant believe how many reviews within the past few days are reporting the same problem.

2026年8月13日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello Jenna,

I'm sorry about that, and thank you for bringing this to our attention. We understand how frustrating it can be when your Virtual Prepaid Mastercard is declined and you're unable to get the assistance you need in a timely manner. We would like the opportunity to investigate this further and assist with resolving the issue. Please check for an email from noreply.notifications@trustpilot.com

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/15/2026:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

Worst experience

Worst experience. Got this card as an award from the company I work and I can't use it online. (Note, online is the only option I have). I have over 500 USD to spend however without a way. Pessible experience, the phone lines are only robots (better to have a FAQ only). No way to solve my issue.

2026年8月13日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello Emili,

I'm sorry about that, and I appreciate you taking the time to share your feedback. We understand how frustrating it can be when you're unable to use your card, especially when online purchases are your only option. We would like the opportunity to look into this further and help resolve the issue. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out to gather some additional information needed to assist you. We look forward to helping you get this resolved.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/18/2026:**

We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

probably one of the top 3 worst…

probably one of the top 3 worst platforms I've ever used. Poor quality website, no support, no people to help

2026年8月12日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello Franco,

We’re sorry about your experience and appreciate you taking the time to share your feedback. We understand your frustration regarding the website quality and the difficulty obtaining support. We would like the opportunity to investigate and assist further. Please check for an email from noreply.notifications@trustpilot.com and reply with the requested information so we can review your case and work toward a resolution.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/18/2026:**

We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

Got a $15 virtual Mastercard but it’s basically unusable.

Got a $15 virtual Mastercard from MyPrepaidCenter, but it’s basically unusable. Every online purchase gets declined, and the 3-D Secure verification fails even though all my information is correct. I’ve tried multiple merchants with the same result. Really frustrating to have money on a card that I can’t actually use.

2026年8月12日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Arlynu,

Thank you for sharing your experience. We have read your review and understand how frustrating it can be to have a virtual Mastercard with available funds that cannot be used as expected. We understand that your online purchases have been declined and that the 3-D Secure verification process has failed across multiple merchants, even though the information entered was correct. We would like the opportunity to review your card and investigate what may be causing these issues. Please check for an email from noreply.notifications@trustpilot.com, as we have contacted you through Trustpilot and will need additional information to securely review your account and provide further assistance. We appreciate your patience and look forward to helping resolve this matter.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/13/2026:**

Hello Arlynu, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

**Facebook Privacy Settlement…

**Facebook Privacy Settlement Mastercard — active balance but impossible to use**

I received a virtual Mastercard as part of the Facebook User Privacy Settlement. The settlement administrator confirmed that I should contact MyPrepaidCenter for assistance.

My card currently shows an available balance of approximately $30 and appears to be active. However, every online transaction I have attempted has been declined.

I have tried multiple completely unrelated online merchants, so this does not appear to be an issue with one particular merchant.

I am located in Lithuania, and I would like MyPrepaidCenter to investigate my specific card and determine why transactions are being declined.

The Facebook User Privacy Settlement administrator specifically directed me to MyPrepaidCenter or cardholder support at 1-844-340-1929.

I would appreciate it if a MyPrepaidCenter representative could contact me and investigate the card. I can provide the necessary card information securely through an appropriate support channel.

I am not posting my card number or security information publicly for obvious security reasons.

Thank you.

2026年5月1日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello,

Thank you for taking the time to share these details. We have read your review and understand your concern regarding your Facebook User Privacy Settlement virtual Mastercard, which shows an available balance but is being declined across multiple online merchants despite appearing active. We also appreciate that you were directed to MyPrepaidCenter for assistance and that you are seeking a review of your specific card while keeping your card information secure. We would like to investigate this further and gather the necessary details to assist you. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot and will need additional information through a secure channel to review your card and help determine the cause of the transaction declines. We appreciate your patience and look forward to assisting you.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/16/2026:**

Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

Doesn't work

I can't use my cards! They're declined everywhere

2026年8月10日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Mina,

Thank you for your review. We know how frustrating it can be when your cards are declined and you’re unable to use them as expected. We would like the opportunity to look into this further and help resolve the issue. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot to gather the information needed to investigate and provide additional assistance. We appreciate your time and look forward to working with you to address your concerns.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/12/2026:**

Hello Mina, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

Six Hours Wasted, No Resolution, and the Case Keeps Being Closed

I have had an extremely frustrating experience with MyPrepaidCenter.

My virtual card cannot be added to Apple Wallet. I contacted MyPrepaidCenter several times, spoke with Apple, and also attempted to contact Mastercard. Apple advised me that the card appeared to be blocked by Mastercard, but Mastercard’s automated system could not even locate the card, so I was unable to reach anyone who could assist.

