I found you after a long search and very close to the date of the event but you still managed to deliver in time as promised. The waistcoat is beautifully made - from the fabric, the finish and the d... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always a worry buying clothing online, but having purchased suits and sports jackets previously, I felt that the descriptions would be accurate. The trousers purchased were exactly as per advertised m... もっと見る
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I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... もっと見る
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I got a fantastic suit at what really is an incredible price considering the quality. I also received everything I paid for in a timely manner. Overall I couldn't recommend MyTuxedo enough. I'll absol... もっと見る
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企業情報
当該企業による記述
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
連絡先
MyTuxedo PO Box 87, 5032, Brooklyn Park, オーストラリア
- info@mytuxedo.com.au
- mytuxedo.com.au
4.7
優良
1024件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I am repeat customer
I am repeat customer, tuxedos are true to size.
Best price for quality for tuxedos anywhere.
2025年2月3日
MyTuxedo からの回答
Good morning Melaine,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Easy online shopping for quality goods
The jackets ordered were exactly as described and true to size so consequently fitted perfectly. Well made and of quality cloth. They arrived in very quickly time. Thanks
2025年1月28日
MyTuxedo からの回答
Good morning Helen,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
MyTuxedo からの回答
Good morning Douglas,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
A practical choice...
These guys have a product that is practical, the quality is exceptional, it has a practical system of measurements and was packed and delivered promptly. Very happy, thank you!
2025年1月20日
MyTuxedo からの回答
Good morning AZ,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Looks great
2025年1月17日
MyTuxedo からの回答
Good morning Shane,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Easy to order and fast delivery
Easy to order and fast delivery. Items were exactly as described
2025年1月16日
MyTuxedo からの回答
Good morning Greg,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
NOT DELIVERED YET
2025年1月8日
MyTuxedo からの回答
Good morning Geraldine,
Thanks for taking the time to leave your review, sorry to see you have not received delivery yet.
Looking into this I can see delivery was attempted on 14th January @ 13:11 and again today @ 19:36. Both occasions nobody was home and driver has noted there was no suitable safe place to leave your order.
The order has been marked as delivered, so if this is still no the case please contact info@mytuxedo.com.au and the team will look into this for you.
All the best
Dave
Customer Services, Operations & Logistics Manager
Great quality exact size as ordered
2025年1月8日
MyTuxedo からの回答
Good morning Michelle,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
MyTuxedo からの回答
Good morning S Marshal,
Thanks for taking the time to leave your review, sorry you feel like this.
Maybe you could email us and advise what we can do better next time?
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
One plus and one minus
Faster delivery than I expected, but the white braces ordered were delivered black, which I already have from last time.
2024年12月30日
MyTuxedo からの回答
Good morning,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
MyTuxedo からの回答
Good morning Ignacio,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
MyTuxedo からの回答
Good morning DK,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent Service
I bought a pair of shoes and it's too long, then i sent an email to the Customer Service and they responded really well so i got a refund. And I reorder the right size.
2024年11月15日
MyTuxedo からの回答
Good morning Roderick,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
MyTuxedo からの回答
Good morning Tristram,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Incredible quality
The jacket I purchased is exceptionally well made. It is true to size and feels great to wear. The speed of delivery was excellent. I have purchased from MyTuxedo many times and it is always a great experience. Thank you.
2024年11月1日
MyTuxedo からの回答
Good morning Peter,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
MyTuxedo からの回答
Good morning Darren,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Exceptional experience I had from on line sales company
Best I had from on line sales company, Emeley was great she responded to my emails and helped get my order on time, I can’t speak any highly of her and your company, great experience and I received the exact item I ordered,
Many thanks❤️❤️❤️❤️
2024年10月28日
MyTuxedo からの回答
Good morning Marwan,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
NEVER AGAIN
Not only are they masquerading as an Australian company, but they sent me an item through a delivery service so bad that I had to ask around my neighbourhood where it could possibly be as it wasn't delivered to me. Turned out it was dropped at a petrol station and I was supposed to know that via telepathy apparently because I certainly didn't get any advice to that effect. And it took me so long to track it down that it was too late for the event it was purchased for. NEVER AGAIN.
2024年10月17日
MyTuxedo からの回答
Good morning Rebekah,
Thanks for taking the time to leave your review, we are indeed a UK company with localized website and returns warehouse to try and aid your shopping experience.
I can see on this occasion this has not been the case, which is a shame as we delivered this from Uk to AU address in 5 days, unfortunately, the communication piece was missing.
As I can see we passed your email address and contact phone number over to the delivery partner, I have now raised a case with them to better understand why they never told you it had been delivered and to where.
Apologies again for this
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
In the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Quality, quality, quality
The size guide is accurate, the fabric is great quality, the craftsmanship is great. The product arrived within the estimated timeframe. Would buy from here again.
2024年10月17日
MyTuxedo からの回答
Good morning XB,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
MyTuxedo からの回答
Good morning Jacob,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
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