Despite spending approximately six hours on hold and speaking with different representatives, I still do not have a resolution. Instead, I have received conflicting explanations, generic responses, and instructions that do not address the actual problem.

The latest “resolution” was to use a secondary mobile device. I do not own a second device, and MyPrepaidCenter has not explained why another device is required, how this would solve the underlying issue, or what customers without a second phone are expected to do. Am I supposed to purchase another phone simply to access and use my own funds?

Even more frustratingly, my case has repeatedly been marked as resolved when it clearly is not. Closing a support ticket does not resolve the problem.

I have also submitted a formal complaint and requested compensation for the considerable time and inconvenience caused, but I am still waiting for a proper update, a complaint reference number, and a response from someone capable of investigating the Mastercard or digital-wallet restriction.

The customer service process has been slow, inconsistent, and lacking in ownership. I have been passed between MyPrepaidCenter, Apple, and Mastercard, while MyPrepaidCenter appears not willing or able to investigate the issue properly.

Based on my experience, I cannot recommend MyPrepaidCenter. Customers should not have to spend hours chasing multiple companies simply to use funds that already belong to them.

*****UPDATE 1 *****

24 hours later, still no response.

*****UPDATE 2 *****

48 hours later, still no response.

Please acknowledge receipt of my emails and provide a substantive response as a matter of urgency.

If I continue to receive no meaningful response, I will have little choice but to escalate the matter beyond the normal help desk process, including seeking legal advice regarding my rights and the appropriate formal complaint or regulatory channels available to me.

I would prefer to resolve this directly with MyPrepaidCenter, but the continued lack of communication and failure to address the substance of the complaint is making that increasingly difficult.

2026年8月2日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello Gerry,

We’re sorry about the difficulties you've experienced and appreciate you taking the time to share this feedback. We understand your frustration regarding the issues adding your virtual card to Apple Wallet, the time spent seeking assistance, the conflicting information received, and your concerns about your case being marked as resolved before the matter was fully addressed. We would like the opportunity to investigate this further and assist you. Please check for an email from noreply.notifications@trustpilot.com, as we have sent a request for information needed to locate your account and continue working toward a resolution. We look forward to assisting you further.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/06/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

This company is a plain fraud

This company is a plain fraud. I received the $35 card and it is being declined EVERYWHERE. Tried to call their "customer service" -- it is an automated system that provides bunch of useless info. Most people value their time and do not put up a fight for a small amount of money. Then, after 6 months the funds are forfeit and these fraudsters just pocket your money. Just as a matter of principle, I will file a complaint with the district attorney's office.

2026年8月2日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Alex,

Thank you for sharing your feedback. We have read your review and understand your frustration regarding the difficulties you described when attempting to use your $35 card, as well as your concerns about the support experience and the availability of the funds. We would like the opportunity to review your situation further and assist with the card usage issues you encountered. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot to gather additional information needed to locate your card and investigate this matter. We look forward to working with you toward a resolution.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/04/2026:**

Hello Alex, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

I have used virtual prepaid Visa cards…

I have used virtual prepaid Visa cards from MistPlay that are activated through myprepaidcenter.com multiple times without a single problem but I recently received 3 cards that I have not been able to use anywhere due to being declined. This has been extremely frustrating and stressful because the money from those cards was meant to buy a replacement phone for mine that just went out and because of this problem I have been left without a phone.

Will update review if problem is resolved.

2026年7月28日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello Brandi,

Thank you for your review, and we're sorry for the frustration this situation has caused. We understand how important it was to access those funds, especially when they were intended to help replace your phone. We'd like to look into this further and assist you with the issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we have reached out to gather additional information needed to investigate and help resolve this matter.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 08/05/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

Card says funds don't expire but do

Card says funds don't expire then has a valid only date. Try to activate and it just spins after the information is entered--so can't activate, can't contact any one for resolution, can't create profile, so can't use. Exasperating and fraudulent.

Follow up. I was able to get card activated and used it before the deadline-not as planned however. The language on card is mixed so one has to be careful.

2026年7月28日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello there,

We're sorry for the frustration you've experienced with activating your card and the concerns regarding the card's validity date. We'd like the opportunity to look into this further and help resolve the issue. Please check for an email from noreply.notifications@trustpilot.com, as we have contacted you through Trustpilot to request additional information needed to investigate and assist you. We appreciate the chance to work with you toward a resolution.

Regards,
Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

Stolen Gift Cards

I had gift cards that were stolen and once recovered - all my funds were eroded due to inactivity fees ($300). The customer service agent was incredibly nice but unfortunately wasn’t able to offer any recourse to recover any of my funds. Super disappointing.

2026年7月25日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Jayme,

Thank you for taking the time to share your experience. We have read your review and know how disappointing it must be to recover your gift cards only to find that the remaining funds were reduced by inactivity fees. We appreciate your comments regarding the customer service representative who assisted you, and we understand your frustration about not receiving a resolution for the lost funds. We would like the opportunity to review the circumstances surrounding your cards and account in greater detail. Please check for an email from noreply.notifications@trustpilot.com and reply with the requested information so we can further assist you.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 07/27/2026:**

Hello Jayme, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

Received a Facebook Settlement virtual…however....

Received a Facebook Settlement virtual Mastercard.
Balance shows correctly, but every purchase is declined.
Transaction history is completely empty.
Please contact me.
My card has a balance, but every attempted purchase fails and no transaction history is generated at all.

Could you please verify whether this card is actually active on the Mastercard network?

2026年7月25日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Al Aly,

Thank you for bringing this to our attention. We have read your review and know how concerning it is to see an available balance on your virtual Mastercard while every purchase attempt is declined and no transaction history appears. We understand why you would want confirmation that the card is active and functioning correctly on the Mastercard network. We would like to investigate this matter further and verify the status of your card. Please check for an email from noreply.notifications@trustpilot.com and reply with the requested information so we can review your account and provide additional assistance.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 07/30/2026:**

Hello Al Aly, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

NO STAR

I would like to give them ZERO star if I can.
I cannot use my $40.00 prepaid Visa card from Receipt Hog at all. My card still has a full amount.
Even I cannot call their customer service. No live person to talk.
So frustrated.

2026年7月24日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello Rie,

We’re sorry about this experience and understand how frustrating it can be when you’re unable to use your prepaid card or get the support you need. We’d like the opportunity to assist and look into this for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we have requested additional information so we can review your card details and help resolve the issue as quickly as possible. We look forward to assisting you.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 07/28/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

5つ星のうち1の評価

Virtual card cannot be used anywhere

I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter.

The card shows the correct balance and is marked as "Active and ready to spend." However, I have been unable to use it anywhere.

At this point, the funds are effectively inaccessible even though the card appears to be active. Based on the number of similar reviews here, this does not appear to be an isolated issue.

There's no way to find their support agents!

2026年7月24日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello there,

Thank you for sharing your experience, and we're sorry for the difficulties you've encountered with your virtual Mastercard. We understand how frustrating it is when a card shows an available balance but cannot be used as expected. We'd like the opportunity to investigate this further and help resolve the issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we have reached out to gather additional information needed to review your card and provide further assistance. We look forward to helping you get this resolved.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 07/28/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.

Maurice V.
Myprepaidcenter.com

5つ星のうち3の評価

Cannot dispute a transaction

If you try to dispute a transaction, it gives you a form to complete and advises to email it, but no email address on the website and no email address when you search online for one?!?!?

2026年7月22日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Ben,

Thank you for your review and for bringing this to our attention. We understand how frustrating it can be when you are trying to submit a dispute and cannot easily locate the information needed to complete the process. We would like the opportunity to look into this further and provide assistance. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot to gather some additional details so we can better assist with your concern and help clarify the dispute submission process.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 07/23/2026:**

Hello Ben, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち4の評価

Cannot use the virtual card

After talking to customer service my problem was resolved.

2026年7月19日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Dear Roger,

We know how frustrating it can be when a virtual card is repeatedly declined, and we appreciate you taking the time to share your experience. We also understand your concern regarding being unable to use the card as expected. We would like the opportunity to look into this further and assist you. Please check for an email from noreply.notifications@trustpilot.com and reply with the requested information so we can review your case and work toward a resolution as quickly as possible.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 07/22/2026:**

Hello Roger, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

5つ星のうち1の評価

If you can avoid it, avoid it!

Pathetic website, impossible to use anywhere. I have been asked to put what country I want to use it, yet again it is getting rejected everywhere. If zero starts was an option it would be the sole option

23/07/2026 UPDATE
I got a very generic reply that the reward has been redeemed, YEAH I KNOW , I DID. It is that I can't use it anywhere at all!

01/08/2027
Pathetic customer service. Their replies are like, "everything is ok with your card, solved".
I don't expect any solution from these scammers.

2026年7月17日
自発的なレビュー
My Prepaid Center ロゴ

My Prepaid Center からの回答

Hello there,

We're sorry about the frustration you've experienced while trying to use your card. We'd like the opportunity to look into this further and help get this resolved. Please check for an email from noreply.notifications@trustpilot.com, as we've sent a message requesting additional information needed to investigate the issue and assist you further. We appreciate your feedback and look forward to helping you.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 07/21/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

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